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New to Zyxel Nebula and have a question about wireless
When setting up wireless networks in the cloud, and creating a mesh network can you have access points from different physical locations in the same "site" or should each physical location have its own site in nebula even if the SSID and Encryption are the same? IP schemes are different at each location.
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Nr7101 and nebula
Hi, I have one nr7101 and created an Nebula account. Can I do the same configurations from the Nebula account as when I am logged into the nr7101 through 192.168.1.1? Sometimes I am remote and I would like to make the configurations from Nebula, such as to select "4g" or "5G". Many thanks in advance,.
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My Zyxel NWA50AX is blinking green and not connecting to internet
Hi, MWA50AX was working for couple of months, it has stopped working 2 weeks back and always blinking green with 1s intervel. In NCC its showing alert of the AP. How to fix this issue? -Amit
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SSID with cloud auth (WPA Enterprise with WPA2 Nebula cloud auth with username/password)
Tested logon to SSID with this option enabled. Worked OK and I see the clients in the Nebula connect AP users, but I do not see the username that logged on for all users. The username is shown when I open the client in Nebula for a Windows 10 device while client using Android 12 does not show the username. By design or am…
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nwa50ax download/upload speed
I have 3 nwa50ax all wired to a router which has wifi. If i connect to the router wifi i get download speeds of approx. 406 Mbps and upload approx. 142 Mbps. If i connect any of the nwa50ax i get approx. 90 Mbps and upload approx. 86 Mbps. Why is the speed so much lower on the nwa50ax.
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NWA90AX evicts all clients and mesh participants every night
Hello, I have an issue with my root AP disconnecting all clients and refusing reconnect for about 20-30 minutes every night around the same time, about 9PM. I see many entries in the log like for all different types of client on both radios: Station: aa:bb:cc:dd:ee:ff disconnected by STA timeout on Channel: 11, SSID:…
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DHCP-Relay on XGS1930-52HP
Is it possible to set a DHCP-relay via Nebula cloud on the XGS1930-52HP, or is that a standalone config only feature?
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Nebula event log not working anymore
Hi support Since around one week I cant see any entries in the event-logs. steps to reproduce: click on a client e.g MacBook-Pro click history, event-log no details appear in the event-log page. it can be reproduced with any client in the network. when I click on an AP and then history - event log it shows entries. could…
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New deployed nwa55axe shows ups as Wireless Bridge
in NCC, Access Points > Configure > AP & port settings as Wireless Bridge. Is this normal? I just added it via the Nebula app and I just want it AP mode, I'm trying to bridge anything.
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Nebula controlled Flex 100 wan settings / fallback
Hi, I need to send a few Flex 100 firewalls to customers. I Would like to configure these firewalls at our office in advance with WAN settings and all. As I understand the firewalls have a fallback function where they default to the last known good WAN config if they can not access Nebula with the new settings. Can this be…
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NR5101 5G Router / Can't register with Nebula
Hello, Just bought a NR5101 5G mobile router. I wan't to register it with Nebula but it won't work: It doesn't have any “nebula” sticket on the device The manual S/N MAC id are not recognized. BUT : On the box, there is a sitcker that says “Nebula” (but no QR Code). This is the version with only 2 Ethernet ports. Do you…
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Having as issue with Virtual Server
Hello, I juat want to know that when I am using Nebula to configure a firewall and We need to get some ports open for internal services, but cannot get any of them to work. I have tried with Any in the Public IP, the external IP address, but cannot get it to work.
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Nebula app
Why does the Nebula app keep on saying device can't be find I try to scan the QR code and hy doing it manually
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NWA220AX-6E - Wifi 6E ok, but very bad on ipad and iphone
Hello, i have 2 x nwa220ax-6e at home :) Very good connection on my laptop with 1300mbps on speedtest. But on other devices like, Iphone or ipad, not Wifi6E, i have a very bad connection like 30mbps... I can't configure the wifi for these other devices. Before I had more than 400/500 mbps. I'm a taker of a helping hand :)…
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NWA220AX-6E are unable to connect to NCC (2 of 3)
I have purchased 3x NWA220AX-6E's, all are connected to Multigig POE+ switches. The first one I setup was able to upgrade firmware when I added it to NCC and it works just fine. The second two I connected to my account are not able to upgrade firmware, they come online for 10 seconds, then lose connection and start…
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Beacon Interval setting Zyxel NWA50AX
Hi, I just bought an Zyxel NWA50AX, configured it with Nebula. Isn't it possible to change the Beacon Interval in the settings? The manual says so but I can't find such a setting … Would be very annoying, I bought this AP because I saw in the manual that the max. Beacon Interval can be set to 1000ms. (most APs only have…
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Nebula Cloud - License update or replacement from PLUS to PRO
Dear all, Is there a way to update license for device which was already assigned with one previously? In my case I do have a switch, managed by Nebula Cloud. Initially we have assigned PLUS license to this switch, however later on we purchased PRO license which we added to Nebula Cloud, however even when we try to assign…
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Where to download NCC (Nebula Control Center) user guide?!
There's online-help NCC UserGuide v16, how to download it in PDF …
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DynDNS with DNS-O-Matic Provider
Hi, is it possible to use the DNS-O-Matic Provider? It is a simple GET Request with BasicAuth. But I didnt get it to work. https://dnsomatic.com/docs/api Thanks! Best baba
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NWA210AX reports external traffic on Nebula CC
Hi, I have the following simple topology: So I do not have Hardware Firewall, just the router (In my case, a FritzBox! as I'm german). There are two wired connections to that Router: A Streaming Box Zyxel NWA210AX wireless AP The strange thing is: the NCC Dashboard reports traffic created by that streaming box as if it…
