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You've signed up for Nebula Pro Pack 30-day free trial. What will happen after the trial ends?
What will happen after the 30-day trial ends? To help you stay on
top of your network management, you may continue with the premium services with
Nebula Pro Pack or Plus Pack. Please check here to view in more
details of what is included in Nebula Control Center (NCC) subscription packs. Or, if you do not wish to continue…
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My NWA50AX still inactive on MyZyxel web site
But the device is working well and is connected localy on my internal home network. I have access to the local admin web site.Note that I have tried to put on MyZyxel, and thus on Nebula, after configuring it on local Zyxel web site. Ports 43335 and 6667 are open and linked to the router with my NAT configuration…
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NWA50AX Web Login Details
Hi, I've recently bought a NWA50AX and I'm unable to login via the Web login because i don't know the login details? I don't remember setting anything up when i did through the app? The access point is up and running fine and accessible via the app..?
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guest wifi not broadcasted - NWA50AX
Using NWA50AX and managed via Nebula 2 SSID primary one is connected to corporate LAN and can connect and access internet seconday is guest network as set in Nebula but not advertised at all so can not connect I have confirmed in Nebula the SSID is enabled and enabled to broadcast
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Schedule shut down wifi
Hi, i would like to stop radio wireless or shutdown the access point at a specific time every day by scheduling, it is possible ? Thanks Gian Luca
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Nebula Voucher maximum days
Nebula Voucher maximum days. What is the maximum days which can be set for voucher
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[NEBULA] Known issues in Nebula Phase 3 preview stage
Hey guys, We have identified that you might experience some of the following issues: - Nebula Mobile APP for iOS cannot login when two-factor authentication is enabled but "Remember me" is unchecked. We will keep you posted for new updates. Thanks!
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NWA210AX and VLANs
Hello everyone, I'm trying to segregate my network at home and have everything vlan'd out but wifi. I cant seem to get that working. I see PVID and allowed VLANs but no way to change it. Switch: 2960xFW: FortiGate 60E Everything else I have is working as it should, just the AP is where I am having issues
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What are the most popular features on Nebula of 2021? Find out now!
Thank you for your support of last month’s
questionnaire. Hope you’re enjoying the complementary one-month Nebula Pro Pack
now! With 209 valid questionnaires received, we’ve recently concluded our findings of the November questionnaire results and we’d
like to share them with the Nebula community. Here are some…
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NSG100 4G Failover
Hi, Is it possible to config a USB 4G router with the NSG100 firewall as a failover? Thanks.
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Nebula Device status Off, cannot reboot but SDWAN connection normal
Dear Sir / Madam, We checked Nebula Device HK site status Off, cannot reboot but SDWAN connection normal, please advise us. Thank you.
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Why can I not see signal strength for some APs in Nebula?
Hi, I am only able to see the signal strength for some of the NWA1123 access points that are listed on the client list in Nebula. The ones that don't show the signal strength are slightly older and on another site. Is this an issue with the hardware or do I need to configure Nebula differently?
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Nebula MSP Alerts Broken
I made a change to my alerts and now the alert disappeared from the Nebula MSP panel and I'm unable to save new alerts. I can create a new alert and see it in the panel, but when I click save it just spins and never finishes. When I refresh, the new alert is gone. I think the old alert is still there somewhere as I am…
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Problem Authentication Radius
9 Access point model WAX610D was installed in an office.We decided to run the Radius 802.1x method.We use the WPA Enterprise option with MY RADIUS.When connecting, the user enters the LDAP username and password and an error appears stating that he cannot connect. I looked in the server logs and the following error…
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Nebula and CLI
Hi everyone, I would like to capture packets on CLI of a Nebula connected security appliance. But when requesting the interface status, I do not get the configuration as shown in Nebula. For example, here is how the USG Flex is configured in Nebula : * wan1 : PPPoE (fixed public IP from ISP) * lan1 : 192.168.10.0/24 * lan2…
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Move Devices between organisation - dont work
Hi! I manage two organisations, both are registred with my account.When selecting the AP which should be moved to the other Organisation, i get a blank form within select Organisations. Whats wrong? The other bug is, even when i remove the AP from my Organisation, I cant register it on the new one, because system promts…
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Zyxel NWA50AX wireless lan and Guest network
Im trying to setup a guest network with NWA50AX, but when i scan for wifi networks, it doesn't show the guest network. Im able to see the normal zyxel SSID. If i disable the guest network option, then i can see SSID again. Please advise me.
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Setting up Nebula CC > PRTG
Hello, we are looking to adding some of the widget data from the Nebula CC system onto our PRTG system, is anyone aware of a guide on how to setup or how to locate the MIB files.
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Moving Switches Between Organizations (Preventing)
I have been using a test organization, with a couple of Zyxel switches added. I have now gone to remove the switches from the test org and move to the live org. It looks as though I can remove the switch from one org to the other (using the AP and QR code) without any authority. This concerns me that anyone with the QR…
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Will APs from other companies work with multiple SSIDs configured in nebula?
We have APs from other companies (TP Link, Netgear) lying around. Will they work with the multiple SSIDs from zyxel? And if they don't, can I just configure them to work with atleast one of them? Thanks