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Zyxel FWA510 fan making consistent noise
Hello, It has been 10 days now since I received this router. It was all good until last night when the router started making consistent noise. I believe it is a fan who is consistently running. It needs to restart to stop that noise. It is all quiet for a few hours after the restart and then there is a consistent hissing…
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NAP102 alternately green and ren in NCC
I have a NAP102 Access Point in Nebula Control Center that alternately shows green and red under “Connectivity”. However, the Access Point stays online all the time. I have other Access Points that do stay green all the time. The only difference is that this Access Point is behind a WDS Bridge with 2x ENS500-AC. How can I…
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HOTEL PMS with USG FLEX 700
ieur we use USG FLEX 700 in our hotel with the tickets hotspot, how to connect it to our hotel PMS for automatic creation and printing of tickets based on the customer's name as user name, their room number as password and finally their duration hotel stay as the validity period of the ticket? Sincerely
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PSA Integrations for MSP
Hoping we can get some PSA integrations for the MSPs in the group. It would be great to have client, site and hardware data along with licensing passed to a PSA so things are easier to manage - especially licensing renewals. Currently, we are using HaloPSA but also see a need to integrate with Connectwise Manage and…
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Support for handling routers that do not provide DHCP servers(Organization:NewLadyHill Sapa Resort))
hello. currently i can not get IP from router please help me to fix it. i tried to change lease time parameter. my device can get IP but after lease time that i set the device can not get IP anymore. please help me to fix the error. thanks team
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Issues Nebula?
I just found out i cannot login into nebula. As well with edge as Chrome. Fill in username and password, and then an circle, an after 15 seconds, i come back to username and password instead of OTP code
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NWA50AX filtering / blocking Multicast (mDNS) traffic?
My NWA50AX Access Point is filtering/blocking Multicast (mDNS) traffic! I have my NWA50AX connected via Ethernet to my broadband router in separate parts of the house, with both devices broadcasting the same SSID for a single home network throughout my house. When connected directly to my broadband router (either…
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No IP listed for a lot of clients
Hello everyone, I'm used to setup devices in DHCP inside my networks, a part from some important items that have reserved IPs. When I explore my Clients' list in Nebula I see a lot of NICs without an assigned IP: Anyway I'm sure, to give you an example, that the second to last in the list you see is the x.x.x.125 inside my…
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Firewall disconnected from SecuReporter
Hello everyone, I manage a Flex100 that suddenly disconnected from SecuReporter. It is strange because it is online: Its settings are OK: Anyway this is the welcome page on SecuReporter: Is it possible that this device, renamed from one site to another one with different configs but inside the same Organization,…
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SCR50AXE Local Firmware Update
Hi All I am trying to set up one of the above but it has been in storage for quite some time and will not show in Nebula. I have had this before and ZyXel provided a local URL to backdoor access the local firmware option. I don't suppose anyone know it? I have tried multiple combinations of https://192.168.168.1/firmware…
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HA configuration on Nebula for FlexH series
Hello everyone, I installed latest firmware for H series and I see this section on prem: is there any plan to have this config available on Nebula?
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Sign-In Entra ID Wifi
I'd like to activate SSO for sign in via Entra for an SSID, I have a NW210AX and I'd like to make sure it's compatible with it. But I haven't found any documentation that explicitly lists compatible wifi terminals.
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Speed Test on USG FLEX 200 via Nebula
Hi, I would like to know if it is possible to run an internet speed test on the USG FLEX 200 through Nebula. If not directly via the platform, is there a way to perform it using SSH or HTTPS access? So far, even when connecting directly to the firewall, we’ve only been able to run basic network diagnostics such as ping and…
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Security concerns after device highjacked.
I have two nwa50ax pro access points registered in Nebula. As I am away for a few days I left one powered off and the other online. Today I discovered that somehow the access point that was left on has been highjacked and configured with many open wifi networks allowing unrestricted access to my LAN (see attachment). How…
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NCC account
Hi, I created my account using Google authentication. Now I would like to use the same Google email but with a dedicated password, as I understand that signing in with Google may have some limitations. How should I proceed? Thanks!
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USGLITE60AX Route All Internet Traffic
Hello everyone, We’re planning to set up a site-to-site VPN between a USG LITE 60AX (branch) and a FLEX 200H (HQ), which has an active GOLD Security Pack license. Our goal is to route all internet-bound traffic from the USG LITE 60AX through the VPN tunnel, so that all traffic is inspected by the FLEX 200H (using its UTM…
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NCC topology anomaly
Good morning, why do some clients appear as directly connected to the switch ports in the network topology, instead of to the access point? Thank you.
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Why not make Nebula an API first platform?
Hi, It is quite silly that people need to request or beg for API functionality, similar to that already in the NCC portal. Make it simple, make it API first! When making a new feature for the NCC, make the API, then implement the feature in the UI. The API's people should be making request for is for those not underlying…
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Connection with a voucher code
Hello,At my middle school, I use vouchers to give students Wi-Fi access. Some students need Wi-Fi access all the time. I created an unlimited voucher for them with an end date of six months, but they tell me that every time they need to connect to the Wi-Fi, they have to enter the voucher code.Is there no way to save their…
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Wireless Clients shown wired
Hello, after restarting all devices, the display of wireless and wired clients fits. After a certain time, wireless clients are then displayed as wired. Just a restart of the accesspoints fixes the problem for a short time. Does anyone have a similar problem and can help me. My devices are USG lite 60 2 x GS1915 3 x…
