-
How Does Nebula Topology Display AP and Its Uplink Device?
Understanding Nebula's Topology Management: Nebula's topology visualization relies heavily on Link Layer Discovery Protocol (LLDP) information that is gathered from network devices like Access Points (APs). LLDP is a network layer protocol used by devices to advertise their identity and capabilities on the local network,…
-
How to Troubleshoot the Loss of Signal on AP Managed in Nebula?
If the AP is powered via PoE and it doesn’t allocate enough power it requires, the AP might reduce the number of active antennas. Ensure your AP has enough power to transmit wireless signal. Further trouble shooting steps: 1. Check Nebula AP List Page: Verify the radio channel and channel utilization for the 5GHz network.…
-
How to setup wireless network on AP after reset via Nebula?
When a device is unregistered from the Nebula Organization, its settings will revert to the default configuration. If you need to reconfigure the wireless network, please follow the steps outlined below. Quick Start to create Wireless network with Nebula Control Center How to create SSID and set security? Nebula simplifies…
-
How to Troubleshoot Link down on Nebula Switch Ports Connected with APs?
Experiencing down links on your Nebula switch ports when they're connected to access points can be challenging. To address this, follow these troubleshooting steps to ensure a smooth and reliable connection: 1. Check Physical Connections: Start by checking that all cables are securely connected to the switch ports and the…
-
How to check if AP no LED light up?
If you notice that the LED on your Access Point is not lighting up, there's a straightforward process to diagnose and resolve this issue. Firstly, access the Nebula Control Center by navigating to Nebula >> Configure >> Access Points >> General Settings Here, check if the "LED lights" option is enabled. If it's turned off,…
-
How to edit the AP name defined in Nebula for SNMP to distinguish?
In a managed network environment, you might find yourself needing to query the device name of an AP through SNMP, but only receiving the predefined name, such as "WAX510D." If you're looking to retrieve the name defined in Nebula instead, here's a straightforward guide to help you achieve just that, including information…
-
Understanding NAT mode on AP LAN ports
On the WAX300H and WAC500H, users can enable the “NAT mode on LAN ports” feature. Once this feature is active, the AP’s uplink and LAN ports are divided into two network segments, and AP itself becomes the Default gateway and DHCP server for devices connect to the LAN port. In addition to distributing IP address, it also…
-
How to address AP running in Limited mode due to insufficient PoE?
An AP enters Limited mode (1-2 antennas may disable) when it is powered on by a PoE source that is incompatible or insufficient for its needs. For instance, if an AP's specifications require 30 watts but it only receives 15 watts due to incompatible hardware, the AP compensates by operating in Limited mode. This results in…
-
Why is the AP status showing an orange icon with VLAN issue?
When an administrator accidently changes the management setting of an AP that causes it to go offline, the AP triggers its fallback mechanism. The fallback mechanism allows AP to revert to the previous VLAN settings before the administrator accidentally set the wrong VLAN settings. Doing so allows the AP to go back to…
-
What Indicates if repeater AP blinked blue initially and then switched to yellow and green?
This pattern suggests that your Repeater AP successfully connected to the root AP but failed to connect back to Nebula. Check your network settings for any issues that might prevent the Repeater AP from establishing a connection with Nebula.
-
How to fix continuous Blue blinking on Zyxel smart mesh repeater AP?
Continuous blue blinking on your Repeater AP signifies it's unable to receive a signal from the root AP. Try moving the Repeater AP closer to the Root AP. If proximity isn't an issue, check that both APs are registered under the same Nebula Organization and review the root AP's event log for more details.
-
Why is my smart mesh repeater AP blinking Yellow and Green?
If your APs firmware is above V6.60 and repeater AP is blinking alternately between yellow and green, it suggests a Mesh setting issue. Connect the AP to a wired cable, ensure it's online and showing as up-to-date on NCC, then attempt redeployment. If APs firmware is not above V6.60 that means the AP is still provisioning…
-
What Does Light Blue Blinking Mean on a Zyxel Smart mesh Repeater AP?
Light blue blinking on your Zyxel Repeater AP indicates that the device is currently searching for an uplink signal. This is part of the normal setup process when deploying a mesh network. Make sure your repeater AP is in the signal covered area of root AP.
-
What LED color will smart mesh repeater AP blinking when searching for the uplink signal?
When we deploy a mesh network, after powering up the repeater in the selected place, there is nothing we can do but waiting it go online on NCC page. If the repeater stays offline, few information we can directly get to identify its status. In firmware V6.60 above, a new LED pattern is designed when the Repeater AP which…
-
[Nebula] How to configure AP Grouping to increase the SSID number?
Definition AP grouping is a feature in Nebula that allows the creation of up to 24 distinct SSID profiles for efficient network management. Application A typical use case is a shared office building, where the network infrastructure is managed by the building's MIS under a single Nebula site. This setup often includes…
-
Why the Repeater AP offline intermittently when enabling the Wireless bridge?
This article explains the workings of the smart mesh and wireless bridge mechanism. If a repeater AP with wireless bridge enabled and connects to a root AP, the repeater AP will attempt to utilize the wireless bridge feature. However, due to the root AP's lack of wireless bridge feature support, the repeater AP will…
-
How to Identify BSSID and IP Address for Each AP in a Network?
In an enterprise environment, understanding the network configuration is crucial for maintaining a seamless connection for all devices. In this scenario, we'll focus on how to identify the BSSID and IP address for each access point in a Nebula Zyxel SSID network. Topology and Scenario Gateway --- Switch --- AP (IP, BSSIDs)…
-
How to update AP SysName by Nebula?
“SysName” is a value on each Device that can be queried by SNMP system. For our AP, the default value it is device’s model name, such as WAX620D-6E. Some of our customers use both NCC and SNMP server to monitor and manage their devices. However, in our pervious design, the device name on NCC is not synchronized with its…
-
How to fix smart mesh disconnects frequently?
Fine-tuning the wireless environment can enhance smart mesh connections. This improvement is due to the fact that repeater APs function similarly to wireless clients in relation to their Uplink AP. Adjust the radio setting by going to Access point > Configure > Radio settings Select the Deployment selection according to…
-
What to do when the smart mesh fails to build up?
If you've unplugged the uplink from the "Repeater AP" but the smart mesh isn't building up successfully, resulting in the "Repeater AP" still being offline, here's what you can do: Check if setup and configurations are correct. Make sure APs are provisioned using wired connection before deploying repeater APs into their…