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How does mesh work?
I have installed mesh as Multy X + Multy mini. When I move with my laptop from the one access point to another, I see freezes when I’m on the call. Should mesh behave like this?
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Firmware update doesn’t work
If there is no update option and the firmware is old, how to do on Multy X?
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Multy U 2 sites / bridges in one LAN?
Hi, I have a home network with cable connection to 2 floors. I would like to configure 2 multy u access points both as bridges, so they would work as access points sharing same SSID. I seem to be only able to add the second AP as satelite under the primary, which means connecting through primary via WLAN backhaul. I tried…
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Disable 5ghz on multy U
Hi, Is it possible to do radio management on a multy wifi system? I have 3 x WSR30 Multy U access points and they are great, but i would like to disable the 5ghz radio on some of them. I think this is pretty basic feature and most competing mesh systems allows this level of management, so was quite surprised not to find it…
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MyZxyel account setup required in order to ask a simple question?
I’m not a business customer. It’s crazy that Zyxel or any company asks for your address, phone, email silliness in order to join an online community to ask a question. Hopefully, it’ll be as easy to remove my user information after my issue is resolved.
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Offline multy won't delete from app
How can I force a multy that is 'offline please check the power connection' to be deleted from the app - when I try to delete it just says 'Delete Multy "null"?' when I press delete and confirm it just resets the app and says connecting to my home and then continues to show the blank multy. Ive been trying to add a new…
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Diffenent LAN IP on my third Multy X
Hi, I have had connected 3 Multy X together for 3 or 4 years now, without big issues. Now they are starting to annoy me.. The main Multy gets it regular IP, 192.168.212.1, the second one first got IP in 192.168.38.x range, the third one aswell. I then reset all the Multys, with same result. I then switched places between…
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I have 3 Multy U (WSR30) connected using wi-fi backhaul and are having problems using the LAN port!
I'm unable to connect a device/PC to one of the Multy Extenders (i.e. not the root) using the LAN port, any idea on what the problem could be?
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Multi App not communicating with Multi X units after IOS15 up grade.
I can't get my Multi X units to communicate to the Multi App. My iPhone 8 updated to IOS15 on Tuesday night and since then have not been able to connect to the Multi X units. All the app gives me is the Home Screen and "Connecting" at the top but nothing happens. I would like advice on what to do.
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What to do when Multy U (WSR30) fails to upgrade firmware?
When the Multy app prompts a message to tell you that Multy U (WSR30) fails to upgrade firmware, the possible reason is that Internet was disconnected during firmware upgrading. Please check Internet connection first. If Internet connection is alive, please reset and reinstall Multy U (WSR30).
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I cannot get the Multi X App to connect to the Multi X network.
Hi, In November this year I purchased FTTH with BT. At the time I re-connected the 2 Multi X units that had been working fine for the previous year to the new 900Mb/s network. All has worked fine until yesterday when the secondary unit based in our garden studio dropped out. I have found it impossible to re-connect to the…
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So now what?
Hi. I do not know what to do from here. I cannot enter the main menu from the app. So i really cannot use the Multy U.
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New firmware to fix the IOS app access issue
Glad I checked the forum before and not blindly press the button to update the Multy X firmware. I feel sorry for all those who have IOS 15 and have this issue since December. It could have easily been me. Now, it’s been 2 months and no news. a.) Why don’t you retract a bad release so that when people open the app, they do…
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Comparison between Multy X and the new Multy M1
Hi Consider to buy the new M1 but do not know if this is model are better than my currently owned Multy X? Anders
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My Zyxel providers disconnect once every third day. Help!
Hey I got some issues with my Zyxel U. In general i love it because it provide excellent internet all over my appartment. But lately it's begun to have some trouble, approx every third day it turns "red/disconnected" - And i have to setup the whole system again. So my question is, does anyone know the issue, or can help me…
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How long does initial firmware upgrade take (initial install, last step - I think).
New Multy user. Initial install successful except for last step where Multy App announced a firmware upgrade required. It's been spinning my phone for 35 min. Is this usual? I'm using an iPhone 5se, iOS 14.8.1, wifi enabled and connected, phone signal 1-2 bars.
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Recover primary?
The app can’t connect to the Multy saying recover primary. How do I do that?
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The app wont connect to network
Hi After reset and starting all over again my Multy U app stays in the mode “connecting to network”. The unit does create a network, but the app on my iphone does not connect. Then i can not add other Multys. I tried different IOS and iphones. Same result. They are wsr30. Please help.
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Can't get Mutly U wifi work again
I've had Multy U with 3 units for a year. It was working perfectly. Then I changed my phone to Pixel 4a and the Multy U app was not connected to the system. Old phone does not work at all anymore. I decided to try resetting and re-setupping everything. I've took all units off. Now I just can't get the setup working at all.…
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change channel on multy x
how do i change output channel on multy x? Thanks #MultyX_Feb_2020
