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FWA710 Firmware Update
Question for Zyxel - when is the next firmware release expected for the FWA710?
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QR Code Missing
I have removed a Nebular NSW100-10P from a the portal, and trying tom set ip up on another organisations portal but using the Nebular android APP, i have received the usual "Device is already registered by another user" message, but the QR code is partially missing and is not recognised, so have tried the manual input, but…
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Account Nebula
voglio eliminare il mio account Nebula collegato a questo account
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Nebula “Clients” section malfunction-bug
Good morning, Today I added two devices to my home network, I go into Nebula to change the name appropriately in the Menu -> Clients but when I click on them I am immediately bounced to the Dashboard. What is happening? Why if I click on any Client I am bounced to the Dashboard? Any clients in the list i click, it send me…
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Zyxel Nebula
Hello. When I am in Nebula Control Center and click on a client it takes me to the Dashboard and not to the client details. This happens in the web version, in the app it does take me to the client's details
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Nebula clients details page disappears
Hello, Since the last Nebula update, I can no longer display details for an individual device. When I click on the name of a device under “Clients”, the details page appears very briefly and then the display immediately jumps to the Dashboard page. Is the problem already known? regards Axel
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client drill down page not working
when I click on a client, It should take me to the client page for more details. instead, the client page flashes for a second then I get diverted to the main dashboard.
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FWA510 drops connection after a few hours
Just got a FWA510 and been trying to use it over the weekend. After the unit has been turned of for 3-4+ hours it starts dropping the connection, I'm guessing it's loosing connection to the mobile network after looking in the logs. Once it starts dropping the connection it will keep on doing it randomly several times an…
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SCR50AXE - Impossible to connect with SSID in WPA2 but possible in WPA3
Hello everyone, I have 2 sites with SCR50AXE where I have issues with WiFi devices. Site1 (MD clinic): router installed months ago, WiFi enabled with WPA2 since today when the owner told me it was NOT possible to connect to its SSID with a specific notebook. I saw other WiFi devices linked to that router, so it seemed…
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Usglite60ax Non-Nebula vpn not monitoring
Our customers who use usglite60ax to make a non nebula site to site vpn do not see the connection status information in the vpn monitor section. I checked in 1-2 more places to be sure. I can't see that it is neither connected nor disconnected. In the picture in the image, there is an atp100 running on the other side and…
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[USG LITE 60AX] NAT rules limit is 10?
Hi there, I am using USG LITE 60AX as my security router for home. There’s a Synology NAS behind USG LITE 60AX. I am trying to set NAT rules to have most of services provided by NAS able to be accessed from internet. However, the limit of NAT rules becomes the showstopper and I have no idea how can I do. Can you provide…
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How do I allow more Session Hosts
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NSG100 - Can´t register to another account
We have NSG100, that we removed from another account. This model doesn´t have QR-code in it, so i have to add it manually in Nebula App. However, after manually entered serial and MAC it says "device already registered to another account". When i try register it from portal.myzyxel.com, it only says "device has already…
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Stable and latest needs to be better
As it is you can't download a .bin of a release for FLEX H and both Stable and latest give you the same release firmware which given how bad V1.31 is at this time you might want to go back however Install firmware update on standby slot would solve it also but as it is the Stable and latest do nothing for FLEX H
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Monitor Proxy socket check fail
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Api
Is it possible to retrieve the creation day of an organisation? Why? Let say i forget to apply a pro license to a device, or something goes wrong with applying a license. An organisation will not go to "PRO" i would like the possibility to check which organizations we created for Let say the last two weeks, and check their…
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Sony
I have two Zyxel NWA130BE access points set up in a household environment. They mostly work well, but I have an issue with my Sony Google TVs where the connection becomes stale. The TVs still show as being connected to the Wi-Fi network, but when I diagnose the connection, they are unable to query the DHCP server. To…
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ATP800 will not connect to Nebula
Factory reset and on the latest firmware. Added to Nebula using the phone app before upgrading the firmware manually. I then chose Nebula Modein the local interface, and it rebooted. In Nebula, it is showing an orange ZTP Mode button and is not online. What can I do to fix this issue?
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ATP 500 - Nebula mode link aggregation
Can i use link aggregation on the atp 500 with cloud management to connect to a switch with multiple links? I could not find any information about this. I would like to enlarge the bandwidth to our main network with 2 or 3 links to the main switch Is the "port group" already an aggregation?
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5G Problem with Router FEA710
I have a Zyxel FWA710 router. I Unfortunately the 5G connection to my provider doesn't work (only 4G). I tested with my mobile device: 5G is available at my location. I also have an old router (NR7301) at the same location; 5G works with this router. So the problem is with the FWA710 router. Does anyone have an idea?