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Settings Error when installing Multy X
Hi, I bought a Multy x AC3000 mesh system with 3 nodes, WSQ50. Been trying to install it several times, with all 3 different routers as main, resetting several times, but the installation always “fails” in the end with the error message “settings error” (see attachement). However the wifi works afterwards, but as the…
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Problem initial setting Multy X
I have a problem with setting up the Multy X. I use Samsung s22 Ultra with the Multy app version 2.6.3.240201. The setup of the master only works until saving, node is set up and WLAN is created. In the screenshot you can see the last picture, it stays like this for about 2 minutes and then an error message appears. I have…
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Problem with Multy app
Hi. I have problems with my Multy X mesh system. On my iPhone multy app I can’t see my multy network. Tried to reset Multy X, but keep stuck on the adding second Multy or if I choose to finish with one, then on app showing that my primary multy is disconnected. On multy itself is solid white light and WiFi and lan is…
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Wifi connection drop out
My windows Laptop loose the Wifi connection to my Multy AP every 5-10 minutes. Can ofcourse set autoconnection - but my VPN drops out every time also. Why this los og connection th AP (strong signal) ? Why no info in Log file of Multy ? thanks
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Reset Problem
Hello, I have a 3-unit Multy U WSR-30 mesh system. Approximately every 10-15 days, all connections drop, the SSID name and password reset, and the system switches from bridge mode to NAT mode. It's very frustrating to have to reconfigure everything, and it takes a lot of time. What could be the reason for this?
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WiFi print request to a LAN Printer
Hi Zyxle I installed 3x Multy X A. I did connected a printer to the LAN (Fritz Box) Printing from the Laptop via LAN do work BUT printing via the WLAN (AirPrint) do not work. please what can be the reason that the print cant get started? B. in case I connect the printer direct in to Ethernet port on the the Multy X - I…
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Multy M1 losing internet connection on random devices
I had my 3 M1s running for months without problems until they got updated to V1.00(ABZF7)C0. Then I started having problems like being connected to wifi without internet or slowdowns and more. So I searched this forum and found out that I should downgrade to Multy M1 - new firmware V1.00(ABZF6)C0 , which I did. It worked…
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Device not showing
Hi, I have connected a new computer via network cable directly to mu multy. It works ok - gets an Ip 10.0.0.147 - but this does not show in the list of connected devices. Not when I connect directly to the Multy via browser - or via the Apple App. I dont like having devices connected that does not show up in my client…
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Setting up my Network
I have four Zyxel Multy devices which I am trying to create a network around the house. I have followed all the instructions / videos but I am still getting issues. I have enabled the 'Daisy Chain' option hoping that all the devices will find their own path back to the master router. However, I am getting placement errors…
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My three Multy M1 always blinking green
My 3 Multy M1 work fine, but they don't stop blinking green. I have no other issues. They are in NAT mode. What could be wrong with my setup?
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Zyxel M1 Multy Satellite turns to red and you have to reset - why?
Hi, i have 1 primary multy and 1 satellite. It works fine with between 100-200 Mbit, but after x time it turns to red and i have to reset it. I didnt change anything in network and there wasnt any restarts or power outage. So simple it should be working but cant do this simple thing. Can u please help why is turning to red…
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No Internet on Multy M1 satellites
I am a fresh user of Multy M1 3-pack system. After sucessfull installation on of the Mesh satellites doesn't provide Interent connection. Could it be a hardware problem?
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Extend mesh network with different products
hello I have a wireless mesh network with 3 nwa50ax. But I have just a simple question: can I extend this network adding a wsm20? Can it connect and extend the mesh without problem? Can I manage it from nebula as I manage the other access point?
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hola tenco un M1 pero no me proporciona WIFI solamente internet cableado cual sera el motivo gracias
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Multy M1 wifi6 internet speed
I recently installed a 3-pack Multy M1 in our house. As i used a single router before (also wifi6), my internet speed on WIFI was around 800Mbps (up and down). My fiber speed is 1Gbit. After installing Multy M1 the maximum speed is 450Mbps (down and up). As this divice is also a 801.11AX it should be able to reach more…
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Multy M1 - new firmware V1.00(ABZF7)C0
Hi Zyxel support, I have 3 M1(WSM20) installed and found that my latest firmware version is V1.00(ABZF)C0 that still have technical issues (mentioned in this community). I think they were automatically upgraded by system. Currently, some M1cannot check the status by Diagnose feature in Multy app.. Any suggestion to…
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New firmware for Multy M1
Hello Maybe somebody could know when the newest firmware would be available? We can find this document, so maybe you know the release date for public? Thanks!
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Unable to update firmware on WSM20
I have logged into myzyxel cloud account and I can't update the firmware to V1.00(ABZF.6)C0. An error occurs and every time I try to update the firmware it fails.
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Multy M1 Problem after firmware update
I have 3 Multy M1 in my house and after the last firmware update they became completely useless! About a month ago, i installed firmware version V1.00(ABZF.7)C0 and after that every few minutes most of my devices are disconnected from wifi… Is there any way to install the previous firmware or a newer version in order to…
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How do you contact the RMA team?
My Zyxel Multy M1 WSM20 router is unable to upgrade its firmware online. When it tries to do so an error occurs and it remains on the original firmware - V1.00(ABZF.4)C0.bin.
