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📢 Announcements

Nebula CC Upgrade Notification - 2025-04-14 00:20 ~ 2025-04-14 01:00
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 19.00. Started from: 2025-04-14 00:20 (UTC+0) Completed: 2025-04-14 01:00 (UTC+0) Affected scope & Risk: All users will be force logout from Nebula Control Center and inaccessible…
Nebula Cloud Service Incident 2025-03-29 23:57 ~ 2025-03-30 01:55 (UTC+0)
Dear Nebula Users, The system had some issues due to an incident. Issue Started from: 2025-03-29 23:57 (UTC+0) Resolved: 2025-03-30 01:55 (UTC +0) Issue Symptom & Risk: - some Nebula page get error start Note: This incident does not affect Nebula devices and their local network services if there is no any configuration…
Switch GS1900 Series - V2.90 Patch 1 Firmware Release
Zyxel Switch GS1900 Series Release Note March 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1900-8 - V2.90(AAHH.1)C0 Zyxel GS1900-8HP - V2.90(AAHI.1)C0 Zyxel GS1900-8HP(Rev. B1) - V2.90(AAHI.1)C0 Zyxel GS1900-10HP - V2.90(AAZI.1)C0 Zyxel GS1900-16 - V2.90(AAHJ.1)C0 Zyxel…
[2025 March] SecuReporter Maintenance Announcement
Dear Valued Customer, As part of our commitment to providing you with better and more efficient services, we will be carrying out a system migration process on Mar 15, 2025, from 9:00 AM to 12:00 PM (UTC+8). During this period, SecuReporter portal services and some related functions will be suspended. However, SecuReporter…
[2025 March] SecuReporter Maintenance Announcement
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[Release Note] Zyxel Access Point - V7.10(ACGG.2)C0 firmware has been released
Access Points Firmware Release Note March 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.10 Patch 2 C0. Supported Platforms (Click Hyperlink to…
NebulaFlex Switch GS1350 Series - V4.90 Patch 2 Firmware Release
Zyxel Switch GS1350 Series Release Note February 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS1350-6HP - V4.90(ABPI.2)C0 Zyxel GS1350-12HP - V4.90(ABPJ.2)C0 Zyxel GS1350-18HP - V4.90(ABPK.2)C0 Zyxel GS1350-26HP - V4.90(ABPL.2)C0 New Feature and Enhancements 1. [Nebula]…
[2025 March Spotlight] USG LITE 60AX Shines Bright with Media Acclaim and Awards 🌟
The Zyxel USG LITE 60AX has quickly risen to prominence, earning enthusiastic praise from tech media and prestigious industry awards 🏆. Designed for small businesses and teleworkers, this WiFi 6 security router has struck a chord with reviewers and experts alike. We deeply thank the following media and organizations for…
[2025 March Tips & Tricks] Guarantee Uptime with Device HA in the USG FLEX H Series
This discussion has been moved.
[Zyxel Circle] New Video Alert! Register Circle Partner & Set Up Delegated Accounts in Minutes
🎥 New Video Alert! Master Zyxel Circle Partner & Corporate Delegated Admin Setup Are you ready to take your business to the next level? Our latest video walks you through everything you need to know about becoming a Zyxel Circle Partner and setting up Corporate Delegated Admin accounts. 🔹 Why watch? ✅ Effortlessly set up…

Latest Discussions

VLANs - Zyxel --- Cisco
XMG1915 — G8- - - - - - - - - - -g0/4— Cisco 3560CX I am more of a Cisco guy and still learning the Zyxel way of doing stuff. So please bear it in mind ;-) On Cisco: G0/4 switchport mode trunk On Zyxel: vlan 1 normal "" fixed 1-18 forbidden "" untagged 1-7,11-18 ip address 10.10.10.247 255.255.255.0 ip address…
Nebula CC Upgrade Notification - 2025-04-14 00:20 ~ 2025-04-14 01:00
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 19.00. Started from: 2025-04-14 00:20 (UTC+0) Completed: 2025-04-14 01:00 (UTC+0) Affected scope & Risk: All users will be force logout from Nebula Control Center and inaccessible…
How to configure DX3301-T0 to send daily logs?
I can't seem to find where to set up scheduling an email containing the log files on a daily basis. This was a facility in my old Zyxel (AMG1302-T10B) and it was useful for keeping an eye on what was going on. Can someone point me at the equivalent part of the config screens for the DX3301 please? I've set up the relevant…
NWA130BE - "deauthenticated by key handshake fail" with certain devices
For some strange reason only all of our Raspberry Pi Zero 2W can't connect due to the "deauthenticated by key handshake fail" error. Also log shows "left on […] Signal: -16dBm" which I've never seen even when the device (as in this case) sits in 1-2 meter range of the AP. I tried the usual stuff changing channels, rate…
500H - Error while DDNS updating
500H - This is the error randomly shows from the gui when i try to manually update the ddns
Why i am losing data packets in my ZyXEL USG40?
My ISP is Yota NICARAGUA (https://yota.com.ni/), i have 40Mbps acquired but i am losing data packet often. One part of devices use ethernet network, another part use Wifi network. The majority of devices using the Wifi network use the band 2.4GHz. One minority of devices use the band 5GHz. According to the ISP i am losing…
NWA210AX and NWA50AX working together
Good morning, I have one house with a bottom and top floor with one AP (NWA50AX) in a room over the garage and the other AP (NWA210AX) on the second floor, I have a total of 70 wireless devices in my home. I have them both installed in Nebula but I'm having a difficult time trying to get both to work like a team. I don't…
Licence "Plus Pack"
Hello, at the moment we use the free version of Nebula at the college, but I would like the students to connect with a voucher received from me, will this be possible with the "plus pack" license? Thank for your interest
Use network ports on WX5600 while in RP mode
Hello, I'm considering buying a WX5600 - is it possible to connect a non-wifi device or a switch to a WX5600 via cable while its in repeater mode? I haven't seen this scenario covered in the documentation. Thanks for your help. Regards, Sebastian
想請問emg3525-t50b的最大同時的連線設備數量是多少台

Latest solutions

VLANs - Zyxel --- Cisco
XMG1915 — G8- - - - - - - - - - -g0/4— Cisco 3560CX I am more of a Cisco guy and still learning the Zyxel way of doing stuff. So please bear it in mind ;-) On Cisco: G0/4 switchport mode trunk On Zyxel: vlan 1 normal "" fixed 1-18 forbidden "" untagged 1-7,11-18 ip address 10.10.10.247 255.255.255.0 ip address…
How to configure DX3301-T0 to send daily logs?
I can't seem to find where to set up scheduling an email containing the log files on a daily basis. This was a facility in my old Zyxel (AMG1302-T10B) and it was useful for keeping an eye on what was going on. Can someone point me at the equivalent part of the config screens for the DX3301 please? I've set up the relevant…
NWA130BE - "deauthenticated by key handshake fail" with certain devices
For some strange reason only all of our Raspberry Pi Zero 2W can't connect due to the "deauthenticated by key handshake fail" error. Also log shows "left on […] Signal: -16dBm" which I've never seen even when the device (as in this case) sits in 1-2 meter range of the AP. I tried the usual stuff changing channels, rate…
500H - Error while DDNS updating
500H - This is the error randomly shows from the gui when i try to manually update the ddns
Why i am losing data packets in my ZyXEL USG40?
My ISP is Yota NICARAGUA (https://yota.com.ni/), i have 40Mbps acquired but i am losing data packet often. One part of devices use ethernet network, another part use Wifi network. The majority of devices using the Wifi network use the band 2.4GHz. One minority of devices use the band 5GHz. According to the ISP i am losing…
NWA210AX and NWA50AX working together
Good morning, I have one house with a bottom and top floor with one AP (NWA50AX) in a room over the garage and the other AP (NWA210AX) on the second floor, I have a total of 70 wireless devices in my home. I have them both installed in Nebula but I'm having a difficult time trying to get both to work like a team. I don't…
Licence "Plus Pack"
Hello, at the moment we use the free version of Nebula at the college, but I would like the students to connect with a voucher received from me, will this be possible with the "plus pack" license? Thank for your interest
Use network ports on WX5600 while in RP mode
Hello, I'm considering buying a WX5600 - is it possible to connect a non-wifi device or a switch to a WX5600 via cable while its in repeater mode? I haven't seen this scenario covered in the documentation. Thanks for your help. Regards, Sebastian
想請問emg3525-t50b的最大同時的連線設備數量是多少台
How to enable port forwarding on ZYXEL DX3301-T1?
Hello everyone! I have this issue, how can I set a port forwarding rule? I tried to search on the internet for my correspective model but I can only find the "DX3301-T0" one… How is it possible? On my zyxel there is no port forwarding option… I only have firewall's section that has ACL and Protocols rules only…. Can anyone…

Unanswered Discussions

Zyxel XMG3927 B50A last firmware
Hello dear friend, I bought a xmg3927 b50a model modem from my friend. But I couldn't find the latest software anywhere. Where can I download the latest software file and how can I install it? I would be glad if you support me. Thank you.
Solid red Internet light
ZYXEL EX3301-T0 Hello, has anyone else had any issues with the EX3301-t0 red internet light coming on and staying that way?. Signed up with Voneus months ago, everything seemed fine at first, then one day the internet light turned red, it remained that way for 2 days solid before returning to green on its own, Friday gone…
Nebula/on-prem: bonjour reflection (e.g. AirPrint, Chromecasts, Spotify)
Hello everyone, I am looking for some improvements about the need to share printers across differents VLANS. That is needed when you have multifunctions to be shared across different subnets and when you want to be green-friendly (buying only one printer) but also be careful about IT security with WiFi guests. I was on…
Auto startup Zyxel WAH7601mobile router
Hello, My Zyxel WAH7601 mobile router shuts down intermittently for an unknown reason. Is there a way to configure the router to automatically start up when connected to a power socket?
Does ZYXEL EX3301-T0 support WPA-PSK for older WiFi printers?
My WiFi printer does not support WPA2-PSK. Does the EX3301-T0 support WPA-PSK? Thanks!
NR7302 - without password sticker - Zyxel really this bad?
@Zyxel_AL Dear Zyxel, a lot of users bought the NR7302 second hand and on some units the password sticker is entirely missing. Zyxel denied any support so far for such units because they are "carrier provided". You don't have to provide hardware guarantee. But do you really want to be seen as a company who does not help…
UDP port 4500 sometime get blocked when allowed over bridge V2
So still happing this problem turns out was not the LAG bridge setup as I now have two port bridge on VPN300 but the only way to fix is to clear the NATT session in this case from 82.132.220.254 which UDP 4500 comes in on one interface of the bridge and does not send out the other interface until session is cleared then it…
Activate snmp on NR7302?
Hi, is there a way to activate snmp on NR7302? A simple snmpwalk didn't show any response, and there are no settings for this in the webUI. Zysh shows a setting, but it's too buggy to work with. Thanks in advance.
Activate SNMP on NR7302?
Hi, is there a way to activate snmp on nr7302? There is no option in the webui but zysh shows that there is a setting.. zysh is too buggy though. A simple snmpwalk showed no reaction
Cellular SMS can't delete messages that have EEMMS or -EE-
FWA510 V1.18(ACGD.5)C0 Can't delete messages that have from EEMMS or -EE-

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Stories

Let's learn how Zyxel users are building successful infrastructure and share your own success stories using Zyxel products!

Enhancing Operational Efficiency and WiFi Experience in Korean Dental Hospital
Dental clinic ——————————————————————————————————————————————————————— Overview The dental hospital relies on oral scanners for treatment and checkups. Initially, the hospital installed a single router positioned in the lobby’s reception area to facilitate wireless connectivity. However, this setup proved insufficient to…
Strengthening Surveillance Infrastructure at a District Court in West Bengal
District Court ——————————————————————————————————————————————————————— Overview Zyxel Networks, in collaboration with its partner Active Networks, undertook a significant project to upgrade the surveillance infrastructure at a district court in West Bengal. The goal was to implement a comprehensive CCTV system across…
Enhancing Surveillance Infrastructure at a Leading International Airport in Gujarat
International Airport in Gujarat ——————————————————————————————————————————————————————— Overview Situated in Gujarat, a significant airport undertook a major upgrade to its surveillance infrastructure to meet increasing security demands. The airport, experiencing growth in passenger and cargo traffic, recognized the…
Shifting into High Gear with Innovative Service Experiences Powered by Nebula
Schultes car dealership ——————————————————————————————————————————————————————— Overview In crafting the new showrooms for SEAT and CUPRA, the goal was to deliver a cutting-edge, visually stunning experience. By integrating advanced multimedia terminals and virtual car displays, the need for a robust, fast wireless network…
Redefining the future of sports and driving innovations with Nebula
Kosmos Global Holding S.L. ——————————————————————————————————————————————————————— Overview With a mission to drive innovation and shape the future of sports, media, and entertainment, Kosmos Global Holding opened a new office in Barcelona and needed to upgrade their technology and network infrastructure for upcoming…
Creating Smart Campus to Optimize Learning and Administration
National Taiwan Normal University ——————————————————————————————————————————————————————— Overview Network connectivity is a fundamental need in modern academic and daily life. Faculty and students across NTNU require stable and high-speed internet for online learning, completing assignments, conducting research, and…
Enhancing Shared Office Operations, Efficiency, and Security for Businesses
Doplin Business Center ——————————————————————————————————————————————————————— Overview Doplin Business Center operates multiple locations in Taipei, providing businesses with a stable and efficient network environment to support daily operations. With Zyxel Networks' advanced networking technology, the business center…