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NWA50AX - after some time of use (several hours) is not responding (wifi disappears etc ...
NWA50AX - after some time of use (several hours) AP is not responding (wifi disappears etc ...). After reboot (power OFF/ON) is working 1+ hour and the situation repeats itself. Firmware is latest - V6.29(ABYW.1). I tried working AP in standalone and in nebula mode and result is the same.... In log's nothing specials…
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Where is NAS-ID hiding?
Trying to configure the NAS-ID value for use with our RADIUS server - have nebula and Pro Pack licence and even activated a trial of MSP - can't find it anywhere despite the nebula Pro licensing table (RADIUS NAS ID customizable) Anyone know where this feature is hiding please??
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Rollback settings? - no internet so no Nebular control anymore
Hi all, I made a bit of a dumb mistake and saved a VLAN change before it was ready. The effect was putting my SSID's and my LAN groups into VLAN 1 before the WAN was setup to a VLAN. So no WAN has no VLAN and the rest of my network is in VLAN 1. That means no internet for anything and no way to change the setting back. Is…
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[NEBULA] Trouble when adding AP to Nebula
Hi, I bought 4 NWA1123-AC Pro to cover my building. The AP work well when in standalone mode, but as soon as I add them to Nebula by registering the S/N and MAC, they stop working (power green, Nebula connexion orange blinking)... Any Idea? Thansk in advance!
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Nebula platform & SIEM integration
Hi, I wondered if (and how) it is possible to integrate Nebula platform log to a SIEM (may be through Open API?) Thanks for sharing!
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Nebula - Error saving SSID Schedule
Hello Since new Nebula Portal upgrade, i receive Error: "There were errors in saving this configuration it's not a pic", when i enable SSID Schedule. What i tested: different Browsers new Schedule new SSID, new Schedule not possbile to enable SSID Schudule, always Error Message. The only thing that work is: SSID with…
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Terminating bundle UTM Security Pack license?
Hi, I am running Zyxel USG Flex 700. out of Nebula. It comes with UTM bundle license, but I recently bought Gold Security Pack. Can I deactivate (or terminate) my UTM bundle license to make room for Gold? It is more complete, covers wi-fi security, sandboxing etc. How to prioritize Gold over other licenses and make it…
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do drones interfere with nebula or ap wifi?
i am setting up nebula cloud and an AP wifi lan. Will my neighbor's drone interfere?
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NWA50AX Web UI
Hi, I've just bought and connected an NWA50AX using a network cable to my EX3301-T0 to extend wifi to other parts of my house. The configuration options in the web UI for the NWA50AX is limited to "Ip Settings" and "VLAN" and I can find anywhere to configure SSID for the wifi. For this I need to have an account at Nebula…
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Change WAN ip on NCC-connected USG Flex
Hi I just shipped an USG FLEX to an office on another continent :-) I have set it up for DHCP on WAN, but the local ISP only uses manual static IP. We have tried to guide the local admin to the web gui, but he's just told that it's connected to NCC. I see two option: Guide him to change the WAN if ip using CLI or remoce…
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User analysis of the websites visited
Hello, We have used some AP's in the building and activated the login via Cloud Auth. Now we want to track which user visits which websites. I didn't find a menu item for this in the portal. Does this require additional hardware or do we simply lack a license?
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How to reset Security Service settings.
On trail-version I was able to tryout Security services for wifi. with my 2 x WAC6303D-S and 2 x NWA1123-ACv2 this worked then, but if I want to pay for license then I need to upgrade my access points, and that does not make any sense. so how can I reset Security settings on Nebula cloud management page ? i recently bought…
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Multiple sites, same SSID
Hello, In a company, we have several sites. These sites are separated on Nebula. Is it possible to have the same SSID everywhere? In order to avoid a connection each time the employee changes site. Is there a feature for this on Nebula? Best regards Damien
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Static IP and MAC address - reservation not working properly
Hello I used to tell the firewall to reserve some IPs linked to MAC addresses of the machines that had to use only that IP. I got that using Site-wide > Configure > Firewall > Interface and there I used to write IP addresses and MAC addresses. Today I did the same: I was installing a USG200 in a Company XY and there I used…
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Cannot move the widget "Site network status at a glance"
Hello, finding a new widget named as in the object is interesting but if I try to add it to an existing Company the Zyxel Nebula dashboard places it at bottom line. I tried to move it to another position but it seems stuck down there. Is there any help?
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restrict device by mac address only to a certain switch
Hello I have 4 switches managed in Nebula CC. 3 of them are connected to a main switch. This main switch also is connected to a router and internet. How can I restrict one POE device (camera) to only one switch (one of the 3 above) ? If by mistake I connect this POE device to any of the other 3 switches, I need the system…
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Topology ghost
Hello, I'm using the new Nebula version but I have a problem with a Company i added. Looking into Topology I see a ghost device that i cannot find in Clients section. It seems strange to me. Is there a way to check it and/or remove it? Thanks in advance
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SNMP NEBULA
Hello, I would like to know how to configure the monitoring of the nebula antennas in zabbix. I already enabled snmp in nebula, but how should I proceed now, and what information do I put in the device field in zabbix, or which ip do I point to?
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Connection of MacBook with 5ghz SSID fails
Hello, My MacBook randomly loses the connection with the 5ghz SSID when I come into the office. When I to connect to the 2,4ghz SSID it works normally. I need to reset both AP's to make a connection again with the 5ghz SSID. I have the latest MacBook OS; MacOS ventura 13.3 The AP's are NWA50AX (2x) with firmware…
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Issues with using ZTP with the new Dashboard
I have configured dozens of Flex 200’s with the Nebula and now since the new dashboard update, I can no longer do that. Here are my steps I take a brand-new Firewall out of the box, Connect Wan port to a DHCP source and connect my laptop to the LAN port. I can browse, DHCP from firewall works fine. No issues. I now want…
