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Guest WiFi not working on one AP but on a different one it is?
Anyone have any idea why this is? The Zyxel AP connected to 'Con PoE 02' via Port 11 is failing to provide guest wifi on VLAN 20. The zyxel AP connected to 'Radio PoE 01' on the left via Port 13 is successfully giving IPs on VLAN 20 via the same SSID. The SSID is the same for both APs configured via NCC. If I walk from the…
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Nebula Wifi Channel Settings not holding......
I am getting sick and tired of randomly seeing my WIFI Channels CHANGE from Manual to DCS! I manually select the channels I want to use! Please fix this!
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Zyxel XS1930-10 web in Deutsch?
Hallo, ist der App auch in deutsch? Nebula Mobile App und Bedienungsanleitung wo kann ich in Deutsch finden? danke
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Unable to get VPN configuration provision script
I cant get the SecuExtender IKEv2 VPN configuration provision for every org i manage. when i press the "send email" button, nothing happens
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Sonos connection
Have installed 2x nwa50ax in our home. Since the installation I cannot access the Sonos appliances via the Sonos app. The speakers are connected and listed in the clients list in Nebula but the Sonos app does not see them. Fyi, all other devices(PC, tablet, etc) seem to function correctly on the Zyxel Aps If however the…
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Question about notifications of "Nebula Status & Incidents"
Hi Nebula Community Is there a possibility to receive those "Nebula Status & Incidents" via RSS or via e-mail without me having to create a profile first? Substantiation: I would like to receive these status and incidents updates in a Microsoft Teams Channel which can handle both RSS and e-mail. However, i would need to be…
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Live tools Traffic
Good day, why do I have a constant traffic of 3.9 MB on all APs
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Hight channel Utilization
Low local connection speed, and the last 2 days everything is very bad. It is not possible to use wifi. The speed through the cable is very high. Help solve this problem. The problems started after installing the update.
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Why Nebula does not update to last firmware when adopting new hardware?
Hello, I had this issue also in the past with different hardware. Anyway, right now I'm creating a new Company inside Nebula and I had to add a dozen of new devices. For example now I'm adding some APs NWA90AX and also if I say to Nebula to update to latest firmware (at the beginning, via the wizard) it is impossible to…
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Bad coverage in mesh combination NWA210AX and 2x NWA50AX
Configuration: 1x NWA210AX and 2x NWA50AX, all 3 cabled to a router. All 3 have smart mesh enabled. All 3 are about 10m apart, in an old farmhouse (no thick walls). The coverage of (especially) the NWA210AX wifi network is quite limited, below expectation. Question: can these devices be used properly in a mesh and is this…
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GS1915/1930 - Web management missing some options?
When accesing our GS1915/1930 switcheson the network, the web management interface looks extremely simplistic - very different from how the manual shows it with screenshots. Eg. this is what GS1900 series manual shows.. But on my end, going to Advanced application I can only see one menu option - VLAN... need to manage STP…
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Dynamic personal psk with RADIUS Auth
Hi, is it possible to use dynamic personal psk with RADIUS Server at NWA110AX devices? Thanks! Best, baba
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Bandwith usage by client
Hello, I was looking for some place inside monitoring area in Nebula where I can see which client was using a huge amount of bandwith via a USGFLEX100 firewall. It seems to me that there is no specific feature that shows that detail in live. Am I wrong? Is there something like that? Thanks in advance.
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NWA1123-AC-PRO connect lan to switch
I have a NWA1123-AC-PRO device. I would like to connect a zyxel unmanaged switch to the LAN1 port to branch the cable network. When I connect the switch to lan1 AP. Internet not working. However, if I connect the laptop directly to lan1, everything works. Why is this happening?
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GS1915-8EP had offline on NCC
My switch, GS1915-8EP work normally, status online on NCC and had lasted firmware a few days ago, it suddenly went offline on NCC until today, still not online again connected devices behind it, seems to be working properly, including APs, status are online on ncc I can not connect to my switch on local, it seems don’t…
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Name of connected SSID in client list ?
It seems no longer possible to see SSID that a client is connected to in the client list overview (site wide → Clients) Is that correct and if yes how can the information be found ? Side question: Is it possible to disable the navigation sidebar and instead have the old menu ?
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Décodeur canal +
routeur NR7101 extérior Wifi House 3 NWA 50 AX Problème : il n’y a pas de débit pour la réception internet sur le canal + Quelle configuration ?
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I cannot register my new device because "This device already registered to another account"
Dear Community, I'm newbie here, but I have a huge problem and please help me… Recently I bought two used GS1920-24HPv2 could managed switches from a private seller who advertised them as "restored default state / reset OK". Unfortunately I cannot register one unit from two in my account because I got this error message:…
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LTE3301 PLUS doesn’t want to reset
Hi My LTE3301 PLUS doesn’t want to reset! Ive noticed that I can not use Web configurator. I can login but after that I get constantly warning “ It is impossible to retrieve the information now. Please try again”. So I can not navigate the Web configurator. Ive tried to reset it - hold reset button with matchstick for over…
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NR5101 doesnt upgrade firmware through Nebula
Hello! My brand new NR5101 from Amazon doesnt want to upgrade firmware. I have V1.00(ACCG.3)C0 firmware installed from the box. I've set it up and the Nebula WEB interface suggest upgrading firmware, but the router doesnt upgrade nor through the WEB GUI, nor through Nebula interface. Through Nebula interface it says…
