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Update for Multy App Android Version :Fix unreachable to server issue.
Dear Multy App Users, We wanted to inform you about an issue that has been affecting users of the Android version of the Multy App. Some users have reported difficulty connecting to the server, and we understand the inconvenience this has caused. Our team has been actively working on resolving this issue, and we are…
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No Internet on Multy M1 satellites
I am a fresh user of Multy M1 3-pack system. After sucessfull installation on of the Mesh satellites doesn't provide Interent connection. Could it be a hardware problem?
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Extend mesh network with different products
hello I have a wireless mesh network with 3 nwa50ax. But I have just a simple question: can I extend this network adding a wsm20? Can it connect and extend the mesh without problem? Can I manage it from nebula as I manage the other access point?
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hola tenco un M1 pero no me proporciona WIFI solamente internet cableado cual sera el motivo gracias
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Multy M1 wifi6 internet speed
I recently installed a 3-pack Multy M1 in our house. As i used a single router before (also wifi6), my internet speed on WIFI was around 800Mbps (up and down). My fiber speed is 1Gbit. After installing Multy M1 the maximum speed is 450Mbps (down and up). As this divice is also a 801.11AX it should be able to reach more…
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Multy M1 - new firmware V1.00(ABZF7)C0
Hi Zyxel support, I have 3 M1(WSM20) installed and found that my latest firmware version is V1.00(ABZF)C0 that still have technical issues (mentioned in this community). I think they were automatically upgraded by system. Currently, some M1cannot check the status by Diagnose feature in Multy app.. Any suggestion to…
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New firmware for Multy M1
Hello Maybe somebody could know when the newest firmware would be available? We can find this document, so maybe you know the release date for public? Thanks!
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Unable to update firmware on WSM20
I have logged into myzyxel cloud account and I can't update the firmware to V1.00(ABZF.6)C0. An error occurs and every time I try to update the firmware it fails.
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Multy M1 Problem after firmware update
I have 3 Multy M1 in my house and after the last firmware update they became completely useless! About a month ago, i installed firmware version V1.00(ABZF.7)C0 and after that every few minutes most of my devices are disconnected from wifi… Is there any way to install the previous firmware or a newer version in order to…
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How do you contact the RMA team?
My Zyxel Multy M1 WSM20 router is unable to upgrade its firmware online. When it tries to do so an error occurs and it remains on the original firmware - V1.00(ABZF.4)C0.bin.
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Multy M1 wifi signal not vissible all the time
i have the main m1 connect led to the isp router with cable and my m1 is on bridge mode. If i use diagmose tool, the speed is okey with 900mb/s. I have the main on floor 0, satellite 1 is floor 2 and satellite 2 is floor 2. The both satellites are connected with cable to the m1 main. how is it possible that the wifi signal…
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Multi mesh system with multiple dropouts since changing ISP
I had a multi system (2 multi x and 2 mini multis) creating the network from my Virgin Router. Since changing to Zen internet (a BT system with a fritz box) I am struggling to keep connections. My computer and phone are ok, but slow and glitchy but the printer, solar and EV charger have not connectected since and the TV…
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Zyxel Multy M1 - network topology for ethernet backhaul
I have bought a Zyxel Multy M1 3-pack of which I would like to connect 2 stations with ethernet backhaul and the other wireless (no ethernet connection available in that room). However, after installing the system in bridge mode, it was very unstable. Roaming didn't work well and it quite often happened that the wireless…
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Problems with Multy M1 connections
Hello over the last few days (starting Saturday 1st June I think) my Multy m1 system has started to have repeated connection issues. I have 5 satellites and all continue to connect and disconnect on a 3-4 minute basis. I have tried a fixed IP but that didn’t help. Has the latest update introduced this problem? Does anyone…
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Multy m1 Internet speed fluctuation
I am using it as a wireless mesh and the first device has a wired connection, but the speed drops on its own, and the same is true for other devices. Signal strengths between -65dbm and -70dbm There are no signal interrupters, but the speed still drops This normal Speed my internet 100/50 mgbit Last Device loses too much…
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Multy M1
Hello all, my Satelite always disconnects. And randomly no internet connection. I already have tried to reset all satellites and Master, logged out of the account and reinstalled the app on the iPhone and set up all master and satellite new but with no success.
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Multy M1 won`t connect to ISP without connecting ISP`s router first
I've had the Multy m1 x3 set for a while and have always had the same issue, let me explain. I moved over to swish fibre around 8 months ago and they installed the ONT (ADTRAN 622v) modem and i was given a plume superpod. This has terrible wifi and is even worse through the switch/powerline adaptors so i purchased the…
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Multy M1 won`t connect to ISP without connecting ISP`s router first
I've had the Multy m1 x3 set for a while and have always had the same issue, let me explain. I moved over to swish fibre around 8 months ago and they installed the ONT (ADTRAN 622v) modem and i was given a plume superpod. This has terrible wifi and is even worse through the switch/powerline adaptors so i purchased the…
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Server problems, firmware update?
A few days ago, a firmware update was offered to me (two WSQ60 and one WSQ20). At that time, I wasn't able to proceed right away. Now that I have some more time available, my Multy app isn't able to connect to the server; for a quick moment, my devices are showing, but then they disappear and there's an error message about…
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Multy M1- Wifi Keeps Showing no Internet, devices disconnecting
Hi, I've got a 3 unit setup. Primary and 2 Satellite nodes. Backhaul to the Satellites nodes is via 1Gig ethernet. I am connecting to the WAN/LAN port on all devices. Primary is setup in bridge mode to an openwrt router. I'm getting regular WIFI disconnects on my devices. I have a Google Home device on my desk and it keeps…
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Multy X goes "offline"
I have a network of 4 X Multy X (one at each corner of my house about 50 feet apart. The primary Multy is in my study. The Lounge unit regularly, but at random intervals, goes offline (a message on the Multy App states "Offline, please check the power connection). I have to switch off and then back on and wait about 10…
