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ATP800 will not connect to Nebula
Factory reset and on the latest firmware. Added to Nebula using the phone app before upgrading the firmware manually. I then chose Nebula Modein the local interface, and it rebooted. In Nebula, it is showing an orange ZTP Mode button and is not online. What can I do to fix this issue?
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ATP 500 - Nebula mode link aggregation
Can i use link aggregation on the atp 500 with cloud management to connect to a switch with multiple links? I could not find any information about this. I would like to enlarge the bandwidth to our main network with 2 or 3 links to the main switch Is the "port group" already an aggregation?
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5G Problem with Router FEA710
I have a Zyxel FWA710 router. I Unfortunately the 5G connection to my provider doesn't work (only 4G). I tested with my mobile device: 5G is available at my location. I also have an old router (NR7301) at the same location; 5G works with this router. So the problem is with the FWA710 router. Does anyone have an idea?
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How do I delete my zyxel account
Hello, I would like to delete my Zyxel Nebula Account but I cant find any option to delete it. Please delete all my accounts connected to my mail address. MyZyxel, Nebula, etc. Thank you! best regards
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Zyxel FWA510 fan making consistent noise
Hello, It has been 10 days now since I received this router. It was all good until last night when the router started making consistent noise. I believe it is a fan who is consistently running. It needs to restart to stop that noise. It is all quiet for a few hours after the restart and then there is a consistent hissing…
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Install firmware update on standby slot
From what I can tell Nebula seems to install firmware on the running slot which is bad idea and would think it be better to install on standby slot. I would normally update the firewall by local UI for the standby slot but there are times if you have fix releases that stop you when a new release comes out which is silly…
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NWA130BE Ring Spotlight Cam Pro's will not connect to the WAP
Recently installed a new Zxyxel NWA130be access point outside on my back patio. I am planning to switch the entire house to these instead of 1 central AP. Everything works except my currently installed ring spotlight pro cameras I have attmepted to add to the network. I currently use the ring pro 2 door doorbell, the ring…
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Not possible to set own SSID?
I just set up my Zyxel FWA505 5G and I am connected to the internet and all is well, except for one thing. The WiFi I have set up, is not possible to connect to. I dont see it in my list of WiFi`s. I see the router name in the list and need to connect to that, with the password that came with the router. How can I use my…
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GS2220-28HP: SNMP in Cloud Mode
Hello, I have a switch GS2220-28HP in Cloud Mode. I'd like to turn on SNMP and add it to my Zabbix server. Is it possible? Thanks
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DDNS problem on USG Flex
Why is it, that the USG Flex Series doesn't use the puplic IP for DDNS? When I look at NCC > Site-wide > Monitor > Devices > Firewall, I can clearly see that the USG Flex knows the public IP. My ISP's Modem doesn't allow a "real" Modem-mode. They call it "IP Passtrough". So I have to set a static connection on WAN1 to…
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upload startup config
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Hello
I have several Zyxel devices. I would like to use the VPN Orchestrator, but it keeps telling me to update the license. What else do I need to make it available?
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FWA505 "continuous disconnections"
Hello, It's been almost 6 months since I switched to 5G (I was forced to switch to 5G because where I live there is no fiber optics) with the FWA505 router. In the last 2 months I started having problems, I had continuous disconnections.These disconnections sometimes last 1 microsecond sometimes even 1 minute. I contacted…
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GS1915-8EP verliert Verbindung zum NCC
Hallo zusammen, ich habe mir einen GS1915-8EP für ein kleines Netzwerk-Projekt zugelet. Diesen habe ich an meinen Router (192.168.1.1) angeschlossen und ihn im NCC regestriert und per DHCP eine Adresse zuweisen lassen (192.168.1.239). Bis dahin lief aller ohne Probleme. Bis ich in den Einstellungen im Router die…
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Why not possible customize the Nebula gui tailoring to the managed devices?
Yes for me very disturbing using Nebula has different features which are not for my device. Why not possible customize the Nebula gui tailoring to the managed devices? In my case Nebula has several option which is not for SCR AXE50. One of them the static routing on Interface page.
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API connection
I have read information about connecting to nebula with an api. we would like to retrieve at first some basic information, like offline\online status of usg flex, switches and accesspoints, and also retrieve logging messages. Is it correct that we need an api key from you? because for now, i just get the message…
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Not able to establish a remote connection to configure device
Hi. I've got a mobile router FWA710 and Im experience troble with remote connection for configuring device. Ive updated firmware to V1.18(ACGC.4)C0 and got remotoe configuration to work after this, but now, still after a reboot I'm not able to connect. Any clues to whats wrong?
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Nebula widget NOT working with mobile router
Hello everyone, I have setup a site where there is only a mobile router: I put on my dashboard a pair of widgets like: to see who is connected and why, but also if I connected 3 devices to that mobile router via its internal WiFi I cannot see anything. Neither in clients area: Is it correct to see nothing? Maybe the…
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More than one LAN interface config on security router (SCR50AXE)?
Nebula allows it, though it is said that the security router does not support to link a VLAN to each LAN port. In this case what is the sense for allowing more than one line entry at LAN interface ? Do the LAN interfaces act as a normal switch or not?
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NCC: Isolate a Hyper-V VM in a separate VLAN but allow access by RDP
Is something like this possible with NCC (e. g. with USG Lite 60AX + XMG1915)? I created an interface for VLAN 3 = own IP subnet. I have a VM running on a PC (Hyper-V-Host) connected to switch port 3. I configured in the Hyper-V network configuration on this PC for this VM to use VLAN 3. So, this VM gets an IP in the new…