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Switch_Trunk_mode
Switch : GS1920-24HP Lorsque nous configurons des ports du switch en mode "trunk", il arrive que cela ne fonctionne pas. Depuis la console Nebula le switch nous affiche que la configuration est a jour mais lorsque nous nous connectons en direct sur le switch via l'IP, on peut s'apercevoir que le port configuré précédemment…
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NWA50AX not upgrade and sync with all access point
NWA50AX not upgrade and sync with all access point, in ther zyxel site last firmware il 6.25, i try manual update but not work
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IKEv2 VPN using Windows 10+ native client?
Hello, Has anyone had success using the built-in Windows VPN client and an IKEv2 VPN on Nebula? I'm able to use the IPSec VPN without issue, but was hoping to "upgrade" to IKEv2.
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NWA50AX rebooting after firmware V6.29(ABYW.0)
Hi, I'm experiencing random reboots of my wireless AP NWA50AX managed through Nebula. I tried not relying on PoE (injected thanks to Zyxel PoE12-30W) and going with the included 12v transformer but the problem is still there. Reading in other threads (both here and on reddit) it looks like there might be an issue with the…
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NWA210AX slow performance
Dear Zyxel support, I adquired two of the APs listed above and since the purchase the wifi speeds have been somehow worrying. Internet connection: 1gbps / 100mbps AP closet: D8:EC:E5:7B:8A:48 AP living room: D8:EC:E5:7B:7F:48 Both the PC where I'm writing this post and the AP where my phone(iphone 13 pro max) is connected…
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Topology View with 100 devices
What happens if a site has a lot of devices, in example 100 devices (switches and wifi), how will this affect the Toplology view, in regard to the number of devices that will be presented in the view?Is it possible to zoom out and in, together with panning? I ask this question since I don't have 100 devices to be placed…
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MAC filtering NWA210AX
I'm trying to set up MAC filtering through the NCC for my AP. I do not have a managed switch. Is the capability still possible or will i need to get a managed switch?
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NWA50AX
Since a couple of days I am unable to reset the schedule. Currently blocked on weekdays only. How can I reset to « unscheduled » as I want to have my network working on weekends too!
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Query on SD-WAN
Hi, My questions are: * Is Zyxel SD-WAN solution equivalent to solutions offered by other SD-WAN providers like, Versa, Fortinet etc. * I have noticed that Zyxel devices like Firewall do not support routing, especially when deployed in an large enterprise setup of multiple MPLS nodes/branches. Why is it so? any roadmap of…
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Non-Nebula VPN Peers two IP Ranges
Hello together, i'am step by step will change from local webinterface configuration to Nebula configuration. (usgflex200) This time i test the relevant functions for our network and have a problem with the VPN configuration. Site A - With local webinterface configurationPublic IP: 85.55.66.77must connect via VPN to…
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Purchased licenses assigned but no section activated
I there I have the licenses assigned to all my devices but I can't open the pro section like vouchers etc, pls urgent activated Invite Zyxel support as administrator thanks Ivan
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WAX620D-6E-EU0101F - Smartmesh
Hi, Will smartmesh utilize the 6GHz band as backhaul on the new access points?
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Old NSC100 alredy registered
Hi, I bought a stock with some old USG firewalls and I found also one NSC100 but I can't use it since the Nebula portal says "Device is already registered by another user". So is there a way to delete the old registration? Thank you Andrea
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How do I configure the channel on a NWA50AX
I am using the Nebula app. The device is listed and says the NCC licence is OK, though under licence plan it says it is unlicensed. There is no option to configure the device on the device page. The automatic channel selection is very poor - same channel as every other 5GHz device in the street.
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Turn off 5 GHz
I'd like to turn off the 5 GHz band and only use 2,4 GHz. How?
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d.nebula.zyxel.com DNS resolve shows different results then it tries to connect
Hello Community, My AP tries every minute to reach one of the two AWS Servers that are not listed in d.nebula.zyxel.com and is blocked. i followed the connectivity settings on your KB: Knowledge Base | Zyxel. TCP Port 6667 and 4335 fpr d.nebula.zyxel.com are allowed on the Firewall. Do i need to allow 443? Its noted that…
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NWA1123-AC-PRO Blocks certain traffic & update issues
Hi, Our AP seems to block certain traffic. For example, we have an Amazon Music subscription for our premises and everything else in terms of online traffic seems to work fine however, Amazon Music traffic is blocked. I can't see any settings in Nebula that I can change to remedy the issue. I've also tried to update the AP…
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Device Online status Medium Device disconnected for more than 15 minutes
Receiving this alert from two different clients and locations. The sites and fully up and working like normal. This is coming in as a security alert? Is the device not talking to SecuReporter?
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support phone number from Finland
so what is today your phone support number from Finland
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My nebula MSP alerts are not working.
It seems that my alerts in the MSP portal are not working in nebula. It doesn't seem to reconize my e-mail adres as valid
