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Unlock device
Please help me to unlock this device that has locked from the first user y brother) and now we can't unlock because we're unable to do it by the website. I attach you the pictures of the AP <Due to the privacy concern, the device's picture has been removed>
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Radom missing options in Configure tab
Hello, it happens that some time, randomly and with different sites I cannot see some options inside Configure panel Here attached a panel related to a Company that has a Firewall (USG100 in Nebula mode) but Nebula webpage does not show me the way to configure the firewall. After some time, various values, when I force the…
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IP adress change USG FLEX 100 nebula
Hi @all How can I change IP adress of USG FLEX 100 with Nebula? Default IP is 192.168.1.1 I need IP adress 10.10.1.1 I read in Google that you can reserve the IP using a MAC address. I don't know which MAC is meant by this. The process also seems a bit unsafe to me. What is the right way?
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[Release Note] Nebula Control Center - 18.00 software Release!
This discussion has been moved.
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No access to NCC for my Zyxel Cloud WiFi6 AX1800 Wireless Access Point
i have already rebooted everything but the result is still the same. I also can not upgrade the firmware version. When I click on upgrade it goes back to the same suggestion page.
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Firmware for Nebula NR5101
My Nebula-nr5101 reports firmware release V1.16(ACCG.0)C0. According to firmware download page, the most recent release is 1.15. Where do I find release notes for V1.16(ACCG.0)C0?
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Switch GS1920-24HP offline su Nebula
Come da titolo Switch GS1920-24HP risulta sempre offline su Nebula
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Problem with USG FLEX 100
Hi there, first of all i want to let you know im an amateur user. I got assistance setting up my USG FLEX 100 firewall to use it as a VPN because i was sick of using services like anydesk, so they set it up for me, however the conection speed is unbearable, connection on both sides are acceptable (100 mbps and 20 mbps on…
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Reaching max vlan's in rule
In Nebula the Implicit allow rules are forcing me to add so many vlan's in to a deny and allow rule that I reach the 10 item limint for the Source or the Destination. Realy ZyXEL? Why is there a 10 item limit, and why not allow us to make objects and object groups so we can add one group as 1 item?? As is done in the…
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Speeds have degraded over the last year with the nwa210AX access points
I will say when I first got these I was super impressed with their performance besides not liking the fast roaming capabilities. They hang on too much in my opinion. I've had these for 2 years now and I'd say over the last year they just don't perform the way they did the first year. I use to get 700+mbps in my living room…
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Doubling a Zyxel appliance for critical sites
Hello, I bought and I'm going to buy some extra spare wheels for critical sites where I need to have a quick recovery for network management. It is related to firewalls, switches and APs mainly. Just to make you 2 examples. A firewall of a customer goes down, maybe burned maybe failed I don't know. I have a large firewall…
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What to Expect from the Upcoming Zyxel Account 3.0 Launch
This discussion has been moved.
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[NEBULA] Unblocking clients
Hi, I have blocked a client over 2 months ago and now would like to unblock it. The problem is that in the list of clients I have only find the last 7 days, so I cannot find this client to be able to unblock. Could someone please let me know how to do this?
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Source and Destinations missing
Hi, I have a ATP500 and a NWA50AX-pro. I'm trying to setup my firewall rules, but why aren't more sources and destinations listed. I see they are there in the implicit list. The implicit rules are over permissig so I have to make special block rules. ATP's outside of Nebula don't have this issue. But when I want to select…
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Where can i see the real "Channel Width" used by a connected client
Hi, i´m playing aroung with wifi 7. Based on that i use a NWA130BE with Nebula-Cloud-Management. Works fine. But i´m not able to see the channel width every client is using. Any ideas are welcome! Thanky a lot Christian
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find switch on mac address
Hello everyone, I have an question. I have an switch which has been connected to nebula. (the light is turned green). But i don't know to which site and organisation. How can i find this? Whe have an msp license. i hope you have an solution. yours, Dennis
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Necmettin Ersurekci
Hiı I have login the nebula system and I added 5 switches And I see this switches dashboard When I clicked switches menu as below imafe I see on error panel
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unstable WLAN on NWE130BE
Hi, i use the new AP NWE130BE since a few days. Unfortunately i see a lot of WLAN disconnections when i use my Windows-Laptop with Intel AX211 with newest drivers and Win11 based on WLAN 6E. (My Macs and Iphone (without WLAN 6E) show no problems.) A lot of messages like: Station: xxx disconnected by Intra Roaming on…
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Nebula ATP and FLEX Export security policy rules
Hi, for our cutomers and our own company I am looking for a way/feature to export the security policy rules in such a way that we can user it for documentation (CSV would help). We need to document (hard copy) the rules for regulations around the ISO27001 requirements. Since Nebula doesn't have a backup method, or an…
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How do i downgrade the firmware of a nebula controlled nwa90/110ax
Hello, I use in my company some NWA90/110 AX. With the latest firmware (6.70) update the APs have problems with 802.1ax via Radius to our Windows NPS, which doesn't occur with the stable firmware. (6.30) Sadly I haven't found any resource on how to downgrade firmware from latest to stable, when the devices are controlled…
