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Can I check the number of wired clients by Nebula Mobile APP?
Yes, you can monitor the number of wired clients directly from the Dashboard screen within the Nebula Mobile App.
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Zyxel Nebula OpenAPI
In September 2021, alongside the release of P12, Nebula introduced the
initial version of Nebula OpenAPI, which serves as an interface for software to
directly interact with the Nebula cloud platform and Nebula-managed devices.
These APIs empower Nebula users to programmatically manage Nebula networks at
scale through…
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Start your adventure on Nebula - Nebula CC/License part
Hi All, The following is the quick link for FAQ that the user may encounter when meeting Nebula at first time. [Nebula CC] * How to register a Nebula CC account? * How to create organization and site on Nebula Control Center? * How to modify the organization/site name on Nebula Control Center (NCC) directly? * How to…
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What are the user authentication limits for Nebula Cloud Authentication Server?
The Nebula Cloud Authentication Server supports different user entry limits based on your subscription: Base Pack: Up to 50 users. Plus Pack: Up to 100 users. Pro Pack: No limit on users. Noted: The connection limit for the Base/Plus Pack applies only to user entries managed through the Nebula Cloud Authentication Server,…
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Nebula Control Center (NCC) USG FLEX H-Series Management Enhancements
In the latest NCC update (version 18.20), Zyxel Networks has introduced new management features for the UG FLEX H Series devices, which include advanced firewalls and security appliances. These enhancements offer improved visibility, detailed status metrics, and streamlined access to critical information, making it easier…
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Nebula Control Center (NCC) Physical Ports Display Revision
With the latest Nebula Control Center (NCC) release (version 18.20), Zyxel has introduced a significant update to the physical ports display interface for network devices, particularly enhancing the user experience on switches and other devices managed through NCC. This update includes changes to port visualization, status…
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Nebula Orchestrator Landing Page Removal in NCC 18.20
As part of the updates in Nebula Control Center (NCC) version 18.20, Zyxel Networks has streamlined the login experience by removing the Nebula Orchestrator landing page. This change simplifies user access to Nebula’s main portal and anticipates the scheduled end-of-service for Nebula Orchestrator by 2026. Here, we’ll…
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Administrator Site Privilege Hint in Nebula Control Center (NCC)
In Nebula Control Center (NCC) version 18.20, Zyxel has introduced a helpful new feature called the Administrator Site Privilege Hint. This enhancement aims to provide a message when setting up site-specific privileges for administrator accounts, addressing common user questions about accessing site-level privilege…
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Nebula Control Center (NCC) Enhancements for MSP Admins & Teams
The latest release of Zyxel’s Nebula Control Center (NCC) version 18.20 introduces powerful enhancements for Managed Service Providers (MSPs), focusing on greater flexibility and control in managing administrator privileges and account statuses. These updates enable more granular access management across organizations and…
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Administrator Expiration Time
With Nebula’s latest update version 18.20, Zyxel has introduced a convenient and powerful feature for managing administrator access: Administrator Expiration Time. This new functionality enables Nebula organizations to set expiration dates for temporary administrator accounts, improving both access control and security for…
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Nebula Control Center (NCC) IP Setup Conflict Awareness
With the release of Nebula 18.20, Zyxel Networks has introduced a new feature in the Nebula Control Center (NCC) to enhance IP setup management: IP Setup Conflict Awareness. This functionality aims to help users avoid IP address conflicts, making network configuration and management more seamless and reducing potential…
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Nebula API Key Management in Zyxel Networks: New Features and Enhancements
In the latest release, version 18.20, Zyxel Networks has introduced significant updates to the Nebula API Key Management system, simplifying access and enhancing security for users. This article covers the new functionality, how it improves upon previous processes, and offers a step-by-step guide to using the updated API…
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How to turn on Application identification on Nebula?
Navigate to Site-wide > Configure > Security router > Traffic management Note: Enabling Application identification may reduce maximum throughput.
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Can I edit users after importing the list for Nebula Cloud Authentication?
Yes, you can manage and edit user details individually in the Cloud authentication section after importing. Simply click on the user, the Update user screen will pop out for you to make changes as needed.
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How to create multiple Users for Nebula Cloud Authentication?
Nebula provides option to add users individually or import a user list for bulk additions. The feature implements on User, MAC and DPPSK list. If you have request add multiple entries for Nebula Cloud Authentication, you can go to Nebula Control Center and navigate to Site-wide > Configure > Cloud authentication. Click…
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Where can I import a user list for Cloud authentication in Nebula?
To import a user list, go to Nebula Control Center and navigate to Site-wide > Configure > Cloud authentication. Here, you’ll see the option to add users individually or import a list for bulk additions.
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[Nebula] How to check if you are not receiving App or Email Notifications?
If you are not receiving notifications from the Nebula Control Center (NCC), whether through the mobile app or email, follow these steps to troubleshoot and resolve the issue. 1. Check Notification Settings in Nebula Make sure that notifications are enabled for your account, ensure that the correct events are selected for…
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What can I do with the Nebula Clients feature?
The Nebula Clients feature offers real-time monitoring of all wired and wireless devices connected to your network, whether through access points, switches, or security appliances. This feature allows network administrators to gain full visibility and control over client activity, including the ability to: Filter clients…
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How to Access Nebula-Managed Devices When Using Apple Login?
If you are logging into Nebula with Apple Sign-In, you might not have a direct password set for the local device. Follow these steps to access your device: 1. Go to the Nebula Web Portal. 2. In the Nebula dashboard, navigate to Site-wide > Configure > General Settings. 3. Check the local LAN interface IP address of device…
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Why I cannot find my clients on the firewall client page?
This is because your clients do not have any traffic pass the firewall from LAN to the Internet. You may let it have traffic like browsing, updating software, etc. Note: Ping the internet might not work since the traffic of ping is low.
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Why I cannot find my allowed clients on the firewall client page?
Although you have added your clients to the firewall-allowed list, these clients might still not have any traffic pass the firewall from LAN to the Internet. You may let it have traffic like browsing, updating software, etc.
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How to manually added clients to firewall allowed list?
Please navigate to Menu > Site-wide > Clients > Firewall clients to add the allowed list. Additionally, if you want the firewall to reserve this IP address for this client, please set the "Reserve IP" to set static DHCP list at the same time.
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Why I cannot set allowed policy for some of clients?
This is because the clients are only learned from your Nebula switch. For the switch client page, you can only set “blocked” and “normal” policies. Please make sure you have a Zyxel firewall and the clients send data to the Internet through the firewall.