Is it possible to connect USG FLEX to the Nebula cloud without doing a factory reset?

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Zyxel_Emily
Zyxel_Emily Posts: 1,315  Zyxel Employee
First Anniversary 10 Comments Friend Collector First Answer
edited April 11 in Maintenance

Question:
How to connect USG FLEX to Nebula without resetting to factory settings? Is it possible to connect a USG FLEX device to the Nebula cloud without doing a factory reset?

Answer:
If USG FLEX is connected to Nebula with Cloud Mode, you need to “Reset” by pressing the RESET button on the front panel of the device (Do not enter any commands on SSH or console after you press RESET).

How to register and unregister USG FLEX series on Nebula Control Center (NCC)?
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If USG FLEX is connected to Nebula with Cloud Monitoring Mode, you don't need to reset the device to factory default settings.
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