-
Do NWA1123-AC HD have the ability to use Scheduled Reboot Function?
50+ AP's across site. We would like to schedule a reboot of all AP's out of hours. We currently use the Nebula Control center and when going onto the system to set this up using the guide…
-
Question about notifications of "Nebula Status & Incidents"
Hi Nebula Community Is there a possibility to receive those "Nebula Status & Incidents" via RSS or via e-mail without me having to create a profile first? Substantiation: I would like to receive these status and incidents updates in a Microsoft Teams Channel which can handle both RSS and e-mail. However, i would need to be…
-
Org. downgraded with USG FLEX 700H in HA
Why is my Organization downgraded from Pro Pack to Base Pack after 2 USG FLEX 700H has been setup as HA? All network switches and access points has valid Pro Pack licenses and the primary USG FLEX 700H has Gold Security Pack which should automatic switch over when the secodary becomes active….
-
Clients connect to mesh AP without internet access
I have this kind of setup: There is a multi mode fiber coming to my property. It connects to a router. From the router it connects to a switch, and from the switch it connects to four separate buildings. In each building there is a media converter, and from the converter it continues through Ethernet to access points, one…
-
VOIP over a site to site VPN
Hi, We have a USG Flex 500 connected via a site to site to a Flex 200 (Both Nebula managed). They work fine except the voip phones in the Flex 200 remote site which connect to the phone system at the other. They ring, but when answered they cannot hear the other user. I believe this is the same in the opposite direction…
-
Change WiFi Password Automatically
Hello, is there a way to set password to change automatically on a Zyxel NWA55AXE & NWA50AX
-
API Eventlog messages
So next question. We are busy to make an API connection with our ticketing system. The question i received was: for which messages do you want to get a ticket. So we allready has some messages. But offcourse, we don't know every message which can be generated in Nebula. Maybe there are more messages which are interesting,…
-
NAP102 alternately green and ren in NCC
I have a NAP102 Access Point in Nebula Control Center that alternately shows green and red under “Connectivity”. However, the Access Point stays online all the time. I have other Access Points that do stay green all the time. The only difference is that this Access Point is behind a WDS Bridge with 2x ENS500-AC. How can I…
-
Content filtering
today, next step in securing our network. Content Filtering. This morning i was testing it, and it seems to work, but the results is different from time to time. sometimes i get this: the next time i get this: or this… or even this: sometimes, just with an refresh of the page i get a different page. Of course i always want…
-
NiB NWA1000 gives "Cannot Find Device" on Nebula mobile enrollment.
Picked up one for cheap, can't seem to get it enrolled or access it. It shows up on my network, but refuses connections to the web ui. Attempting to use nebula mobile to scan the QR codes gives the "Cannot Find Device" error, as does attempting to enroll it via the normal nebula control panel.
-
Can I activate MLO in NWA130BE
Hi, Is it possible to activate MLO in NWA130BE, without using cloud solution but on the web GUI?
-
Adding cloud-based cameras in Nebula.
Hello Friends out there. Greetings from Sweden. I am a new private user of Nebula and impressed so far but I have a problem adding my D-link cloud based surveillance cameras into my network. I cannot reach my SSID from within the D-link installation software. I.e once my iOS is connected to the camera's network it fails to…
-
How can I reset all settings in Nebula ?
I would like to start from scratch, and setup all network settings over again. How can I do that In a easy way without having to delete all my devices and setup a new site or organization ?
-
Can you join an ATP to Nebula and not lose it's configuration?
I have an existing ATP 800 that is currently in Monitor Only mode in Nebula. I would like to switch it to Cloud mode, but I get a warning that it will back up the config and then erase everything other than the WAN configuration. If that is the case, can I save the startup-config and then apply it once the ATP is in Nebula?
-
Invalid ZIP code
I am trying to get a license for one of our device but I am unable to make the purchase as the marketplace keeps saying I have entered in an invalid zip code? Please can you help with this.
-
USG Flex 50 nebula , needs rebooting every day, loosing internet connection
We replaced our usg 20 cause internet stopped working every day roughly at the same time, we installed a nebula flex 50 but we still have the same problem
-
SCR50AXE - not working app management and filtering
Hello everyone, I saw NO apps in the dashboard area: While I have selected everything: and: I'm sure that onsite the office is working, so I think that it is a bug: Please let me know what to do, to give back filtering benefits to this site.
-
I cannot connect with Nebula app
Hi everyone, I started today with trying to connect my ZYXEL SCR 50AXE with the Nebula app. After completing the first two steps and waiting for the green blinking light to stop blinking and become solid I tried to go to the next step. My phone gives me a pop up and asks if I want to join a WiFi (the one thats linked to my…
-
Why was I downgraded
Our organisation has just been downgraded to base pack because we did not license 1 of our devices that we are testing. We did not remove it after testing and now I can not contact support because we have been downgraded. Why is it that we are downgraded for 1 unlicensed device when we have 6 other licensed devices on a…
-
FWA710 Firmware Update
Question for Zyxel - when is the next firmware release expected for the FWA710?
