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[Release Note] Nebula Control Center - 19.00 software Release!
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[Release Note] Nebula Control Center - 18.30 software Release!
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[What's New] Find out what's new in Nebula 2024
Discover the latest in networking advancements! In this video, we will showcase Nebula’s 2024 highlights, featuring cutting-edge enhancements, game-changing features, and an introduction to the newest members of the Nebula family.
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[Campaign] Adventure 2 is OPEN NOW!
The Great WiFi Expedition Greetings, case explorers! Following the excitement of our Switch adventure, we’re thrilled to announce Adventure 2: Uncover the WiFi Network Case is now open on your treasure map! Are you prepared to track down the elusive signals, unveil the secrets, and solve the mystery of networking errors…
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[Campaign] Adventure 1 is OPEN NOW!
Dive into the New Adventure Calling all Zyxel detectives and case explorers! The treasure map is drawn, and Adventure 1: Uncover the Switch Case is now open for exploration! Are you ready to dive deep into the mystery of networking errors on the Switch and find hidden clues that lead to amazing rewards? Team up with fellow…
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Nebula switch stable firmware version update
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[Hotfix] Throughput Issue Identified with Specific Network Cards on NWA50AX,NWA55AXE,NWA90AX
Hotfix For: We have recently been made aware of a throughput issue affecting our AP product. This issue specifically impacts the data reception (receive direction) performance and has been reported when using the following network cards: Intel BE200 Intel AX210 Intel 211 Intel AX 201/411 MTK MT7992 It's important to note…
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[NEW FREE FEATURE] NEBULA AI bot is available now!
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[ATP/FLEX] Full guide to set up Palworld Dedicated Server with Remote Access VPN on USG FLEX
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[Nebula Demo] Watch a video on NCC demo site walkthrough
Zyxel Nebula offers a place where you can experience
and explore what it is like to use Nebula cloud networking to deploy and manage
your networks without additional cost. Nebula demo site gives you a chance to
experience all its features, and this video will walk you through them. Watch a
video on Nebula Control Center…
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[NEBULA] Read Me First!! Beginner's Guide and Helpful Links! (Keep updating~)
Hi All Nebulers~ Before you navigate our Nebula CC and Zyxel Community, we collect the following quick links for you. What is Nebula? [NEBULA] How does Nebula devices communicate with Nebula Control Center ? [NEBULA] What model supports Nebula CC currently? Nebula CC * [NEBULA] How to register a Nebula CC account? *…
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[NEBULA] What model supports Nebula CC currently?
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Nebula app guest access
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blocked by key handshake fail - Iphone 16 - IOS
Hello, I've had three Wi-Fi access points for several years, but since upgrading to iPhone 16 (iOS), the Wi-Fi disconnects very regularly for no reason. I have the following logs: I tried the following procedure without success, do you have any other solutions? Sincerely Venom
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USGLITE60AX Route All Internet Traffic
Hello everyone, We’re planning to set up a site-to-site VPN between a USG LITE 60AX (branch) and a FLEX 200H (HQ), which has an active GOLD Security Pack license. Our goal is to route all internet-bound traffic from the USG LITE 60AX through the VPN tunnel, so that all traffic is inspected by the FLEX 200H (using its UTM…
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Restrict Remote VPN to a specific AD Group with NCC
Hi, I try to restrict Remote VPN to a specific AD group but I can't do it. Here is screenshots of my configuration : Do I've made a mistake ? Thks
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Wireless Clients shown wired
Hello, after restarting all devices, the display of wireless and wired clients fits. After a certain time, wireless clients are then displayed as wired. Just a restart of the accesspoints fixes the problem for a short time. Does anyone have a similar problem and can help me. My devices are USG lite 60 2 x GS1915 3 x…
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Organization-Wide Nebula Report Request
Hello, Is there a way to generate a report similar to the "Summary Report" in Nebula, but covering all sites at once—providing a comprehensive view across the entire organization instead of focusing on a single site?
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No IP listed for a lot of clients
Hello everyone, I'm used to setup devices in DHCP inside my networks, a part from some important items that have reserved IPs. When I explore my Clients' list in Nebula I see a lot of NICs without an assigned IP: Anyway I'm sure, to give you an example, that the second to last in the list you see is the x.x.x.125 inside my…
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How do I delete my zyxel account
Hello, I would like to delete my Zyxel Nebula Account but I cant find any option to delete it. Please delete all my accounts connected to my mail address. MyZyxel, Nebula, etc. Thank you! best regards
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NWA50AX filtering / blocking Multicast (mDNS) traffic?
My NWA50AX Access Point is filtering/blocking Multicast (mDNS) traffic! I have my NWA50AX connected via Ethernet to my broadband router in separate parts of the house, with both devices broadcasting the same SSID for a single home network throughout my house. When connected directly to my broadband router (either…
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HOTEL PMS with USG FLEX 700
ieur we use USG FLEX 700 in our hotel with the tickets hotspot, how to connect it to our hotel PMS for automatic creation and printing of tickets based on the customer's name as user name, their room number as password and finally their duration hotel stay as the validity period of the ticket? Sincerely
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Zyxel FWA510 fan making consistent noise
Hello, It has been 10 days now since I received this router. It was all good until last night when the router started making consistent noise. I believe it is a fan who is consistently running. It needs to restart to stop that noise. It is all quiet for a few hours after the restart and then there is a consistent hissing…
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noisy zyxel nebula fwa510
Why is zyxel nebula fwa510 noisy? it makes sort of a fan noise, i have to turn it off at night for sleeping…
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Zyxel WAP NWA220AX-6E blinking green
WAP is registered on NCC, showing green in nebula, gets IP address. However it is blinking breen and according to your guide it say its not registered to NCC which it is. Any help would be appreciated. Thanks
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NWA130BE and IPv6
Since firmware V7.10(ACIL.2), IPv6 no longer works on the NWA130BE APs via WLAN. The client does not receive IPv6 via DHCP. Switches are XMG1915-10EP, IPv6 works via LAN and not via WLAN What can I do? Why is it like this?
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FlexH series with 1.32 - No edit option for Addresses and Group
Hello everyone, I went on Addresses and Group pages on Nebula and I cannot edit data: As you can see when I am on prem I can edit both Addresses: and Groups:
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FlexH series with 1.32 - No copy option for Security Policies
Hello everyone, I tried the update to 1.32 for both 200H and 100H type of products. I went to: And I see here that there are rules synced from the firewall (configured on premise). As said it is not possible to modify their names (neither on premise): As you can see the names are grey both for default rules and for custom…
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End Of Life
I have some questions about devices and End Of Life cycle. Is there a way to find out WHEN an device will be End Of Life. For example i understand that the USF Flex 200 will be end of life in 2030. Where can i get this information? So i would like to know When will the USG Flex H series be End Of Life? Or unknow yet? The…
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Strange widget values: "Access points by usage" VS. "Access point clients by usage"
Hello everyone, I have a site with a security router + 2 APs. If I look at these two widgets I see huge difference in value: Both of them are summarizing last 24h but on the left you see only 7 MB of usage. Does "access point by usage" include also traffic spent via security router?
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Latest to Stable Firmware Window
When new Firmware is released and it goes into the "Latest" category, what is the rough timeframe whereby it then goes into "Stable" category? Does this vary between device types? I'd assume the turnaround is something like 14 days, as thats the recommend timeframe in which to patch applications or Operating Systems for…
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Threat report on Security Routers: how to identify a threat by their category
Hello everyone, as you can see here: I have a pair of threats highlighted on a site where I installed a security router. Those events are linked to a server, so no email client there. I see that one of those events are highlighted as "Stop mail fraud & phishing": is this name related to the IP that sent the attack because…
