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Does the free Base Pack have to be registered annually?
My NR5101 provides me with excellent broadband service, and I have no wish to have it interrupted due to any failure(s) on my part. A notification from Zyxel on 2024-01-02 requested that I renew it. It is assumed that this 'renewal' refers to the Pro Pack provided upon purchase of the Router for an extended trial. I do not…
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Nebula Control Center shows nothing on dashboard.
Hello. This is new deployment. Recently added. Everything shows on the phone app but its empty (spinning) using browser UI (tried diff browsers) . Please advise. Thank You.
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ZYXEL FWA510 wifi settings page not loading
I recently bought this router and upgraded the firmware to the latest version: "Nebula FWA510_1.17(ACGD.0)C0" I then continued to add the device to Nebula via your portal and could see the device but found it difficult to navigate the device from the portal. I then wanted to log back into the router locally via the local…
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I want mesh, but do not wish to pay…
Hi there. I have three NWA50AX access points to cover my home, as I am partly below ground in an old property, wireless is poor. The trial of the Nebula is about to expire and I can not find anything about just operating a mesh. Do I have to use Nebula (which has proven to be a good system), and is there a free solution,…
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HP OfficeJet Pro 9022e keeps losing connection to wireless network
We have a recently bought HP printer, an OfficeJet Pro 9022e connected on 2 NWA50AX AP's, these are individually connected to a GS1200-8HP switch. All devices have been configured correctly and there are no issues with clients like phones or laptops. An engineer of this forum also checked the settings. A connection with a…
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Configuring PPPoE with static IP issues
I’m trying to configure PPPoE over Nebula Zyxel on the Zyxel 100 Flex and I’m receiving issue on the form, that gateway is not matching IP address network. When I’m entering this form there is already assigned IP address from different network. I’m deleting it and writing new one, but I think that the form is comparing…
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Device(s) expired or unlicensed.
Hi, I have the firewall NSG50 with license expiration date on 2024-08-12, why in the console overview there is the message: " Device(s) expired or unlicensed " ? What is the different from expired or unlicensed? Thanks
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Nebula Base Pack Account
I have two questions regarding the basic Nebula account: 1. How many organizations can I create with my account? 2. Is it possible to have 1000 devices in a single site in Nebula Basic Pack?
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AP not responding
Hi again folks and have nice new year's entrance, We've just bought and installed in place an NWA55AXE AP, and we had the same problems as the others we installed before. As we did with the other 4 AP, we connected this new device, we added to our nebula cloud and 6 ours later it is still "not recognized by NCC" (the…
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I can`t modify Wifi SSID Settings
In this organization I cannot modify the Wi-Fi SSID Settings. Yesterday I could modify without problems and today I can't. From the android app yes I can. It just happens to me with this organization that I am the owner.
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Not able to add my new NR5101 in Nebula
Hi, i try to add my new NR5101 to Nebula and it doesn't find the device. <image removed due to privacy concern> The ordered product was specified as nebula managed so what's going wrong? Thanks for your help
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AP NWA50AX
Dear all, I took a second hand access point model NWA50AX. I asked help to a friend for installing this one and another one (same model). He was really kind and being myself ignorant I let him do everything. Now I had some challenges with my connection and I started to look more and more also in the AP installation process…
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Nebula FWA710 vlan missing
Hello to all Yesterday i received my FWA710. I updated to the latest firmware version, i had add it to the Nebula account and i managed to successfully connect to internet with it. Now i have a problem. The reasons i bought the FWA710 was the special price that had the last days(we wanted the 7101 initially), secondly that…
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Strange traffic values about a specific Android client
Hello everyone, as you can see in the screenshot below I can see 25 gigs related to bandwith usage value, while in the Top Application area there are only 10 MB on the top list. I see that in Site-wide - Clients - AndroidXYZ where AndroidXYZ is the name of the mobile device. Is this a bug related to an Android device?
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Can't connect to SSID's anytime i try and make them hidden
I have several NWA110ax's. I am trying to create several hidden SSID's for internal networks, IoT, etc. Every time i SSID availability and make the SSID hidden i am unable to connect to it with devices, phone, laptops. No error, just doesn't connect. No VLAN or guest networking is done. One SSID is only the 2.4 spectrum…
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[Campaign] Zyxel Network Detective - Case #3 is OPEN! (Answer Revealed)
Solve a Firewall Enigma Greetings, fellow tech enthusiasts! Following the resounding success of our Case #2: Crack the Case for WiFi Network challenge, we are thrilled to introduce our final quest, Case #3: Crack the Case for Firewall. If you relished resolving network errors in our previous challenges, prepare for an…
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IPv6 static IP with Nebula Orchestrator
Hello everyone, here in Italy there are some ISPs that are offering web connections with static IPv6 so the question is: could Nebula Orchestrator use this static IPv6 to establish strong VPNs? Is there a specific setting to enable? Thanks in advance
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FWA510 - version FWA510-EUZNN1F vs FWA-510-EU0102F
What are the differences, if any, between FWA510 version FWA510-EUZNN1F vs FWA-510-EU0102F?
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how do i get rid of my faulty bought license and replace it with the pro license i bought today.
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[NEBULA] Scheduling of SSID
I have the following scenario: I need a SSID to be available during daytime on weekdays, but on weekends I want it to be available until 2AM in the morning and then again from 7AM and the rest of the day. How can I achieve this when each day can only provide one continuous opening schedule.
