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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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[Release Note] Nebula Control Center - 19.20 software Release!
This discussion has been moved.
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Security appliance backup & restore adjustment in NCC 19.20 Release
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Nebula switch stable firmware version update
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[NEBULA] What model supports Nebula CC currently?
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security policy does not block traffic
I created the blocking rules based on the content filter categories, but they are not being blocked. For example, online radios (to reduce bandwidth usage) are not being blocked, some categories do accept the block, but most just pass through the policy.
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I am unable to change the country from US to UK .
Any suggestions on how to change the country on my radio settings. Currently it is saying US, even though I am in the UK. When I try to change it and save, I am displayed a error that one AP is detected as in the US.
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How to apply IGMP on switches
I have bought pro pack licences for our 3x XGS1930 switches to enable advanced IGMP. I have the licence applied, but when i try and edit any advanced IGMP options, i still get asked to upgrade to pro pack? The licences are applied to the switches in the nebula control panel. Any ideas?
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Google forced me to change my email address
Hello Everybody, Since google forced me to change my email address, I can't log into my "old" account. But I have some devices connected to the account and can't use them anymore. How can I manage this situation? Thank you all
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ACL Multiple MAC Addresses
I think I know the answer to this, but just to confirm, in Site-wide > Configure > Switches > ACL, is there any way to put more than one MAC address in either the Source MAC or Destination MAC boxes? I have several devices from the same manufacturer that I want to use the ACL to block a TCP port on. I was hoping to enter…
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Problem with FWA505 following firmware upgrade
My FWA505 has just been update to firmware V1.60(ACKO.0)C0 and now the Remote Configurator no longer works. Establish gives a link but the resulting webpage states result "Invalid Host". This was working fine before the firmware upgrade. Is this a bug with the new firmware?
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Delete account
plese i want to delete my account nebula, can you help me? @Zyxel_CSO My email associate is focarazzodavide@libero.it
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Nebula Website Resetting to Default
I have a problem that started yesterday. On the Nebula website any page that displays as a table e.g. Switches, Access Points, Switch Ports, has reverted back to the default columns. If I reselect the columns I want, it will work, but if I refresh the web page the columns will revert back to the default again. I've tried…
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Organization portal bug UI
Hello everyone, as you can see with the latest Nebula update I have issues with web UI details. You see columns also if they are NOT selected: Selecting and deselecting again gives you the way to hide them effectively.
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Unable to access my FWA 505
Hi, just set up my new FWA505 and updated firmware to latest version but the unit is still not recognised as being online by Nebula (even though it is and all looks healthy). Tried the port testing and my network allows port 4335 but not 6667. Don’t really know what this means. Please could you assist?
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Where to look for the source of my multicast storm
Hi All I've read the info on multi- and broadcast storms in this community, but I can't figure out where to look in my setup. This storm happens every day at different times, and I have no clue where to look for the source. Any help is welcome All switches are XMG1925-10EPon the latest firmware V4.80(ACGP.3) | 11/26/2024…
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Ap nwa55axe Offline ad intermittenza
Salve , ho un AP nwa55axe su un impianto da 10 Ap che ha iniziato da più di un giorno ad andare Offline, ma io vedo nei lig log regolarmente tutte le attività . Reset dell'Ap e dello switch non hanno risolto.
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API changelog
Where can i find the change log of the nebula API? I made documentation based on version 1.33, but now there is version 1.34. But don't know what is changed. Or must i compare the json files? i see in the json files something is changed with vouchers and tagging. But would be easier when there is an change log.
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Firewall USG FLEX 100HP speed test
Is there an option to perform speed tests on a Flex 100HP like we do in the USG 200? Or using the GUI? https://community.zyxel.com/en/discussion/17689/how-to-perform-speedtest-on-device#:~:text=Router%23%20debug%20_speedtest%2Dcli%20Once%20you%20perform%20the,as%20client%20and%20do%20the%20network%20speedtest
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Bought A NWA50AX-Pro Need Some Help
Good evening I just bought the Zyxel NWA50AX-Pro A.P as I had to upgrade from a TP-Link N300 A.P as it wasn't doing a good job. Anyway I plugged in the new AP (power and LAN Cable) and I downloaded the Nebula phone app signed in and followed what it told me to do. After doing what it told me to do it wouldn't work at all,…
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Misalignment with traffic meter "Access Point by usage" and "SSID by usage"
Hello everyone, I have an ORG where a widget shows me bigger data exchanged wirelessly than another one of the same ORG. As you can see it seems that I have had 1.6 gigs (last 24h): with a 1.1 gigs from a specific AP, while looking at SSID usage it shows me to have had only half GB of traffic (last 24h): I have no mesh…
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Don’t work
Got the device today. It doesn't work. Nothing can be set or searched for, no reception, no transmission, simply nothing.
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No 5G Connection
My device cannot establish a connection. The SIM card is also not recognized. What can I do?
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USG Flex H - Home Office User should authenticate to USG Flex H via Login to access RDP
Hello! When a user in the home office (no zyxel firewall) tries to login to a company USG Flex H the "login denied" appears. When an adminitrative user tries to log in - ok Situation: User in Home Office (no zyxel firewall) should authenticate via WAN to a USG Flex H via webinterface, to access a RDP-Connection on the LAN…
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Device stuck in Cloud-Saving Mode – no access to local configuration (XMG1915-18EP)
Dear Zyxel Support Team, I need assistance with my Zyxel XMG1915-18EP switch. The device is currently stuck in the Cloud-Saving Mode of my Nebula organization. Because of this, the following issues occur: No “Remove from organization” option in Nebula Setup wizard keeps appearing Local web interface is limited “NCC…
