HP OfficeJet Pro 9022e keeps losing connection to wireless network

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  • Zyxel_Nami
    Zyxel_Nami Posts: 659 image  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hello @PimK82

    How is everything going? Please provide us with an update on whether the issue has improved.

    This information will help us continue to assist you effectively.

    Nami

  • [Deleted User]
    [Deleted User] Posts: 49 image  Freshman Member
    First Comment Friend Collector

    It's improved a bit. Sometimes it still takes a few minutes waiting before the print comes out. This was with the 5Ghz band sometimes half a day. I will keep monitoring it for 2 more weeks and let you know the outcome.

  • [Deleted User]
    [Deleted User] Posts: 49 image  Freshman Member
    First Comment Friend Collector

    Hello @Zyxel_Nami,

    Best wishes for 2024!

    It seems that issue is gone. Print jobs come out immediately 90% of the time. Sporadically it's necessary to pause a print job and restart it. We're happy with this result and hope that it stays this way.

    Thanks for all the effort of you and the support-team in fixing this issue.

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