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[Release Note] Nebula Control Center - 18.30 software Release!
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[What's New] Find out what's new in Nebula 2024
Discover the latest in networking advancements! In this video, we will showcase Nebula’s 2024 highlights, featuring cutting-edge enhancements, game-changing features, and an introduction to the newest members of the Nebula family.
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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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[Campaign] Adventure 1 is OPEN NOW!
Dive into the New Adventure Calling all Zyxel detectives and case explorers! The treasure map is drawn, and Adventure 1: Uncover the Switch Case is now open for exploration! Are you ready to dive deep into the mystery of networking errors on the Switch and find hidden clues that lead to amazing rewards? Team up with fellow…
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Nebula switch stable firmware version update
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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API Eventlog messages
So next question. We are busy to make an API connection with our ticketing system. The question i received was: for which messages do you want to get a ticket. So we allready has some messages. But offcourse, we don't know every message which can be generated in Nebula. Maybe there are more messages which are interesting,…
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NAP102 alternately green and ren in NCC
I have a NAP102 Access Point in Nebula Control Center that alternately shows green and red under “Connectivity”. However, the Access Point stays online all the time. I have other Access Points that do stay green all the time. The only difference is that this Access Point is behind a WDS Bridge with 2x ENS500-AC. How can I…
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Clients connect to mesh AP without internet access
I have this kind of setup: There is a multi mode fiber coming to my property. It connects to a router. From the router it connects to a switch, and from the switch it connects to four separate buildings. In each building there is a media converter, and from the converter it continues through Ethernet to access points, one…
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Content filtering
today, next step in securing our network. Content Filtering. This morning i was testing it, and it seems to work, but the results is different from time to time. sometimes i get this: the next time i get this: or this… or even this: sometimes, just with an refresh of the page i get a different page. Of course i always want…
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HOTEL PMS with USG FLEX 700
ieur we use USG FLEX 700 in our hotel with the tickets hotspot, how to connect it to our hotel PMS for automatic creation and printing of tickets based on the customer's name as user name, their room number as password and finally their duration hotel stay as the validity period of the ticket? Sincerely
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NiB NWA1000 gives "Cannot Find Device" on Nebula mobile enrollment.
Picked up one for cheap, can't seem to get it enrolled or access it. It shows up on my network, but refuses connections to the web ui. Attempting to use nebula mobile to scan the QR codes gives the "Cannot Find Device" error, as does attempting to enroll it via the normal nebula control panel.
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LAN/wired clients IP not shown in Nebula client lists, while wifi clients IP adress shown in column
DHCP is working fine. IP adresses assigned to all clients for LAN and Wifi AP connection are good. Web GUIs are accessible and ping is working. However Nebula app and NCC do not show the assigned IP adress in the client list column. (Site-wide/clients) All LAN/wired clients are connected through switch zyxel GS-1920-8HP do…
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Change WiFi Password Automatically
Hello, is there a way to set password to change automatically on a Zyxel NWA55AXE & NWA50AX
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Can I activate MLO in NWA130BE
Hi, Is it possible to activate MLO in NWA130BE, without using cloud solution but on the web GUI?
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Adding cloud-based cameras in Nebula.
Hello Friends out there. Greetings from Sweden. I am a new private user of Nebula and impressed so far but I have a problem adding my D-link cloud based surveillance cameras into my network. I cannot reach my SSID from within the D-link installation software. I.e once my iOS is connected to the camera's network it fails to…
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impossible to update the firmware module on my device.
i'd like to update the firmware module, but.. it's impossible on my device. and it stopped working after an upgrade of the firmware.
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How can I reset all settings in Nebula ?
I would like to start from scratch, and setup all network settings over again. How can I do that In a easy way without having to delete all my devices and setup a new site or organization ?
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Can you join an ATP to Nebula and not lose it's configuration?
I have an existing ATP 800 that is currently in Monitor Only mode in Nebula. I would like to switch it to Cloud mode, but I get a warning that it will back up the config and then erase everything other than the WAN configuration. If that is the case, can I save the startup-config and then apply it once the ATP is in Nebula?
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Invalid ZIP code
I am trying to get a license for one of our device but I am unable to make the purchase as the marketplace keeps saying I have entered in an invalid zip code? Please can you help with this.
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USG Flex 50 nebula , needs rebooting every day, loosing internet connection
We replaced our usg 20 cause internet stopped working every day roughly at the same time, we installed a nebula flex 50 but we still have the same problem
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FWA505 needs rebooting
I lose internet connection on this daily. The router worked fine for about a month but now it needs rebooting daily. I have tried using ISP bands on Network Settings/Broadband/Cellular Bands but this does not help.
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SCR50AXE - not working app management and filtering
Hello everyone, I saw NO apps in the dashboard area: While I have selected everything: and: I'm sure that onsite the office is working, so I think that it is a bug: Please let me know what to do, to give back filtering benefits to this site.
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I cannot connect with Nebula app
Hi everyone, I started today with trying to connect my ZYXEL SCR 50AXE with the Nebula app. After completing the first two steps and waiting for the green blinking light to stop blinking and become solid I tried to go to the next step. My phone gives me a pop up and asks if I want to join a WiFi (the one thats linked to my…
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Nebula FWA505 and a series of issues - connection and Smart Life App
dear all, hope this forum can help me. I recently installed a Nebula FWA505 with mobile broadband in my house. Since the beginning I have the below issues: Continuous lost of connection - the router seems to be online and working (blue lights for internet and wifi) but in reality the connection is not working. I am not…
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Why was I downgraded
Our organisation has just been downgraded to base pack because we did not license 1 of our devices that we are testing. We did not remove it after testing and now I can not contact support because we have been downgraded. Why is it that we are downgraded for 1 unlicensed device when we have 6 other licensed devices on a…
