NR7101 - New Installation - Sim Waiting Available

Apologies I meant Waiting Sim Available not Sim Waiting Available

Thanks Selberg. I have manually inputted the APN details. I am still getting the same message of Waiting Sim available. I have swapped sim slots but this has not worked either.

I have also tried to upgrade DFOTA as per this link

https://support.zyxel.eu/hc/en-us/articles/360021563900-NR7101-Connectivity-issues-and-firmware-fix-for-unsupported-frequency-bands-5G-NSA-B8-N1-

The system informed the file image of the zip file is not accepted. I have removed the sim card while trying to undertake this upgrade but the same issue still arises.

If you can provide any assistance it would be gratefully accept.

The firmware I am using is 100ABUV7C0. I have tried the following Modem Upgrade SOP;

• RG502QEAAAR01A04-R11A03 (I tried this one first)
• RG502QEAAAR11A03-R11A06 (I tried this one second)
• RG502QEAAAR11A06M4G-R11A07 (I tried this one last)

I used the zip files for all three but the system would not accept any of them as the correct type of image file.

I then removed the sim card and tried all three zip files again. This also did not work.

It is not clear what the version of the module firmware is being used. It does not appear on the screen (See screenshot)