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[Zyxel Circle] New Video Alert! Register Circle Partner & Set Up Delegated Accounts in Minutes
🎥 New Video Alert! Master Zyxel Circle Partner & Corporate Delegated Admin Setup Are you ready to take your business to the next level? Our latest video walks you through everything you need to know about becoming a Zyxel Circle Partner and setting up Corporate Delegated Admin accounts. 🔹 Why watch? ✅ Effortlessly set up…
[2025 Feb Tips & Tricks] Seamless Synchronization for Effortless Management
Simplify your network management with the new USG FLEX H series feature! At Zyxel, we are dedicated to enhancing your network's security and management efficiency. With the latest uOS1.31 firmware for the USG FLEX H series, we've streamlined your user experience across both the local GUI and Nebula cloud management. What's…
Switch XGS4600 Series - V4.70 Patch 5 Firmware Release
Zyxel Switch XGS4600 Series Release Note January 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS4600-52F - V4.70(ABIK.5)C0 Zyxel XGS4600-32F - V4.70(ABBI.5)C0 Zyxel XGS4600-32 - V4.70(ABBH.5)C0 New Feature and Enhancements 1. Enhance security by forcing users to change the…
What happen when the CNP license is expired?
When a CNP license expires, your Zyxel device will still function, but you will lose access to all features that require a specific license. Features that require a license are indicated by a diamond icon. For example, if you have a Professional pack license and have used a feature like IP & Routing, you will no longer be…
[Release Note] Zyxel Access Point - V6.70 Patch 6 firmware has been released
Access Points Firmware Release Note January 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V6.70 Patch 6 C0. Supported Platforms (Click Hyperlink to…
[Release Note] Zyxel Access Point - V7.10(ACGG.1)C0 firmware has been released
Access Points Firmware Release Note January 2025 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.10 Patch 1 C0. Supported Platforms (Click Hyperlink to…
USG FLEX H Series - V1.31Patch 0 Firmware Release
Zywall USG FLEX H Series Release Note January 2025 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
NebulaFlex Switch GS2220 Series - V5.00 patch 0 Firmware Release
Zyxel Switch GS2220 Series Release Note January 2025 Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel GS2220-10 - V5.00(ABRO.0)C0 Zyxel GS2220-10HP - V5.00(ABRP.0)C0 Zyxel GS2220-24 - V5.00(ABRQ.0)C0 Zyxel GS2220-28HP - V5.00(ABRR.0)C0 Zyxel GS2220-50 - V5.00(ABRS.0)C0 Zyxel…
The Questions You Can Ask with SecuPilot: Simplify Your Network Security Reporting
SecuPilot is an AI-powered feature within Zyxel's SecuReporter, designed to simplify network security management. It enables users to interact with their security data effortlessly using natural language queries. With its advanced AI-driven capabilities, SecuPilot makes it easy for users to request insights and generate…
[Release Note] Nebula Control Center - 18.30 software Release!
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Supports 2FA enforcement at the Org level. Note: Zyxel accounts utilizing Google or Apple authentication are incompatible with 2FA enforcement at the Org level. * Added Application chart in the client detail page when a Firewall with…

Latest Discussions

XGS1930-24 External Traffic problem
I just got a new XGS1930 model and I have a strange problem. Despite configuring GW DNS, unfortunately the switch does not have access to external services including Nebula. However, I am connected to this switch with a laptop on port 2 and the exact same communication works correctly. I have updated the firmware to the…
NWA55AXE Pole Mount Kit
Is the NWA55AXE outdoor access point compatible with the ACCESSORY-ZZ0106F pole mount kit?
SFP+ Compatibility
Hi there. Is the Intel(R) Ethernet Connection X722 for 10GbE SFP+ compatible to XGS1935-52 with 4 SFP+? Best regards, Ololo
Problem installing units to app
I have the same issue as described by several others, regarding using the app to install/reboot. The installation keeps getting interrupted by failure to connect to Bluetooth. The WiFi still manages to work, but very poorly, and seems unable to connect the second mesh unit to the main to strengthen the signal. The app…
bandwidth is invalid when changing WAN interface from DHCP to static IP
zyxel usg 100 'There were errors in inputting this configuration: Downstream bandwidth is invalid. Upstream bandwidth is invalid.' when changing WAN interface from DHCP to static IP
USGFLEX100H 2FA OpenVPN
Good evening,is 2 factor authentication supported on a usgflex100h using vpnssl via openssl (via email or google authenticator)? If I configure client access on the vpnssl as a split tunnel for a subnet, the remote client is unable to navigate, do I need to create policy routes on the firewall? Thank you.
Problem with Multy x
I have a problem with setting up Multy X. When I try to add a device to the network, the setup doesn’t get past the Wi-Fi settings. The spinning wheel keeps going for a long time, and then it shows an error.
Incredible things and where to find them - All VLAN interfaces were broken
Following i'll tell my bad story… I have a Flex500H and under Network Interfaces - interface - general I see these two items eth101 and eth102 Under Network - Interface - advanced settings - general there is nothing instead So, my (BAD) idea was: I can try to recreate these interfaces end then delete them to remove the…
XGS1210-12 not able to connect on web gui
Hello everyone, I just bought the XGS1210-12 switch except that I have no access to the web interface. I've reset it (several times... manually or via the ZON app) I've also set a static ip but nothing works. I noticed that when I installed it on my lab, it blocked ALL access to the web interfaces. The ping goes through…
GS1200-8 802.1q VLAN configuration - Multiple untagged VLANs on port
In the manual we can see the picture below. I'm a VLAN nob, but as I understand the 802.1q standard does not support multiple untagged VLANS on a single port. So the question is if my understanding is correct and what the outcome of this will be

Latest solutions

XGS1930-24 External Traffic problem
I just got a new XGS1930 model and I have a strange problem. Despite configuring GW DNS, unfortunately the switch does not have access to external services including Nebula. However, I am connected to this switch with a laptop on port 2 and the exact same communication works correctly. I have updated the firmware to the…
Problem installing units to app
I have the same issue as described by several others, regarding using the app to install/reboot. The installation keeps getting interrupted by failure to connect to Bluetooth. The WiFi still manages to work, but very poorly, and seems unable to connect the second mesh unit to the main to strengthen the signal. The app…
bandwidth is invalid when changing WAN interface from DHCP to static IP
zyxel usg 100 'There were errors in inputting this configuration: Downstream bandwidth is invalid. Upstream bandwidth is invalid.' when changing WAN interface from DHCP to static IP
USGFLEX100H 2FA OpenVPN
Good evening,is 2 factor authentication supported on a usgflex100h using vpnssl via openssl (via email or google authenticator)? If I configure client access on the vpnssl as a split tunnel for a subnet, the remote client is unable to navigate, do I need to create policy routes on the firewall? Thank you.
Problem with Multy x
I have a problem with setting up Multy X. When I try to add a device to the network, the setup doesn’t get past the Wi-Fi settings. The spinning wheel keeps going for a long time, and then it shows an error.
Incredible things and where to find them - All VLAN interfaces were broken
Following i'll tell my bad story… I have a Flex500H and under Network Interfaces - interface - general I see these two items eth101 and eth102 Under Network - Interface - advanced settings - general there is nothing instead So, my (BAD) idea was: I can try to recreate these interfaces end then delete them to remove the…
XGS1210-12 not able to connect on web gui
Hello everyone, I just bought the XGS1210-12 switch except that I have no access to the web interface. I've reset it (several times... manually or via the ZON app) I've also set a static ip but nothing works. I noticed that when I installed it on my lab, it blocked ALL access to the web interfaces. The ping goes through…
Only 100MBits
What is wrong? I have more then 500Mbits coming in the switch (GS1100-16), out only about 97.
restart automatically zyxel usg flex100 ax
Hello support, I don't know where is the issue..but often (almost every day) the firewall reboot, I have the last firmware V5.39(ACFN.1) / 2024-11-16 08:04:18 Do you have any idea about that ? Please let me know asap! thank you
Transfer devices to a new system administrator
first i will explain in what kind of situation we are. We are in transistion with our company to be a much more professional MSP. So we are looking into the possibilities of Nebula, and all other aspects to be a full MSP. So i got the question: What if a current customer of us, don't want to use us as MSP anymore, how to…

Unanswered Discussions

SFP+ Compatibility
Hi there. Is the Intel(R) Ethernet Connection X722 for 10GbE SFP+ compatible to XGS1935-52 with 4 SFP+? Best regards, Ololo
想請問emg3525-t50b的最大同時的連線設備數量是多少台
Wmg3625_tb50b
Merhaba wmg3625-t50b modem kullanıyorum. Ancak iptv tivibu gibi cihazları görmüyor modem desteklemiyor diye yayın alamıyorum modemin iptv tivibu ayarlarını açabiliyor muyuz ?
NR7101 - setup instructions to WAN port on UniFi Dream Machine
hi all, I have just got a NR7101. I have inserted the SIM card and can see it’s connected, the light on the NR7101 is Green. I can connect to the WiFi and configure the device. I have it plugged into the PoE injector that came with the device, so all good so far. I have plugged a cat6 cable from the injector to the WAN…
Issue with Zyxel WX3100-T0 Firmware 5.50(ABVL.4.4)C0
Dear support, I have updated my Zyxel WX3100-T0 to the latest firmware version 5.50(ABVL.4.4)C0, and it contains a bug that prevents clients from detecting the WiFi network. The WX3100 appears to be functioning properly (WiFi LED is on, WiFi is enabled in the admin panel, etc.), but clients cannot see the WiFi network. If…
Can not retrieve apps list
Good day to you all, I have had trouble getting into my NAS542 after crash and renewed installation. i have finaly access to the NAS but cannot retrieve the apps list. i have a idea thet there is a conflict between: 1 / the NAS542Firmware versie:V5.21(ABAG.15) myZyXELcloud-Agent_0107 and the former myZyXelCloud…
FWA710 Ping issues
Hello i have some issues with ping its overall great but sometimes it spikes its minimal but very noticable in games it says 40ms and then randomly jumps 60ms for a split second which makes people around me lag or teleport its especially noticeable on weekends where it spikes even more so from 40ms to 80ms or 100ms RSSI…
duplicated post
duplicated post, I couldn't find a way to delete it.
NR7123 Can't connect to Zyxal Air App
Hi, I just got a NR7123 and it doesn't connect to Zyxel Air app, I've tried 3 different Android phones, the web gui works fine and can login as Admin, but app says it can't find the modem. Another weird behaviour is when connected to the modem's wifi the internet doesn't work, only via cable, I've factory reset multiple…
Home Pod Mini fails setup -7005 error
I recently switched Internet provider to Brightspeed Fiber and they installed Zyxel Model Name C3510XZ-B1 Firmware Version CZX001-5.02.001.60. All my devices reconnected except my Apple Home Pod Mini. I can see via interface it connects to the router and I get the IP/Mac address. But then some setting seems to be blocking…

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Stories

Let's learn how Zyxel users are building successful infrastructure and share your own success stories using Zyxel products!

Enhancing Operational Efficiency and WiFi Experience in Korean Dental Hospital
Dental clinic ——————————————————————————————————————————————————————— Overview The dental hospital relies on oral scanners for treatment and checkups. Initially, the hospital installed a single router positioned in the lobby’s reception area to facilitate wireless connectivity. However, this setup proved insufficient to…
Strengthening Surveillance Infrastructure at a District Court in West Bengal
District Court ——————————————————————————————————————————————————————— Overview Zyxel Networks, in collaboration with its partner Active Networks, undertook a significant project to upgrade the surveillance infrastructure at a district court in West Bengal. The goal was to implement a comprehensive CCTV system across…
Enhancing Surveillance Infrastructure at a Leading International Airport in Gujarat
International Airport in Gujarat ——————————————————————————————————————————————————————— Overview Situated in Gujarat, a significant airport undertook a major upgrade to its surveillance infrastructure to meet increasing security demands. The airport, experiencing growth in passenger and cargo traffic, recognized the…
Shifting into High Gear with Innovative Service Experiences Powered by Nebula
Schultes car dealership ——————————————————————————————————————————————————————— Overview In crafting the new showrooms for SEAT and CUPRA, the goal was to deliver a cutting-edge, visually stunning experience. By integrating advanced multimedia terminals and virtual car displays, the need for a robust, fast wireless network…
Creating Future-Ready Workspace with Advanced WiFi in a Historic Setting
Demner.Group ——————————————————————————————————————————————————————— Overview Due to its working methods and standards, the Demner.Group places significantly higher demands on its network. Seamless WiFi coverage and secure login options, such as VPN, are essential for its daily operations. The Demner.Group's subsidiary,…
Enhancing Customer WiFi Experience in Korean Restaurant and Cafe
Lotteria and Pascucci ——————————————————————————————————————————————————————— Overview Lotteria fast food restaurant and Pascucci cafe are located in a large bookstore. To ensure a great visiting experience for all customers, the bookstore provides WiFi, allowing everyone to use wireless internet. In environments with…