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COnstant AP Disconnection
@Zyxel_CSO I cant access live chat even though I have pro. My NWA130BE was just set up yesterday and it reboots every few minutes or when I attempt a speedtest. I need to get this working ASAP.
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Locked out of my pro account by 2FA
Hello, I'm currently locked out from my professionnal account by 2FA and therefore not able to manage my customers anymore. Do to a breach at Authy, I have switched to e-mail 2FA 10 minutes ago. I clicked the link in the mail so this type of 2FA is activated. I logged off then tried to log in again. As expected, I see a…
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Removing static dhcp bindings
HI, how can I remove static DHCP bindings in Nebula. I have an usg flex firewall, and I have defined interfaces using dhcp servers, and have static dhcp bindings. Now I need to remove one, but I cannot figure out how to do it. All I can see is the "Add"-button, and if I just empty the IP and MAC address fields, NCC will…
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GS1920-24HPv2 refuses IP address from DHCP server
Hi all, I don't know if this relates to the known bugs in firmware 4.70, but I have seen an issue with the GS1920-24v2 that I have not seen elsewhere. My setup is ADSL modem >> Mikrotik RB3011 (DHCP server) >> GS1920-24HPv2 >> NWA110AX APs The Mikrotik is the router / Firewall and hands out IPs to all devices fine,…
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NR5101 - IP Passthrough Mode disabled
Hello, trying to configure the 5G router I cannot see IP Passthrough Mode: Is it unavailable with this indoor router?
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VOIP/SIP Best Practice For Ports
Hi Guys Can anyone advise best practice for making sure all required ports are open for cloud hosted handsets? Obviously this is not a NAT rule so that leaves using the security policy section for allowing the ports and IP addresses of the service provider. Really appreciate any feedback as to what others are doing, we are…
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Captive Portal NWA 1123 AC Pro
Hi I already own two NWA 210 AX Accesspoint an use them as Public wifi. I use the Captive Portal and enhanced open function. I recently bought two NWA 1123 AC Pro access points and wanted to add them to the guest wifi. Unfortunately, the network does not appear in the Nebula Cloud after activation. Even if I replace the…
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@Zyxel_CSO can you delete my nebula account?
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GS1920-Switch & AirPrint only working for a minute or two
I've got a GS-1920-Switch-Infrastructure and some Zyxel Access Points attached to it. Everything works well unless Airprint with Mac or iPad/iPhone. My HP-printer is found a couple of minutes after I restart the printer (power off/power on). After a short period, the printer is not found anymore by Apple devices (tested…
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SCR50AXE UPnP
How to enable UPnP in this router?
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How to activate the AP part of a USG Flex 100ax in Nebula?
Hi, I've just acquired a USG Flex 100ax Firwall/AP combo with (hopefully) appropriate licenses. We’re currently using products from another brand but are considering switching to Zyxel. Hence this test. I've gotten the firewall part set up in Nebula with both WAN and LAN working fine, but I can't find out how to access the…
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SCR50AXE and mesh wifi
Good morning everyone, during these days we are testing new firmware on SCR50AXE, it seems stable and very nice. I'm just looking for some improvements, for future Companies, like Mesh WiFi on this security router. Anyone has experience on that? I'm deploying this router with satisfaction but in some environments it needs…
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signal strength not showing up
Hi there I use Nebula to configure my wifi-environment where there are 4 APs. Recently I noticed that the signal strength of some (but not all) clients connected to the AP called AP-Stube are not showing up. clients connected to the other APs are showing the signal strength. could you please have a look at my site…
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How to separate networks on USG FLEX 500H to isolate the server from the local network
Hi everyone, I recently purchased a USG FLEX 500H and I'm trying to configure my network to separate the Nextcloud server from the local network where all the PCs are connected. I want to enhance security by isolating the server from the rest of the network. Currently, the Nextcloud server is installed via snap. I have a…
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FWA710 WiFi missing therefor cannot use ZYXEL Air app for signal strength optimisation
I have seen another thread and understand that the FWA WiFi is disabled after 30 mins for security reasons. The stated solution being to link by hardwire ethernet to the FWA and use the web interface to turn the Wi-Fi back on for 30 mins. Can you advise where this ability to turn the Wi-Fi back on resides in the web…
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AP & mac address filtering ??
I installed 3 new NWA50AX in a new site and all work fine. I would limit access on a specific SSID , based on device mac address but I don't undersand how can I do ?? Thank you for support
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Block admin access to AP on Guest WiFi
Hi, I have recently switched to Zyxel networking devices and are generally quite content with the function. However there is one configuration problem that bugs me. My network is quite simple, 2 AP's powered by a POE switch and broadcasting a couple of different SSIDS that are separated by VLAN's that are being handled by…
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How to install NWA1123-AC PRO as repeater
Hello, I have some NWA1123-AC PRO that I want to use as a WiFi repeater because I have no possibilities to pull LAN cables to use those APs linked to a switch. Is it possible to do that in Nebula? I see only Smart Mesh option, may I have to use that?
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Nebula - aggregation procedure of 2 or more GS1920 lans
I connected the GS1920 switch to Nebula, from which I carry out the configuration activities, I would need to create an aggregation of two LAN ports, what is the procedure?
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New administrator in Nebula, no place to set password, password reset email does not arrive.
Trying to set up a new administrator in Nebula. Welcome email arrives, but the new user does not have a password. Clicked forgot password, and no email is sent (or recieved). I see them in Nebula, but the Account Status is Unverified. Am I missing a step?
