ZyxelNAS 326 not showing in Windows Explorer

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  • Mijzelf
    Mijzelf Posts: 2,911  Guru Member
    250 Answers 2500 Comments Friend Collector Seventh Anniversary

    Is the NAS only not visible, or is it also not reachable. Does entering \\<nas-ip>\ in the address bar of explorer work?

  • DieBaum
    DieBaum Posts: 8
    First Comment

    "I haven't knowingly changed anything about my network's or NAS' configuration etc. during that time. I can access the NAS via my web browser by entering its static IP without any problem."


    So no, no new software.
    And yes, I can access the NAS when entering its IP in FIrefox.
    When I enter the IP in Windows Explorer, Firefox opens up with the NAS' page as well.

  • DieBaum
    DieBaum Posts: 8
    First Comment

    And when entering it using "\\<nas-ip>\" the NAS folder does open up in Windows explorer actually.
    But it's still not showing in Windows Explorer's "Network" tab.

  • Mijzelf
    Mijzelf Posts: 2,911  Guru Member
    250 Answers 2500 Comments Friend Collector Seventh Anniversary

    Is somehow the firewall status of your local network in Windows changed from private network to public network?

  • DieBaum
    DieBaum Posts: 8
    First Comment

    Hey, no, I checked that today in the early afternoon. It's still private.

  • Superduner
    Superduner Posts: 1
    First Comment

    I have the same issue. Just installed NAS326 on Windows 11. Can't see it anywhere on file explorer except as a Zyxel media device (which does not help), but can access it/set it up (and change settings) through the Zyxel Desktop. VLC (media player) on my tablet on the same network can access it.

    What am I doing wrong?

  • DanG
    DanG Posts: 1  Freshman Member
    First Comment
    edited December 2024

    I was in the same situation on my W10 computers with my old NSA221. BUT It was ok on my MacBook so I was sure it's something to do with Windows (again)! :)

    The solution for W10 & W11: enabled SMB 1.0 in Control Panel & restart your computer

    1. Open Control Panel in your computer.
    2. Click on Programs.
    3. Click on Turn Windows features on or off link.
    4. Expand the SMB 1.0/CIFS File Sharing Support option.
    5. Check the SMB 1.0/CIFS Client option.
    6. Click the OK button.
    7. Restart

    But please note:

    SMB1 is an out of date 30 years old protocol. Certainly fraught with security issues and should be discouraged. 

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