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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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[Release Note] Nebula Control Center - 19.30 software Release!
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Security appliance backup & restore adjustment in NCC 19.20 Release
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Nebula switch stable firmware version update
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[NEBULA] What model supports Nebula CC currently?
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USG FLEX 50H Auto VPN Limit (5 tunnels) – How to connect only selected sites in a 13-site Nebula net
We are currently using the Nebula platform to manage many of our sites. Some of these sites are still running OPNsense firewalls. Our long-term plan is to migrate all non-Zyxel firewall devices to Zyxel devices. For this reason, we recently purchased additional Zyxel devices for our organization. For smaller sites, we plan…
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USG LITE 60AX Router & AP NWA130BE - Disable router radio
Hello, i have the hardware in object and i would like to disable only the router radio wifi. I've tried to disable it in config→security router→ssid setting but looks like it will turn off the ap radio too. Any hints?
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[USG Flex H] - Wireguard/Tailscale
Hello everyone, Today I've tried to configure the Tailscale VPN, but I've some questions about: Why is not possible to use Wireguard? I think that Wireguard is more affidable than Tailscale. Tailscale is a service on-top of Wireguard, end of support/develop, end of Tailscale service; instead Wireguard is a low level app,…
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Nebula App - WAN1 stuck values
Hello everyone, I have different ORGs that have the same WAN1 value: It may happen that at different times of the day the value is different, but the same value is always shown through the different ORGs
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SCR50AXE V1.30(ACGN.0) - Misalignment in traffic counters
Hello everyone, as you can see it seems that today the security router processed about 6 gigs of traffic but not all counters are up to date: On Nebula webUI you have the same values in the widget "Security router network applications": How can I solve that?
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Delete my accesspoints on Nebula
I want to completely delete these devices from Nebula. How can I do that? i delete it on the site and organisation and see there under user / devices.
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Activate license MSP 2 Years
I purchased a 2-year MSP license, but I can't activate it. So far, I've only been able to activate the MSP Trial. It returns an invalid license key.
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XGS1930 and MAC filtering on a port
Hallo, can someone help me if XGS1930 does support MAC filtering on a port, so only a LIST of supported MAC are allowed on this port to connect? If it is supported, how can i configure it and is configuration also possible over Nebula? Thanks Wolfgang
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Cloud-Saving Mode enabled when last logged in just 4 days ago
I have been running the base license for Zyxel Nebula for a few years, logging in to Nebula on a regular basis. However, twice this year now, my Organisation has been put in to Cloud-Saving Mode, even though I had logged in only a few days beforehand. The information on Cloud-Saving Mode says "If you do not log into a base…
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USG Lite 60AX DNS issues
I recently installed a USG Lite 60AX and configured static IP on WAN interface with manual DNS (primary 8.8.8.8 - secondary 1.1.1.1). Since i couldn't establish an IPSEC vpn using remote peer FQDN, i checked dns lookup and found out that it's resolving a really old public IP for the FQDN. VPN establish correctly if…
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Devices in mgmt VLAN reachable by VPN and local Clients
I have configured a mgmt VLAN in my test network, ID 168 I have USG Lite 60AX, GS1920-24HP and NWA1123. I followed the procedures described in the FAQ, and everything seems fine. Switch: This is the trunk port profile, for USG and AP: This is the trunk port profile, for client (VLAN 10) And this is the AP configuration:…
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Set static ip client
I looked at YouTube -Shawn Rogers - how to set static ip on client. But when trying to follow his instructions I realise that my Nebula doesn’t look the same. See below. My “reserve ip” is grayed- how to activate. Below what is it in Roger’s presentation Below what is look like in my Nebula. I want to activate grayed…
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Missing mesh option creating WiFi network
I have two Zyxel Ax1800 access points and a Zyxel EX3301-T0 router. I want to create a mesh network and have followed the set up video but in the WiFi network section of the Nebula App the set up videos show a slider ‘Smart Mesh’ but it doesn’t appear in my App. I can’t work out why and it’s preventing me connecting one…
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Cloud authentication
Hi, Please could you provide some details regarding the cloud authentication? We use the MAC-based solution and would like to take a closer look. The reason is that we had a bad experience with it last year. Some questions: What happens if the site goes offline temporarily (no internet connection)? What happens if the…
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Nebula 19.30 Live Tools for H series - missing options
Hello everyone, today I needed to check a traceroute from an ORG that had difficulties reaching a website. So I went here on "old" firewalls: to check it and there was the option working properly, while on some other sites with newer firewalls like USG FLEX 50H I had no option to have quick network tests like Ping,…
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NWA50BE Nebula License
Hi, I have a Nebula PRO license. I would like to add a NWA50BE Access Point. I suppose I have to buy a license. Which code? LIC-NPRO-ZZ2Y00F is correct for the 2Y license? Thanks!
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NWA50BE Nebula registration
Hi, I have a NCC account with two firewalls registered in two different sites. I need to register my NWA50BE but once mac and serial are inserted I receive the message "You are adding devices(s) without proper NCC license to organization, it will cause license problem and advanced features will be disabled if didn't assign…
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About WAN DNS on USG LITE 60AX
In the monitor section of Nebula, for my USG LITE 60AX router, I see the WAN status showing the IP address from my ISP, the connection type (PPoE), a gateway IP address, and two DNS server IPs. But the latter two differ from what I set in the LAN settings, namely 8.8.8.8 and 8.8.4.4. It seems to me these DNS IP addresses…
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Strange widget values: "Access points by usage" VS. "Access point clients by usage"
Hello everyone, I have a site with a security router + 2 APs. If I look at these two widgets I see huge difference in value: Both of them are summarizing last 24h but on the left you see only 7 MB of usage. Does "access point by usage" include also traffic spent via security router?
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Nebula 19.30 unable to update a Flex 200H with 1.37
Hello everyone, this night at 02.00 was planned an update to a 200H to 1.37. Right now I still see the alert: about the update that should have been done, but the firewall is still at 1.36: Have I to update it manually via local UI?
