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Sell or reset Zyxel devices
Hello, I have sold a few Zyxel devices. But now the new owner has problems to reset or reconnect them. The devices are or were registered in MyZyxel and in Nebula. Before I sold the devices I had done a reset. Unfortunately I forgot to remove them from Nebula and MyZyxel respectively. I wanted to make up for that now. Here…
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I want to know why this functionality is so Confused ?
Hello, I just wan to know that Can I have any AP adjustments through the 'Zyxel dashboard' page because as it stands this dashboard page has no way of making adjustments to my NWA210AX? So how would I make adjustments after the one month of 'free' access expires on my Nebula firmware page?
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Change configuration
Hi, I have 2 access points and one keeps showing an orange alert. When I click on it and go to Access point/Monitor/Access point under Link: there is the following 'Uplink: 100M/Full'. If I hovver on the Orange warning triangle it says 'Uplink currently operates at a lower speed 100 Mbps'. When I look at the other Access…
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How to change location address of Access Points
I bought 2 x Access Points last year. When I set them up and tried to register them it would appear they had been registered somewhere else (I'm guessing someone set up and then returned them or similar). Anyway, bottom line is that whenever I log onto to anywhere it always says this came from IP address XXXX in Marlow,…
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VPN L2TP over IPSec VPN, not showing all Lan clients
Hi, i use ATP200 with Nebula controller, when I use the feature in Nebula, L2TP over IPSec VPN, I can't access via Http and Https to all active Lan clients. I tried to ping them but got no response. the problem is only with some clients
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Bug: DNS no longer delivers internal entries
Hello dear zyxel support team! DNS entries added via firewall settings are suddenly no longer delivered. Nothing was changed in Nebula. After I added a new entry in Nebula under Firewall settings, it worked normally again. As firewall I have a USG Flex 200. Thanks!
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Outside of network client pc
Hi, I have just bought an ATP200 series and I have one question: is there a client software to protect pc that are outside of the private network,meaning that all the traffic from a PC that is connected to a public internet to go through Nebula Cloud? If you are familliar, a solution like Cloudflare Warp. In that case all…
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Nebula Cloud - Switch SNMPv3 not supported?
Hello, May I kindly ask anyone here with Nebula Cloud solution if you have managed to configure Switch with SNMPv3 through Nebula Cloud? I do have a switch GS1350-18HP which on it's own should be supporting SNMPv3, however once it is Cloud managed by Nebula there is NO option to select SNMPv3. Is SNMPv3 even supported by…
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L2TP GEO block
Is it somehow possible to GEO block on L2TP in Remote access VPN?
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Fetch online status from Nebula / USG
Hi all, is there a possibility to get the online status (IP address etc) of my USG Flex 200 via SNMP or API or any other interface with the Nebula Basic Pack? Thanks!
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NWA55AXE don't report to Nebula but appear on LAN
I have two sites where this is occurring. NWA55AXE is setup as a Wireless bridge. It seems to be functioning, but it shows offline in Nebula. I can access the local management of the NWA55AXE from another device on the LAN. The "Nebula" circle is orange. Does anyone else have this issue with NWA55AXE?
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NR5101 Nebula GUI Login, Suggestion.
Have Zyxel considered improving access security for the GUI web page? The 2FA system used with Nebula and My Zyxel would provide a massive upgrade. Alternatively, enabling Users to choose their UserName and Password would also improve matters. Best regards, G.
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Managing Licenses for multiple ORGs & sites
Hello all. What is the easiest way to manage licensing across multiple ORGs and sites? We currently have ~50 ORGs, and there is no easy way to see when licenses are about to expire (currently you have to go into each ORG, then License & Inventory). Thanks, Drew
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NWA50AX - Does not broadcast "guest" network
We are testing with an NWA50AX AP and we have 2 SSID networks, one guest and one normal one. I can see/work with the normal SSID , but even when i select the "guest" network to broadcast, i cant see it on any of my mobile devices, its like its not broadcasting. Any ideas on this?
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[NEBULA] How to configure SSID schedule off from 1 to 7am ?
Hi, - Edit - I'm starting to use a Zyxel AP, but I've had hard time to find how to switch wifi off at night from 1am to 7am. help here finally helped using wifi off and reversing time slots - not so intuitive : https://community.zyxel.com/en/discussion/9930/nebula-how-to-configure-ssid-schedule Best, Renaud.
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Does the NWA50AX support mDNS/Multicast?
Hi there, I was wondering if the NWA50AX access point support multicast because I'd love to use '*.local' addresses in my network.
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NWA220AX-6E. hidden networks
Hi, I use 2 NWA220AX-6E. These Access Points provide an SSID. When I analyze the spectrum with WiFi Explorer Pro, I see a number of parallel hidden networks that have a striking similarity within the MAC addresses. It is impossible that they are other access points.I would like to know what sense it makes to provide these…
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remove a divice from my nebula
I want to transfer a device from my nebula to a friend's nebula. How can i do?
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NSG simutanous l2tp VPN connections
Hello, We have a NSG50 (without licence) and 2 laptops. We can't connect the both PCs with the VPN. PC1 alone is OK, PC2 alone is OK, but when the PC1 is already connected, I can't connect the PC2's VPN. And when the PC2 is connected I can't connect the PC1's VPN. Could you explain me why? Thanks
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Zyxel NWA55AXE and ZTE MC801A
Hello, I one AP conected via LAN to the 5G Router and one AP linked over WLAN. Unfortunately both AP`s shown as offline in Nebula APP und on the Nebula website. WLAN and Internetconnection for the clients are working properly. With a second 5g Router (Huawei CPE2 Pro) it`s working properly. Port Forwarding…
