Zyxel LTE5398-M904 connected to the cellular network but no Internet access

neee · September 2023

https://community.zyxel.com/en/discussion/comment/56002#Comment_56002

Hello, is this still working? I am on the EG18EAPAR01A08M4G module firmware and I experience the same problem when IP address changes. It detects connection but I don't have internet access.

I read online that there is a EG18EAPAR01A11M4G version but I think that the 13 version you're using should be the latest.

Thank you

Violino21 · September 2023

https://community.zyxel.com/en/discussion/comment/56372#Comment_56372

Hi, I actually got it installed. I just needed to power off and on for the device to see the module firmware after flashing. So I think it is the right one. I downloaded it from user @BruCom post.

What do you mean by "i found a problem with this update"?. Do you mean that you experienced the same problem after installation?

ced_rp · September 2023

I solved the problem by flashing this file:

Update_EG18EAPAR01A08V05M4G-R01A13M4G_01.200.01.200_V02

after flashing it, i factory reset the modem
After that all wokrking

if you dont factoryreset, your modem will drop connection on high usage (in my case)

Cavolo90 · September 2023

Hi where can I find/download this update?

Update_EG18EAPAR01A08V05M4G-R01A13M4G_01.200.01.200_V02

ced_rp · September 2023

i found it from here:

https://community.zyxel.com/en/discussion/comment/53668#Comment_53668

Axel123 · March 2

For me upgrading both router firmware and LTE modem/module firmware (even ver. 13) did not bring any result. :( Has anyone found another solution?

Zyxel LTE5398-M904 connected to the cellular network but no Internet access

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