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AP offline on Nebula
Hi, We’d like to use Nebula cloud for
management because I knew the benefit such as APP and wireless health auto
optimization features. We’re facing an issue that we’ve registered
and added the AP into the site via nebula APP, but the AP keeps showing offline
on NCC and its LED flashing in Yellow/Green status after…
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535 authentication credentials invalid
In nebula, I was assigning my new fifth VPN100 to one site (the device was activated). When saving it the message "535 authentication credentials invalid" was shown. No ZTP sent to me thru email.This did not happen before.
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How could I setup more Access Points than Switch Ports
Hey, we need to deploy more PoE APs on a remote site. There are several floors that need to get APs but also have APs underneath them. There are thick concrete walls and floors between them so the connection just isn't good enough in the top floors. So before I go out and buy a bigger switch and more Access Points, I just…
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Setting USG FLEX 100
Buongiorno. Espongo alla vs. cortese attenzione ed esperienza, quanto segue: Linea TIM 1 Gbps,notebook collegato direttamente alle porte del router TIM Hub, velocità media rilevata = 850 Mbps. Collegato il router al firewall Zyxel USG FLEX 100, notebook collegato direttamente alle porte del firewall Zyxel USG FLEX 100,…
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Upgrading Flex200 to Flex500
Hello, If I remove a USG FLEX200 from a site and register a new FLEX500 instead (to upgrade speed) will Nebula push the proper configuration to the device? Will I need to make any changes?
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Switch ownership
We're switching IT support companies and need to switch ownership of the account. We're using the free version of Nebula. How can I do that?
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How can we enforce MFA on Nebula admin accounts
For security reasons we want to make sure that all admins in our Nebula organization use MFA. Is it possible to get an overview of admins who have/haven't enabled MFA, and is it possible to enforce the use of MFA on all admins? (Menu Organization-wide -> Configure -> Administrators)
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Deregister an AP completely
I thought that I had deregistered some AP but at the time of reregistering them in another organization. It tells me that they are used by another user. Could you help me
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AP management VLAN vs switch settings
It's quick and easy to assign a management VLAN ID for the Nebula switches, but it seems to be different for the AP's. Is setting the LAN1 port PVID the only way to do it? That seems like it would cause some issues for the default VLAN.
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NAP 203 not connecting to internet
I have a NAP 203 that was working fine last night but will not connect to the internet now. Tried managing it under my profile but cannot connect to it. What do I do?
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Is There A Way To Get Switch Port Information Of AP When It WAS Online
AP is currently down. When last time it online, we can see the neighbor info and switch port information. Now it offline, we cannot see the switch port it is connected to. How to check where the AP connected to when it WAS online?
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zyxel VPN nebula device and SD WAN down and nebula website load slowly
Dear Sir / Madam, We checked nebula website load slowly, besides zyxel VPN nebula device and SD WAN down, please advise us. Thank you.
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When Do We Use Nebula Cloud Controller and when we use nebula orchestrator?
What is the difference between these 2 and when do we use them?
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Move site to another organization with all the settings
Hi All, Is there a possibility to move a site from one organization to another (with all the settings)? Another question what is Smart steering (I have NAP102)? What will I notice then? Thanks in advanced for your help. Regards, Stefan
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How to remove Hidden Network from wifi list?
How to remove Hidden Network from wifi list? IMAGE:
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USG Flex IPOE/Routing
Hi Everyone Replacing a ZyXel router attached to a Virgin Media Hub in Modem Mode. Router is currently set to IPOE and Routing. Will leaving the USG Flex in DHCP mode be ok as it does not have these options for the WAN?
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[NEBULA] AP offline in Nebula Portal
The AP is showing offline in Nebula Portal. We have check the AP and it was not blinking any lights. Troubleshooting steps performed: Re-seat ethernet cable. Change ethernet cable. Plug in other ethernet port. Power cycle AP for 5 mins. With the above steps performed, the AP is still showing offline in Nebula and on…
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SSID NAT IP address
Hello, is it possible to change the SSID NAT Isolation IP address? The problem is, my work VPN is interfering the IP from the NAT is gave me. I need to change the subnet mask to /24, it's currently at /8.
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FLex 100 WAN Setup Issue
Hi All Having problems adding PPPOE details to WAN1, all I keep getting is this error.. Currently WAN1 has no IP configuration.. Performed a power cycle but no change and issue is still present in another browser on a different machine. This is a really frustrating one as it makes no sense as all I want to do is add a…
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[Syslog] I only receive "AP Log"
Hello, I have an ubuntu 18.0.4 dedicated server, and I'm trying to get the logs of my "NWA1123ACv3". I'm using rsyslog, and it works very well for the "AP Log" : But when I try to switch from "AP Log" to another like "Gateway traffic log", I don't receive anymore the logs. My rsyslog is active : I don't understant why this…
