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[Release Note] Nebula Control Center - 19.30 software Release!
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Security appliance backup & restore adjustment in NCC 19.20 Release
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Nebula switch stable firmware version update
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[NEBULA] What model supports Nebula CC currently?
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Performance issue on WIFI 5 GHZ
Hi all, unfortunately I face a lot of trouble around Wifi 5 GHZ, I honestly have any clue what the reason might be. Often 5 GHZ is of for 10 minutes and only the 2.4 GHZ is then available. Any idea what reason could be? best regards tomatoman
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Nebula down?
What is going on? I can't barely login on my most sites and my MSP Portal is not working at all, I had some firewalls overnight that suddenly rebooted and I can't check why. Update: so it seems like I have 2 problems: 1: there is a provider down here in the country, but is that causing my MSP Portal having that many…
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Nebula 20.00 - Firewall Object removal - impossible to know where it is used
Hello everyone, When you try to remove a Firewall object: Nebula does NOT tell you where it is used, like a ”reference“ when you are into local webUI. So I went here: And I solved the issue, but IMHO it could be better to have a tip inside the red banner above. The same thing happens also when that object is used, for…
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Noisy fan
The fan in our Nebula FWA510 is noisy. The risk is that it will stop running causing the router be overheated and die. Can I open the case and oil it? Is there an exchange unit? Thankful for tips. It has been in use for 2.6 years.
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Bought secondhand WAP and can’t login
hope someone can help. Bought a Zyxel NWA50AX access point off eBay. The seller says they removed the device their end but when I scan the QR code on the back, nebula says I’m locked out by device owner. I’ve also tried to access it via the IP on my Mac but I don’t have the admin password for it and the generic one does…
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Nebula 20.00 - Topology error with VLANs
Hello everyone, I have a NAS with 4 ports, inside different VLANs. 3 of them in bonding on PVID1 and the last one on PVID2. All of them are linked to the same switch. Anyway, one of them (the one NOT in bonding) seems to be linked to the firewall: This is an error. How can I solve it?
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Nebula 20.00 - Address assignment DHCP or PPPoE ?
Hello everyone, As you declare PPPoE connection for a WAN interface you still see that the address assignment remains DHCP: It seems to me that this is a misalignment between settings. How can I solve it?
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Multiple unknown clients via VPN listed inside another FW Clients list
Hello everyone, I have an ORG with 3 sites: siteA- x.x.1.x siteB- x.x.2.x siteC- x.x.3.x I linked them via VPN Site-to-Site. When I look into Clients of SiteB list I see this: As you can see I have a huge list of MAC addresses (blu arrows) linked to that firewall via VTI interface (green arrow) having all of them the same…
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Nebula 20.00 - Misalignment in traffic counters with H series 1.38 uOS
Hello everyone, I have this 200H with 1.38 uOS that shows 5+ gigs of Instagram: Anyway I have not corresponding trace on another widget: As you can see that iPhone is showing less traffic inside the widget regarding WiFi but the traffic is generated via WiFi: How can I solve that?
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[Nebula] - Client list - More than one device with same IPv4 - Tailscale network
Hello everyone, I've configured a Tailscale VPN via my USG Flex 200HP firewall (my firewall act also as exit node for the Tailscale network). Currently I use my iPhone, connected into the Tailscale network using the firewall exit node and into the Nebula portal, under the device list, I see a lot of device with different…
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[Nebula 20.00] Port Advisor Alerts
After the latest Nebula update, we started receiving a large number of Port Advisor alerts especially poor cable quality, but it’s not clear what criteria are being used to trigger them. When I check the ports directly on the switch, I don’t see any anomalies.
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Same app via different firewalls: is it possible to unify names?
Hello everyone, TDS signature inside Zyxel firewall should identify Tabular Data Stream (database sync). With Flex H I see this: with ATP series I see this: Are they (“Tds” and “Tabular Data Stream”) different applications? If they, as I think, are the same how can I unify those different names to have a standard view all…
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Cannot change DHCP scope on an FWA510
Validation seems to fail on anything we enter:
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USG Lite 60AX DNS issues
I recently installed a USG Lite 60AX and configured static IP on WAN interface with manual DNS (primary 8.8.8.8 - secondary 1.1.1.1). Since i couldn't establish an IPSEC vpn using remote peer FQDN, i checked dns lookup and found out that it's resolving a really old public IP for the FQDN. VPN establish correctly if…
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Zyxel Support Access - issues with expiring date
Hello everyone, When I share ORGs for debugging/analyzing I see issues with “expiring date” value: it seems stuck in 21 days in the future. This is happening since some weeks in the past, so not related with Nebula 20.00 I shared this ORG some days ago with @Zyxel_Melen to see a blank banner appearing: I shared this ORG…
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5G Router
Hi, What 5g routers have Zyxel's uOS v1.32? And where can I buy it? Thanks!
