Device error, Wrong CLI command, device timeout or device logout.

Zyxel_CSO · January 24

Dear Valued users,

Thanks for raising this issue with us.

We are aware of this situation, and the team is working on it.

We will update you on any progress.

I appreciate your understanding.

Omnia · January 24

maybe it's a signature update…

this crash

this is ok… difference it's only app patrol signature

Vagabound · January 24

And just now there was a FW restart without any action on my part.

Jenz · January 24

I have the same problem here!
I can no longer access the web interface on an ATP200, and the Internet connection is interrupted every 2-3 hours.

Omnia · January 24

@Vagabound can you check signature version?

Vagabound · January 24

How can I achieve this?

Omnia · January 24

Vagabound · January 24

All well and good, but I can no longer log in to the USG Flex 200!

Mario · January 24

I got a workarround from zyxel EU support, and it's working for my devices:

use the serial console to enter the debug mode

[…]

BootModule Version: V1.19 | Jun 07 2017 17:17:04

DRAM: Size = 4096 Mbytes

Press any key to enter debug mode within 3 seconds.

................

Type the following commands:

atcd 1

atgo

→ reboot of ATP whith the old firmware

Jenz · January 24

Did Zyxel produce the same error again as in June 2022?

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