Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers

Zyxel_AL
Zyxel_AL Posts: 20  Zyxel Employee
Third Anniversary
edited January 4 in Mobile Broadband

Use Zyxel Air App to Setup and Manage Your 5G/4G LTE Routers


Zyxel Air mobile app is designed to simplify your Zyxel 5G/4G LTE mobile router’s network management. Thanks to its simple, intuitive yet powerful features including setup, finding the best installation location, and routine network management for your device! All of this with just a few taps!

https://www.youtube.com/watch?v=GRHAD6JKl2s

>> Click to Watch more <<

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Comments

  • JmN
    JmN Posts: 4
    First Comment First Anniversary
    Zyxel Air dont work with Nothing Phone. App starts but wont ask password or anything. Stuck on start screen. Cant use it for config.
  • Khazaztroph
    Khazaztroph Posts: 1
    First Comment
    JmN said:
    Zyxel Air dont work with Nothing Phone. App starts but wont ask password or anything. Stuck on start screen. Cant use it for config.

    Are you connected to WifI on correct device? have tried both xiaomi redmi note 11 and Nothing phone and works as intended here

  • JmN
    JmN Posts: 4
    First Comment First Anniversary
    My old phone Xiaomi is working just fine with air, but some reason Nothing Phone isnt. Have tried pretty much everything. Clear cache, delete -> reinstall app, change WiFi password, tried Ally then Air but no luck. What version you have on Nothing Phone OS? I have 1.1.7 (EU)
  • tom857
    tom857 Posts: 1
    First Comment

    hi, unfortunately i cannot connect with the App to my NR7101 router

    all is working at the moment, but i would like to use the app to finetune the positioning

    when i start the app it cant find the device, i am definitely connected to the same network, accessing the router via web interface works perfect but i can connect in the app

    the app just keeps getting stuck in the screen “Connecting the Zyxel Device”

  • mcoops
    mcoops Posts: 4
    First Comment

    Great idea just doesnt work……. same issue as everyone else

  • SELBERG
    SELBERG Posts: 341  Master Member
    5 Answers First Comment Friend Collector Third Anniversary
    edited March 2023

    Are you very close to the unit and your units wifi is turned on. You can't connect to your network wifi you use at home.

    Try install ZYXEL LTE ALLY, i did and it works fine with both apps.

  • bulldog715
    bulldog715 Posts: 29  Freshman Member
    First Comment Friend Collector First Anniversary

    I can not access to NR5103E router vB12 firmware?

  • nils_FR
    nils_FR Posts: 2
    First Comment

    Hi there, greetings from france.

    Router is well connected into 5G but without any access because my SIM card is currently only G4.

    5G will be activated within a couple of weeks only.

    Where can I force the router into 4G instead of 5G?

    thank you

  • ayacheomarrtv
    ayacheomarrtv Posts: 1
    First Comment

    Good

  • Sparkypablo
    Sparkypablo Posts: 1
    First Comment

    I have a Zyxel NR5103EV2 5G mobile router and I'm trying to get the zyxel air app to connect to it, i have tried my Samsung A54 phone, Xamomi m10 phone, Samsung tab8 ultra tablet and iPad and they all do the same and freeze on the page Connecting to the Zyxel Router any help would be great.

    Thanks in advance

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