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Error of transfer VPN50 onwer
I can't transfer my VPN50 to another account according to the instructions. In the new account, it gives the error that the device is already linked. Is there any other way to remove the device?
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Change Ownership of a ATP100W
Hi, i will change the ownership of a ATP100W including the working licenses. I will stop the service for the companie where the device is working. The companie has a nebula.-/zyxelaccount. The device is working on premise and not connected to nebula. I can not find the option in "myzyxel". TY Torsten
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Zyxel USG Flex 100HP Site2Site
Good day, i do have a main network 192.168.99.x (Site A) which is connected via route based vpn IKEv2 to a remote network 192.168.100.x (Site B). The VPN connection is being established without any problems. After that i have tried to ping from both sites to the other and it works without any problems. But the SMB…
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Please delete my account and everything tied to this email.
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Very horrible service, nightmare in fact
I have had a issue for weeks and have tried set up a teamviewer session several times and the support agent never shows up or reponses to my emails. This is extremely dissappointing.. how can I raise a complaint?
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Service License Key
Hi I bought a Zyxel ATP LIC-Gold renewal for my Zywall, but I can't connect it with my Device (ATP200). Can you help me ? Regards
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how do i activate a newly purchased license?
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If I would move a network from NCX 5500 to Nebula what would be the costs?
Hello, I am managing a hotel network of 150 AP's, Flex 700, NCX 5500 and 8 switches, from 8 ports to 48 ports (all managable). As support for controlling AP's from the router is not supported any more(that is a mistake!) one must use Nebula to control AP's within a network. My question is what are the costs involved moving…
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Deactivate old ZyWall IPSec VPN license
Hi, i've reinstalled windows on a computer that had ZyWall IPSec VPN installed, and while trying to reconfigure the VPN i can't use my license key as it's still active on the previous installation. How can I get the previous installation deactivated to release the license?
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zyxel nxc2500 controller
Hello I have a nxc2500 device licence but I can't activate it .
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Claim a device
Hello, previous IT manager has gone with no contact possibility. How to remove a registred device on his account to get it on my account ? I have SN/MAC etc… I urgently need licence to get this stuff fully fonctionnal. Thank you
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nebula trial license blocks activation of purchased gold license.
How to remove the trial license? I have tried all possible from my site. Nothing works. I have read a discussion here it needs to be cancelled-removed from Zyxel.
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Informazioni su licenza ed utilizzo
Salve. Siamo una scuola che utilizza il sistema ZYXEL NEBULA. Abbiamo esigenza di bloccare l'accesso al nostro WiFi attraverso autenticazione con login e con mac address per i dispositivi della scuola. Abbiamo già l'infrastruttura e due anni fa avevamo anche un abbonamento. vorremo tornare ad utilizzare questa funzione ma…
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Can not download AP Configorator
I Fill in The Form but NO download! It says go to Homepage! What is wrong?
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Licence invalid
Hello, I have a customer who uses the VPN Zywall IPSEC VPN CLIENT I bought a SECUEXTENDER-773Y01F licence from Senetic but the licence is not valid when I try to enter it in the application. What can I do? Cheers
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Connection problems with zyxel vpn 100
When I'm connecting throught l2tp on macos over local ADSL using same subnet of VPN I'm not able to connect to servers in vpn (ping timout). The "Send all traffic over VPN" flag is set
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Can SSL VPN Mac OS X client be activated after EOL?
Since the SSL VPN client for Mac OS X has reached EOL and new licenses cannot be purchased anymore, my question is: can existing unused licenses (that have been already bought) be activated on newly installed clients?
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I have a pro license in queue, how to active this license
The trial license seems to be expired
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SECUEXTENDER-ZZ1Y05F
we need to purchase 2 x SECUEXTENDER-ZZ1Y05F
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I have a Nebula Pro Pack license but NCC says This organization is using the Base Pack...
Hi, we have a license for the Nebula Pro Pack, but NCC is working as if I don't have it. I need to open a support case because my VPN isn't working, but it's not possible without the pro pack license. Someone can help?
