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[NEBULA] Captive Portal Functionality
I am trying to capture the email of users when they first connect to WiFi. My plan is once they connect, bring up a page with email form field, once they fill it out they hit submit then the next page captures that email and sends it to our MailChimp API, then redirects to our homepage. I have tried everything; the…
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downgraded organisations
I don't understand this. at 12-04-2025 we receive the message it will be downgraded in 15 days, and at 13-04-2025 i get the message it is downgraded. We want to use the API to get tickets for organisations which are in grace period yours dennis
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Nebula App - Impossible to login
Hello everyone, this morning is impossible to retrieve the OAuth login page via Nebula App so the users are locked out, a part from webpage via PC that is working properly.
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Flex H series 100HP and AP POE - multiple disconnections
Hello everyone, I have installed latest firmware but I still see multiple disconnections with an AP powered via POE with a new 100HP: They are too much regular, really strange behaviour. Any ideas about it?
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On Nebula, how do I block an application category with an exception?
Hello, Is there any way to block an application category like "media streaming" but allow Youtube? The only way I managed to do is blocking everything one by one but leaving the youtube part out.. is that the only way?!
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Nebula SecuReporter - missing devices' names
Hello everyone, I cannot see a lot of names inside my Organization & Device area of SecuReporter. As you can see I read only few of them: Is there a specific reason? How can I fix it?
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logging
Hi all, I notice when i open the logging of the nebula firewall (usg flex 200), i just see one kind of entry: Received IGMPv3 Join message on Group: and this one 900 times. Off course i can search for other entries. But i just want to see all entries. I don't care about the igmpv3 messages. In other way can i disable…
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Nebula bug on device configuration
Hello, after nebula CC update, we have some trouble here. In device configuration, after set a static or dhcp addres, the addres wont anyway shown in the list. And not only address, as you can see, is missing the radio info too on the right, and the power mode too. I tried all, reboot, set to static, set to dhcp, reboot…
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FWA510 reboots/crashes after enabling 464xlat
Hi, I have an issue with FWA 510. I already tried to reset to factory settings with no success of solving the problem. Right now I’m using 5G (NSA) via Telekom in Germany with the latest Firmware 1.17(ACGD.1)C0 on my FWA 510. I’m living close to a 5G cell tower with direct sight to it and great signal indoors: My iPhone…
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Fortigate UTM + XGS2230 Stack Nebula not work
I have a problem I have already reported it to support but while waiting for an answer maybe someone already knows the solution. Namely I have a set of UTM Fortigate + 2x XGS2230 switches connected in a stack. And I wanted to set LACP between UTM and the switch stack in ports 1/48 2/48. The switches are connected to…
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Wi-Fi access for 25 students for 1 hour
Hello, I work in a middle school, and I would like, for example, a class of 25 students to be able to connect to the Wi-Fi, but for a limited time of 1 or 2 hours. Currently, I'm using the Nebula NCC Free Pack. I was thinking of getting the Plus Pack license to access the vouchers, but apparently a voucher is only valid…
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Delete Account
I have read, that the account cannot be deleted by myself. Can you please delete my account and remove my address from any newsletter?
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Please Delete my Zyxel Account
Please delete my Zyxel Account and all associated personal Data. Thank you.
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Guest wireless able to access the main network
Hi, I am looking into a problem we are seeing at one of our sites, the users are telling me they can access the main servers while they are connected on to the guest wireless network. I have checked the settings in place and they look like they should be working correctly. I have attached some images of the settings in…
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VPN issue (Flex 700H / NSG50) after Nebula update
I don't know if it is related to Nebula update 18.30 (build 250325.0130) but i have a VPN site-to-site connection between a USG Flex 700H and a NSG50 that is no longer working. Flex 700H says connected. NSG50 has a status of disconnected. I can't ping remote sites.
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Nebula “Clients” section malfunction-bug
Good morning, Today I added two devices to my home network, I go into Nebula to change the name appropriately in the Menu -> Clients but when I click on them I am immediately bounced to the Dashboard. What is happening? Why if I click on any Client I am bounced to the Dashboard? Any clients in the list i click, it send me…
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Reboot USG Flex GUI Access Only
Hi Guys I have a Flex 200 that has lost communication with Nebula NCC, the appliance is up and running ok though. It is not possible for anyone to gain access to pull the plug for a power cycle. I can VPN on to the network ok and log in to GUI of the Flex but I do not see a reboot option anywhere in the options. Any ideas…
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When are the H Series going to be Full Nebula?
I grabbed a 200HP to test and I am really disappointed to see you have to use the remote configurator tool. I won't be willing to push these in to production until they are fully Nebula.
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Licence "Plus Pack"
Hello, at the moment we use the free version of Nebula at the college, but I would like the students to connect with a voucher received from me, will this be possible with the "plus pack" license? Thank for your interest
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Congested Channel
Hello, I decided to purchase another AP because I had high Channel utilization, but now that I have 2 AP's I'm still getting 96 - 98% Channel utilization, also all my wireless endpoint are only channel 1. Can anyone share some things I could try to bring that utilization down to maybe 50%. Thank You.
