Firmware update is not working
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Hi @MikkoK_5101 ,
Thank you for your cooperation.
Please refer to this link to implement the RMA process.
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Just to let you know: on MacOS, firmware update doesn't work with Safari, but is ok with Firefox. Viewing logs is the opposite: no log available with Firefox, and no problem with Safari. So it's worth trying really different browsers when something isn't working with Zyxel GUI. My 2 cents.
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It seems like Mac OS version issue. I am able to upgrade the firmware and view logs using the NR5101 GUI on both Safari and Firefox.
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Well, no. Tested today on an "old" Windows 7: I can see logs with Edge, however Firefox gets a message box "Warning - It is impossible to retrieve the information now. Please try again". 😀
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