Nebula Access Point License-Related Inquiry

Zyxel_CSO · June 2023

This post is targeted towards Zyxel Access Point users who have encountered issues concerning their Nebula Licenses. Primarily focuses on essential points associated with Nebula Access Point licenses.

What do Access Point-related licenses include on Nebula?

Nebula Pro Pack License:

This license is specially crafted for Nebula access point products, providing advanced feature settings like Wireless Health, Vouchers, and Advanced WiFi AAA Security. It imparts a greater degree of customization and control to your access point, enhancing network efficiency and security.

*Note: It's necessary for all managed devices within the same organization to purchase and be correctly allocated a Nebula Pro Pack License in order to utilize Pro Pack features.

Detailed comparison between Nebula Organization Base/Plus/Pro Pack:

https://www.zyxel.com/global/en/products/management-and-reporting/cloud-networking-management-nebula-control-center/subscribe-nebula

2. Connect & Protect License (CNP) / Connect & Protect Plus (CNP+):

These licenses are designed specifically for small businesses to provide an effortless and cost-effective means to establish robust network protection. Users connected to a Wireless Access Point with Zyxel’s Connect & Protect service enabled on the Nebula cloud networking platform will automatically receive protection against threats such as phishing attacks, malware downloads, and harmful/malicious website accesses.

Detailed information on CNP/CNP+ license:

https://www.zyxel.com/global/en/nebula-news/connect-protect-network-defense-for-small-business-wifi

3. Secure Wi-Fi Service License (*License for ATP, USG FLEX, but required for Remote AP feature):

This service aids in creating a secure L2 tunnel for Work-From-Home users to the office, ensuring the same security level, user experience, WiFi, and even the same IP address as in the office. This significantly improves productivity and simplifies IT support. The service is included in the ATP Gold Security Pack and USG FLEX UTM Security Pack.

Detailed Information:

Secure WiFi: https://www.zyxel.com/global/en/products/endpoint-and-connectivity/connectivity-service-secure-wifi/license-and-spec

Remote AP:

https://community.zyxel.com/en/discussion/10917/how-to-set-up-remote-ap-and-configure-secure-wi-fi-to-secure-the-wireless-environment-on-nebula

Most common inquiries for Nebula License:

• How to purchase a Nebula license?

https://community.zyxel.com/en/discussion/13728/how-to-purchase-nebula-license

• How to import your license and assign it to your device in the organization?

https://community.zyxel.com/en/discussion/12125/how-to-import-your-license-and-assign-it-to-your-device-in-the-organization

• How to execute a Nebula License Transfer?

https://community.zyxel.com/en/discussion/11287/how-to-perform-nebula-license-transfer-after-phase-11-1