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Settings for 802.1p Priority in Nebula
Hello, Is there a way to configure the priority of the GS1920 ports in Nebula? greeting Marcus
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NWA50AX PRO & NWA50AX
Hello, Having issues with two NWA50AX & one NWA50AX PRO, recently this started where they continuously go off line and back online. This is causing devices to redirect to another AP online or disconnect completely of all three AP's go off lines. Tried reviewing all the config and community support but no resolution.
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[NEBULA] Change login account in Nebula
is there any way to change my login account? I want to use another account to login my site but dont want to reconfigure it.
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Router going off and on every 15 minutes
Hi. My router, ever since the software upgrade, keeps going off and on every 15 minutes or so. I've done a master reset twice now, and still does the same. Any ideas guys? Model NWA50AX FIRMWARE V6. 29(AByw. 1) I've checked all wires ect, so no idea.
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Appointment request 5:00 PM EST
Hello, Have Engineer with another vendor tentative scheduled to work with Zyxel Engineer at 5:00 PM EST today, January 8th, 2024 to work on issue with VPN disconnect. Recommended by Zyxel Engineer I worked with last Friday for 2 hours. Can you please accomodate and let me know the procedure? - Thank you.
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Client Lock/Unlock did not work
Max retries exceeded with url: /idp/3.1/file (Caused by NewConnectionError('urllib3.connection.HHTPConnection object at 0x7fa7606a28f0>. Failed to estabilish a new connection: [Errno -5] No address associated with hostname'))
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Does the free Base Pack have to be registered annually?
My NR5101 provides me with excellent broadband service, and I have no wish to have it interrupted due to any failure(s) on my part. A notification from Zyxel on 2024-01-02 requested that I renew it. It is assumed that this 'renewal' refers to the Pro Pack provided upon purchase of the Router for an extended trial. I do not…
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Nebula Control Center shows nothing on dashboard.
Hello. This is new deployment. Recently added. Everything shows on the phone app but its empty (spinning) using browser UI (tried diff browsers) . Please advise. Thank You.
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ZYXEL FWA510 wifi settings page not loading
I recently bought this router and upgraded the firmware to the latest version: "Nebula FWA510_1.17(ACGD.0)C0" I then continued to add the device to Nebula via your portal and could see the device but found it difficult to navigate the device from the portal. I then wanted to log back into the router locally via the local…
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I want mesh, but do not wish to pay…
Hi there. I have three NWA50AX access points to cover my home, as I am partly below ground in an old property, wireless is poor. The trial of the Nebula is about to expire and I can not find anything about just operating a mesh. Do I have to use Nebula (which has proven to be a good system), and is there a free solution,…
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HP OfficeJet Pro 9022e keeps losing connection to wireless network
We have a recently bought HP printer, an OfficeJet Pro 9022e connected on 2 NWA50AX AP's, these are individually connected to a GS1200-8HP switch. All devices have been configured correctly and there are no issues with clients like phones or laptops. An engineer of this forum also checked the settings. A connection with a…
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Configuring PPPoE with static IP issues
I’m trying to configure PPPoE over Nebula Zyxel on the Zyxel 100 Flex and I’m receiving issue on the form, that gateway is not matching IP address network. When I’m entering this form there is already assigned IP address from different network. I’m deleting it and writing new one, but I think that the form is comparing…
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Device(s) expired or unlicensed.
Hi, I have the firewall NSG50 with license expiration date on 2024-08-12, why in the console overview there is the message: " Device(s) expired or unlicensed " ? What is the different from expired or unlicensed? Thanks
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Nebula Base Pack Account
I have two questions regarding the basic Nebula account: 1. How many organizations can I create with my account? 2. Is it possible to have 1000 devices in a single site in Nebula Basic Pack?
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AP not responding
Hi again folks and have nice new year's entrance, We've just bought and installed in place an NWA55AXE AP, and we had the same problems as the others we installed before. As we did with the other 4 AP, we connected this new device, we added to our nebula cloud and 6 ours later it is still "not recognized by NCC" (the…
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I can`t modify Wifi SSID Settings
In this organization I cannot modify the Wi-Fi SSID Settings. Yesterday I could modify without problems and today I can't. From the android app yes I can. It just happens to me with this organization that I am the owner.
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Not able to add my new NR5101 in Nebula
Hi, i try to add my new NR5101 to Nebula and it doesn't find the device. <image removed due to privacy concern> The ordered product was specified as nebula managed so what's going wrong? Thanks for your help
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AP NWA50AX
Dear all, I took a second hand access point model NWA50AX. I asked help to a friend for installing this one and another one (same model). He was really kind and being myself ignorant I let him do everything. Now I had some challenges with my connection and I started to look more and more also in the AP installation process…
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When are the H Series going to be Full Nebula?
I grabbed a 200HP to test and I am really disappointed to see you have to use the remote configurator tool. I won't be willing to push these in to production until they are fully Nebula.
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Nebula FWA710 vlan missing
Hello to all Yesterday i received my FWA710. I updated to the latest firmware version, i had add it to the Nebula account and i managed to successfully connect to internet with it. Now i have a problem. The reasons i bought the FWA710 was the special price that had the last days(we wanted the 7101 initially), secondly that…