remove checkmate ransomware
Options
chisokole
Posts: 2
Dear Team,
If there is someone with the solution, please help. My files stored in NAS 540 have been encrypted by checkmate; I am unable to open the files.
0
All Replies
-
Hi @chisokole,
Have you ever done the backup on your NAS?
If so, you could delete the volume and reset your NAS.
After done reset and cleaning the volume, you can restore the backup back to the NAS.
Do not expose unnecessary services to the internet.
There is a simple way to secure your NAS, you can refer to the article.
https://community.zyxel.com/en/discussion/14579/best-practices-to-secure-your-nas#latest
0 -
Zyxel_Jerry said:Hi @chisokole,
Have you ever done the backup on your NAS?
If so, you could delete the volume and reset your NAS.
After done reset and cleaning the volume, you can restore the backup back to the NAS.
Do not expose unnecessary services to the internet.
There is a simple way to secure your NAS, you can refer to the article.
https://community.zyxel.com/en/discussion/14579/best-practices-to-secure-your-nas#latest
thank you for your response and recommendations, unfortunately, I did not perform any backup0
Categories
- All Categories
- 398 Beta Program
- 2.1K Nebula
- 117 Nebula Ideas
- 83 Nebula Status and Incidents
- 5.2K Security
- 99 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 69 Switch Ideas
- 923 WirelessLAN
- 35 WLAN Ideas
- 5.9K Consumer Product
- 212 Service & License
- 337 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 2.1K FAQ
- 1K Nebula FAQ
- 445 Security FAQ
- 238 Switch FAQ
- 213 WirelessLAN FAQ
- 47 Consumer Product FAQ
- 142 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 62 Security Highlight