HP OfficeJet Pro 9022e keeps losing connection to wireless network

12346»

All Replies

  • Zyxel_Nami
    Zyxel_Nami Posts: 658  Zyxel Employee
    Zyxel Certified Network Engineer Level 1 - Switch Zyxel Certified Network Engineer Level 1 - Security Zyxel Certified Network Administrator - Nebula Zyxel Certified Sales Associate

    Hello @PimK82

    How is everything going? Please provide us with an update on whether the issue has improved.

    This information will help us continue to assist you effectively.

    Community Signature _1920x200.jpg

    See how you've made an impact in Zyxel Community this year!

    https://bit.ly/Your2024Moments_Community

    Nami

  • PimK82
    PimK82 Posts: 49  Freshman Member
    First Comment Friend Collector

    It's improved a bit. Sometimes it still takes a few minutes waiting before the print comes out. This was with the 5Ghz band sometimes half a day. I will keep monitoring it for 2 more weeks and let you know the outcome.

  • PimK82
    PimK82 Posts: 49  Freshman Member
    First Comment Friend Collector

    Hello @Zyxel_Nami,

    Best wishes for 2024!

    It seems that issue is gone. Print jobs come out immediately 90% of the time. Sporadically it's necessary to pause a print job and restart it. We're happy with this result and hope that it stays this way.

    Thanks for all the effort of you and the support-team in fixing this issue.

Categories

Nebula Tips & Tricks


    Read more

    Nebula Help Center

    EnglishTiếng ViệtРусскийไทย中文（台灣）