VMG3925-B10B drops 5GHz wireless several times a day - HELP!
Options
Comments
-
Hi Zyxel Support
I too, am experiencing these issues on the same router from Hiper. Since you said that I should not change the fw version, should I then not update it when the patch is released on June 17? Then what should I do.
0 -
Hi JustPretender/ lauowolf,
V5.13(AAVF.13)C0 fw is ready on website, you can download it now.
0 -
Hi danielnielsen,
The patch with V5.13(AAVF.11)C0_20180409B is included in 13C0, you can use this one. But I suggest you can contact with your ISP first if it’s need do any settings for Hiper network.
0 -
0
-
Hi
I have the V5.13(AAVF.11)C0_20180409B on the router at the moment.0 -
Hi ChrisM,
The patch with V5.13(AAVF.11)C0_20180409B is included in 13C0, you can use this one. But I suggest you can contact with your ISP first if it’s need do any settings for Hiper network.
0 -
So, I've upgraded and the situation is the same. Other suggestions?
1 -
Dear Zyxel_Support_CPE,
The download page[1] links to release notes for the latest firmware release. When I read the release notes[2] there is a section titled "Modifications in V5.13(AAVF.13)C0" on page 11, but nothing is mentioned about any 5Ghz issue.
Are you an official Zyxel representative?
Is this issue publicly acknowledged by Zyxel?
[1] https://www.zyxel.com/us/en/support/download_landing.shtml
[2] ftp://ftp.zyxel.com/VMG3925-B10B/firmware/VMG3925-B10B_5.13(AAVF.13)C0_2.pdf
0 -
Hi JustPretender,
We did internal testing for a long time, can you please describe more detail you encounter in 13C0 fw?
0 -
Hi thomaslkjeldsen,
The solution was included in V5.13(AAVF.13)b1 version; you can refer to page 13 “5G beacon” issue.
1
Categories
- All Categories
- 393 Beta Program
- 2.1K Nebula
- 116 Nebula Ideas
- 78 Nebula Status and Incidents
- 5.1K Security
- 51 USG FLEX H Series
- 247 Security Ideas
- 1.3K Switch
- 70 Switch Ideas
- 906 WirelessLAN
- 34 WLAN Ideas
- 5.9K Consumer Product
- 210 Service & License
- 332 News and Release
- 71 Security Advisories
- 21 Education Center
- 5 [Campaign] Zyxel Network Detective
- 1.9K FAQ
- 880 Nebula FAQ
- 415 Security FAQ
- 220 Switch FAQ
- 195 WirelessLAN FAQ
- 46 Consumer Product FAQ
- 137 Service & License FAQ
- 34 Documents
- 34 Nebula Monthly Express
- 72 About Community
- 63 Security Highlight