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"Wrong password" on NWA50AX after FW upgrade
After my tree NWA50AX upgraded FW to V6.25(ABYW.10) tonight, almost all wifi equipment cant reach internet. When i trying to connect wifi (2,4 and 5GHZ) from phones (IOS and Android) and laptop´s (Windows) im getting the message "wrong password". I have search, readed and test from community - but i still dont have fix the…
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Cloud Authentication User Registration Problem (2FA)
If one add's a new user to the Cloud authentication and sends the information via E-Mail to the user, there is a link to login where the user can add 2FA and change it's password. But the login does not work. You press submit and nothing happens. When you press "forgot password?" and then you enter the captia and press…
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FWA510 -5GNR Problems with Telekom Germany
Hi, we bought an FW510 and are having problems with the 5G modem in the Telekom network. An LTE connection can be established, but 5G bands are not used. As soon as the N78 band is activated, there is even no connection at all. Tested multiple SIM cards. Everything works with a different brand of router. Like the issue…
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AP can't contact NCC
My AP NWA50AX which is only a few months old, purchased from Amazon has stopped being able to contact NCC, was working perfectly until I now I just get a blinking orange/green at 1s intervals. I've tried: Several new cables (both preterm & self term) Putting the AP in dmz bypassing pfsense fw Full reset with the reset…
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Question abou Nebula portal licenses
Hello I am new with Zyxel and I want to understand what do we get with the free Nebula portal license. I have setup my first zyxel AP and I have few more to configure, just want to understand what features will I get with the free licenses. Thanks Umar
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Delete User Admin
Hello!! I would like to delete my account, please start the deletion process. Rodrigo Ferronato rodrigo.ferronato@duoward.com
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NWA1123-AC PRO together with NWA1123-ACv2
Hi guys, I've had 2 NWA1123-ACv2 for a couple of years now and recently I added 2 NWA1123-AC PRO and linked them all together creating 4 AP's throughout the house (7000 sqft house) After the installation, I've had nothing but trouble. Below you will find a couple of examples: We get disconnections on most devices. I can be…
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Nr5103 Upgrade the firmware of fwa510.
Can Nr5103 upgrade the firmware of fwa510?
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[Release Note] Nebula Control Center - 17.30 software Release!
This discussion has been moved.
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Settings for 802.1p Priority in Nebula
Hello, Is there a way to configure the priority of the GS1920 ports in Nebula? greeting Marcus
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NWA50AX PRO & NWA50AX
Hello, Having issues with two NWA50AX & one NWA50AX PRO, recently this started where they continuously go off line and back online. This is causing devices to redirect to another AP online or disconnect completely of all three AP's go off lines. Tried reviewing all the config and community support but no resolution.
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[NEBULA] Change login account in Nebula
is there any way to change my login account? I want to use another account to login my site but dont want to reconfigure it.
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Router going off and on every 15 minutes
Hi. My router, ever since the software upgrade, keeps going off and on every 15 minutes or so. I've done a master reset twice now, and still does the same. Any ideas guys? Model NWA50AX FIRMWARE V6. 29(AByw. 1) I've checked all wires ect, so no idea.
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Appointment request 5:00 PM EST
Hello, Have Engineer with another vendor tentative scheduled to work with Zyxel Engineer at 5:00 PM EST today, January 8th, 2024 to work on issue with VPN disconnect. Recommended by Zyxel Engineer I worked with last Friday for 2 hours. Can you please accomodate and let me know the procedure? - Thank you.
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Client Lock/Unlock did not work
Max retries exceeded with url: /idp/3.1/file (Caused by NewConnectionError('urllib3.connection.HHTPConnection object at 0x7fa7606a28f0>. Failed to estabilish a new connection: [Errno -5] No address associated with hostname'))
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Does the free Base Pack have to be registered annually?
My NR5101 provides me with excellent broadband service, and I have no wish to have it interrupted due to any failure(s) on my part. A notification from Zyxel on 2024-01-02 requested that I renew it. It is assumed that this 'renewal' refers to the Pro Pack provided upon purchase of the Router for an extended trial. I do not…
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Nebula Control Center shows nothing on dashboard.
Hello. This is new deployment. Recently added. Everything shows on the phone app but its empty (spinning) using browser UI (tried diff browsers) . Please advise. Thank You.
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ZYXEL FWA510 wifi settings page not loading
I recently bought this router and upgraded the firmware to the latest version: "Nebula FWA510_1.17(ACGD.0)C0" I then continued to add the device to Nebula via your portal and could see the device but found it difficult to navigate the device from the portal. I then wanted to log back into the router locally via the local…
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I want mesh, but do not wish to pay…
Hi there. I have three NWA50AX access points to cover my home, as I am partly below ground in an old property, wireless is poor. The trial of the Nebula is about to expire and I can not find anything about just operating a mesh. Do I have to use Nebula (which has proven to be a good system), and is there a free solution,…
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HP OfficeJet Pro 9022e keeps losing connection to wireless network
We have a recently bought HP printer, an OfficeJet Pro 9022e connected on 2 NWA50AX AP's, these are individually connected to a GS1200-8HP switch. All devices have been configured correctly and there are no issues with clients like phones or laptops. An engineer of this forum also checked the settings. A connection with a…
