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Congested Channel
Hello, I decided to purchase another AP because I had high Channel utilization, but now that I have 2 AP's I'm still getting 96 - 98% Channel utilization, also all my wireless endpoint are only channel 1. Can anyone share some things I could try to bring that utilization down to maybe 50%. Thank You.
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Channel selection
Good Morning, Is there a way I can get some of my wifi clients to connect to certain channels to relieve channel congestion in Nebula? For example some to channel 1 some to channel 6 and some to 11? Also explain the TAG feature in Nebula? Thank you in advance.
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Gold Security Pack conversion from On Premise to Nebula
Hello everyone, is it possible to move a firewall from On Premise config to Nebula saving the remaining days for the added lic. (a multi-year subscription) with Gold Security Pack?
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GS1915 8/24 MAC freeze port PoE and Non Poe
I have checked the manual and it states that you can freeze the port to MAC. However I am using Nebula Cloud to manage as I have 18 switches and I cannot find the option within there? Is there something I am missing? Thanks in advance. Ray
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Is it still possible to migrate USG60W firewall to USG FLEX 200?
Dear all. I'm owner of a Zyxel USG60W firewall and have failed to migrate my licence to USG FLEX 200. Is there a way to do this retrospectively? If so, what is the procedure, who do I need to contact? Unfortunately, this is no longer possilbe on the website www.myzyxel.com. I hope you have a solution for me, because I…
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About firewall expiration?
My firewall device's licence expire date is 2025/3/29, i purchase the Gold security pack at 2025/3/10. why the firewall device's licence states is "Deferred"? My problem is solved at 2025/03/30 13:56. Thanks
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Add an NR5101 to Nebula
Hi, We try to add an NR5101 to our nebula account, but we get this message "Device not found". We try from the Nebula APP and web site. On the managment page of the NR51101 only the last step is missing. Thanks for your help.
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SecuExtender VPN Client
I configured a USG FLEX 100 firewall in Nebula mode, activated the IKEv2 VPN, and exported the configuration file. When I try to import the configuration file into my subscription-based SecuExtender VPN client, the message 'Error loading VPN configuration file' appears. I have no further logs or warnings. I searched for…
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Does WAC6503D-S not support nebula?
I know it's an old device but i'm pretty sure i saw it being supported by nebula but when i add it trough mac address and serial number it always shows offline even though it has internet acess and i can access it trough local management ip. The local management gui does not show NCC Discovery on the network tab. Firmware…
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Port security / cloud authentication
I did some testing with cloud authentication. in this example i didn't configure my mac address in nebula as user, so when i connected my laptop to the switch i couldn't connect. But i didn't see any logging of it. Is that correct? I would assume i get an message warning that my mac address isn't authorized to access the…
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Nsw 100 28p
Hoi. Bought nsw100. Did scan qr to add to site. All seems fine but red led is blinking. Cannot connect to ncc. In nebula app the switch it’s not online. Can some one please advice / help ?
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SCR50-X
Hello, I need to ask a question. Nebula says my device is offline, but the Wi-fi still works as it's supposed to. Should I try and unpower/ power the router, or do I need to reconnect the app? Kind retards Daniel
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VLAN over Nebula Site-to-Site VPN connection
Sorry in advance if this is a stupid question, but I am not sure how to configure this setup. We have a camera system installed at HQ that uses VLAN 4 (10.100.40.x) and the NVR is located on that subnet. We are adding cameras to a remote location and want those cameras to connect to the NVR at HQ. I can't use the same…
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Flex 200H 1.31 not sending emails after a while online
Hello everyone, I installed latest firmware on a set of FlexH series and I see that with 200H is impossible to receive scheduled emails for backup config and daily report. As you can see right now: everything seems ok, but I do NOT see any scheduled emails incoming. It happened also in the past, rebooting the device solves…
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FWA710 not connecting to Vodafone UK 5G NSA
I have recently purchased a FWA710 as my area was just upgraded to 5G NSA. Speeds much better on my phone than what 4G used to be. I am in a rural location, 700m line of sight to the tower with nothing but fields inbetween. Signal is great, -59dBm RSRP, -6 RSRQ, 35 SINR. However, the router simply will not connect to 5G…
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Nebula device offline possible reasons
There are possibilities lead Nebula devices offline on Nebula Control Center. [First] You may not plug a power cord into your Nebula device(s). [Second] Your device(s) may have a hardware issue or it's faulty. [Third] Your device(s) might have the following network issues: * The device(s) does not get an usable IP address.…
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Nebula IPSec VPN for iOS 18
I have an ATP100 on Nebula and I can't get the IPSec VPN to work on any ios devices. I can see from the firewall logs that it fails with this error: "IPsec SA negotiation failed". I have tried this from an iPhone XS running ios 18.3 and a couple of ipads running a different version of ios 18.
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maximum devices per client
As an MSP managing networks for clients, is there a limitation on the number of devices that can be added for a single client unlicensed ? thanks
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no captive portal Landing page showing up and not prompting for nebula cloud Auth.
firmware: V7.10(ABTD.1) (Latest) we are a school and using 21 Access Points NWA210AX with Nebula console. Guest SSID is on vlan and configured to authenticate with nebula cloud authentication but after latest update clients cant authenticate with NCA they dont even get landing page. can you help?
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Turn off Nebula not possible
Having problems with 5g connection shutting down. Probably because i ran nebula from the start and then removed the device and rebooted with factory settings. In the zyxel-setting the option for nebula on-off is not availible (marked grey and not possible to switch off) Rebooted To factory settings Manytimes. What can be…
