What happened to the nebula dashboard page

Carlo · April 2021

Hi all,

I appreciate all the system has updated and now we are with the new licence system.

However what happened to the main nebula landing page where you could see all your site and see if any of them were orange or red? so that you could identify issues at a glance?

How can I get that page back?

Zyxel_Melen · April 2021

Hi @Carlo,

I would like to confirm with you that is the screenshot below as same as your description?

Image: https://us.v-cdn.net/6029482/uploads/editor/5r/3zxi9ralr354.png

If yes, you can find it via Organization-wide > Monitor > overview.

Hope it helps.

Carlo · April 2021

Hi, thanks for your answer.

Unfortunately this is not what I am looking for.

I have multiple organizations with only 1 or 2 sites in each organization.

On the old version of the nebula website, the landing page used to be an overview of all the organizations linked to my account and I could see all the statuses of each organization at a glance.

Carlo · April 2021

nobody can help here?

Carlo · April 2021

@Nebula_Melen can you please help here?

Zyxel_Albert · April 2021

Hi @Carlo,

You need Nebula MSP Pack License to manage multiple organizations. Please refer https://www.zyxel.com/products_services/NCC-Nebula-Control-Center/subscribe-nebula.

SLMark1 · June 2021

In short, they removed a free feature and now want $500 to add it back.

Zyxel_Melen · July 2021

Hi @Carlo @SLMark1,

Welcome to Zyxel community!

We have enhanced the centralized control ability of MSP Pack features which allows customer to manage orgs/sites/devices more easily. Such as Admin&teams, cross-org synchronization, MSP alerts (new feature which released on Jun.28).
In addition, we have also enhanced MSP portal on Jun.28 which making sense one of the MSP Pack cross-org features focuses on monitoring all orgs' status.
If you have multiple orgs and you want centralized control, we suggest you to purchase MSP Pack license.

Here are some MSP Pack features introduction you may check (we'll update later to includes Jun.28 update):
Become more efficient with new Nebula MSP Pack

Using MSP features to ease network management of multiple customer organizations

Finally, you can purchase MSP Pack license in Zyxel Marketplace Express, we provide one-month and one-year license option for you to select.

What happened to the nebula dashboard page

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