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Allow Viewing Support Request Under Same Organization
Hi Team, Currently when admin A opens support request via NCC under org X, admin B who has access to org X cannot view the same request under HELP - Support Request. It will make more sense if this is improved, providing visibility under the same team.
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[NEBULA] smart mesh link speed
Hello, I have recently added a second AP which connects to the root AP over the smart mesh link; However I am not able force the link over the 5GHz wireless backhaul; it somehow defaults to the 2.4GHz backhaul; Actually I have seen both APs talk to each other wirelessly over the high speed like 866/866 for instance but…
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[NEBULA] Issue with WiFi authentication
Hi, The WiFi captive portal appears but the device appears to be already authenticated. Please refer to the youtube video link. https://youtu.be/f5sMGIwgavw
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[NEBULA] NWA1123 AC PRO Nebula config
Hi all, I've recently purchased several NWA1123 AC PRO access points, and am immediately baffled. I'll admit, it's probably me. I've attached one of the devices to my LAN via the POE/Uplink port and successfully attached it to my network's management VLAN - static IP address, VLAN ID, tagged. So far so good. I can manage…
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[NEBULA] switch from Nebula to standalone mode
Hi I bought a WAC6303DS and I upgrade to a cloud mode( Nebula) , but how can I go back to standalone mode?
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[NEBULA] Switch port in blocking state
We have a client installation with two Hyper-V servers on an 1920-24HPv2, each of them with two NICs with LACP (dynamic, based on Windows Server setting). After working fine for weeks, one of the servers now continuously loses the LACP-state and gets completely disconnected by the switch without any obvious reasons. The…
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[NEBULA] Licensing NSG50
Hello, how does the licensing work on NSG50? Do i need Nebula Security Points? What happens if the Nebula Security Points are expired? Thank you for your help. Thorsten
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Having event logs when the ports change the state from forwarding to blocking.
As title, the idea from @flottmedia , Nebula Switch should have event logs when the ports change the state from forwarding to blocking. Please click Like or add comment if you hope this feature can be in our future roadmap.😉
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[NEBULA] smart-mesh event: Repeater AP Disconnected cause by Beacon miss
Hello ZyXel staff This is the continuation of my previous post, namely https://businessforum.zyxel.com/discussion/2906/smart-mesh-link-speed#latest I have dully observed that every time after the wireless AP reboots the uplink is always over 5GHz; However after some time (a few hours) the smart-mesh Repeater AP…
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Configurable number of list entries and days back
At the moment there doesn't seem to be a way to save / configure the default list behaviour for e.g. event log display or client lists. Instead (e.g. when clicking on details of a client and going back) all list customizations are reverted to "Last 2 hours" an "Results per page" = 30 which results in many (unnecessary)…
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Mesh Topology
Hi All, Currently, Nebula can collected information about a number of repeater hops and also which AP is Uplink. We should use this information to make Auto Topology better. Thank you. Max. Pic 1> Mesh Information Pic 2> Current Auto Topology view Pic 3 > my Idea to identify which one is Mesh AP
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[NEBULA] Guest networks with Nebula?
Wondering what are the options that Nebula provides to set up your guest network? Check this application note that explains the different settings available and gives some hints according to the business type.
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[NEBULA] Disable Telnet
Morning, I have a gs1920v2 in nebula, no pro pack lic. Looking at logs we are getting many people trying to hack / telnet into this device. How do we disable or lock this switch down to reduce hack attempts Telnet authentication failure [username: admin, IP address = 77.49.71.98] 2019-07-12 07:33:16 NOTICE…
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[NEBULA] Dead GS1920v2-24HP
Hi Chaps, I recently setup 12 x GS1920v2-24hp switch's for a client, unfortunately one has died. I returned it to my office and tried a complete reset but failed. The unit powers up but the "sys" light consistently flash's, if i connect my laptop to any port i get no connection and the switch led does not light up Any…
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Set multiple IP subnet ranges for Security Gateway Services
In the Security Gateway, Firewall, Security Policy section, it would be nice to be able to set multiple IP ranges for ping and Web (local status & configuration)... Currently you can only set one range/network of IP addresses, not a comma separated list like you can with other firewall rules. We use a load balancer so…
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[NEBULA] What IPs and ports to whitelist
I just got a Zyxel AP and am very pleased with Nebula so far. In order to have it connect, I had to bypass my usual firewall SSL inspection and so on, so I wondered if anyone was able to advise what addresses and protocols are explicitly required for communication with the Nebula platform, so I am able to whitelist only…
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[NEBULA] Share the steps to disable Telnet on Nebula Switch
Hey guys! I replied in the recent post of the same topic, but it seems no feedback from the original poster...? I think maybe is the steps in text or screenshot not so clear, so I create a video of steps to share with you. BTW, don't worry about why my Switch can be accessed from the Internet, I configure port forwarding…
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Switch Summary Report NCC Request
It would be beneficial if the Switch Summary Report showed the name of the port where "Top Ports" & "Top Uplink Ports" are listed. Just showing the port number is limiting and almost always needs to be researched to get more detail. It would make the report clearer and more useful. Thank you.
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Feature Request: Enhance Data Presentation for L2TP Over IPSec VPN Clients
Hi Team, For client's L2TP over IPSec VPN on NSG gateways, what ZYXEL has designed is to display just the very minimum status of L2TP over IPSec VPN client connection for now, namely User Name, Hostname, Assigned IP, and Public IP. From distributor's perspective, we believe this is not meeting customer expectation and…
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[NEBULA] GS1920-24 / NAP102 connecting / online - offline problems
Hi There, I have the following problem, that my GS1920 switch is not showing online in the NCC software. If I am lucky only 1 of 5 AP's is online, and that one is switching for online to offline @ random. Situation: Glasfiber internet connection > Draytek router (DHCP) enabled > GS1920-24 managed switch > 1 NAP102 AP wired…
