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[Release Note] Nebula Control Center - 19.30 software Release!
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Join the IAP500BE Beta Program – Experience the Future of Industrial WiFi
We’re excited to announce the upcoming Beta Program for our new IAP500BE, an industrial-grade WiFi 7 access point built for industrial environments and smart infrastructure applications. This new model is designed to deliver robust performance scenarios from smart homes to industrial sites. What Makes This Beta Special…
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Security appliance backup & restore adjustment in NCC 19.20 Release
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Nebula switch stable firmware version update
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[NEBULA] What model supports Nebula CC currently?
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ATP200 - Impossible to adopt it in Nebula
Hello everyone, I justs unboxed a brand new ATP200. So I went on its 192.168.1.1 to update its firmware and I downloaded it from Zyxel repo. Then I went again on that page to configure it and I am not able to adopt it via Nebula. Neither via USB (formatted in FAT and FAT32) via json file. Neither resetting it. If I try to…
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Nebula Configuration with 2 access points NWA50BE
Hi all, I have installed 2 NWA50BE at my house. 1 access point at the ground floor, the second one on first floor. I do run 2 SSID 2,4 and 5GHZ, but it seems I have maybe not done it 100% correctly. As my Oneplus 11 really often jumps into the mobile G5. I hate this of course, because it always jumps out and in. I did read…
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Firmware Update
There is a notice about the firmware, how do I update the firmware? Thank you.
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What are the main reasons for replacing a usg40-Firewall with a tyxel Flex 100
We still still use a usg40 firewall (behind a DSL modem) to filter and block incoming traffic into our office network, constisting of 12 PCs.. What are the main reasons why we should migrate to a Zyxel FLEX 100? Is the migration using the migration tool simple enough, that a normal windows IT Admin can perform it, or do…
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FWA510 Nebula - Clients Overview?
I have two Sites on Nebula One Site Setup is with a NR7101 and NWA50AX Pro's. One Site Setup is with just one FWA510 On NR7101/NWA50AXPRO Site I can see all the devices connected there on the Nebula App and Nebula Web interface. On the FWA510 I cannot see connected devices on Nebula App or Nebula Web Interface. Do I need…
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Problemi co zixel 505
Salve ho dei problemi con il mio modem zixel 505. Appena comprato non riesco a connettere la stampante Epson e la connessione mi cade sempre Ho contattato il centro assistenza mi hanno detto di fare aggiornamento al firmware ma non so neanche come fare qualcuno può aiutarmi grazie
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Set static ip client
I looked at YouTube -Shawn Rogers - how to set static ip on client. But when trying to follow his instructions I realise that my Nebula doesn’t look the same. See below. My “reserve ip” is grayed- how to activate. Below what is it in Roger’s presentation Below what is look like in my Nebula. I want to activate grayed…
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Help to understand
Can someone explain for me what the meaning to show what I have circulated with yellow. I have a mesch network controlled with Nebula. Al ap,s are in mesh mode except the root which is connected to the router Most devices are connected with WiF and on my switch I have two devices. But it look like that a device are as well…
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Status rings disappeared
I have recently seen that the status rings for ap diassppead in Nebula - see screen shot Now is it only for the root ap -full green but the remaning ap,s have lost its rings for status which I previously had. Is this a change in Nebula? The network works fine but is the change you have made in Nebula upgrade of software
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H series Cloning question
I have a complex configuration in a 500H and I don't want to have to remake it for a 200H. The number of objects is less than what the 200H's limits are. Is it possible to clone Flex 500H configuration into the 200H using either nebula or the local interface? This is assuming the number of objects in the 500H configuration…
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Misalignment with traffic meter "Access Point by usage" and "SSID by usage"
Hello everyone, I have an ORG where a widget shows me bigger data exchanged wirelessly than another one of the same ORG. As you can see it seems that I have had 1.6 gigs (last 24h): with a 1.1 gigs from a specific AP, while looking at SSID usage it shows me to have had only half GB of traffic (last 24h): I have no mesh…
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NO local config options after removal from Nebula Cloud
I have a NWA50AX PRO Has been working great standalone, made the mistake of adding to Nebula Cloud and updating the Firmware to V7.10(3) / 2025-06-29 07:27:38 I have now removed the device from the organisation, it rebooted back to standalone mode (Even factory reset it) and logged in with the default, but it only gives me…
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Nebula FWA505 and a series of issues - connection and Smart Life App
dear all, hope this forum can help me. I recently installed a Nebula FWA505 with mobile broadband in my house. Since the beginning I have the below issues: Continuous lost of connection - the router seems to be online and working (blue lights for internet and wifi) but in reality the connection is not working. I am not…
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Huge issues with one customer
Hello At one customer we have huge issues with an USG Flex50h and Switch GS1920-24HP. the devices are like once a week offline. For example: what i see now: one computer is online, because it is connected by the WIFI from the neighbours. (so not through zyxel devices). When i try to ping the firewall: We allready replaced…
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nebula.zyxel.com timed out
Hello, Currently I get a timed out on all 4 IP of nebula.zyxel.com. According to last status from december 25, the incident was resolved within the same day, which means there is currently an unknown ongoing incident. Other Amazon hosted content seems to work correctly.
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My Connected Online Switches are no longer displaying in NCC Dashboard
Has something changed in NCC?
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Topologia aparece de forma errada
os dispositivos destacados em vermelho (aparecem conectados no firewall) estão conectados no core (switch) circulado em verde, já tentei diversas alternativas mas não consigo ajustar a topologia.
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Multiple unknown clients via VPN listed inside another FW Clients list
Hello everyone, I have an ORG with 3 sites: siteA- x.x.1.x siteB- x.x.2.x siteC- x.x.3.x I linked them via VPN Site-to-Site. When I look into Clients of SiteB list I see this: As you can see I have a huge list of MAC addresses (blu arrows) linked to that firewall via VTI interface (green arrow) having all of them the same…
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VPN Configurator - IP for PPPoE WAN
Hello everyone, as you can see when you add a PPPoE connection for WAN1 (in my case it is GE1_PPP because of it is a PPPoE for a ge1 inside a H Flex series FW) the system records 2 different IPs: It is strange because the only IP the firewall should see is the IP from PPPoE login/password
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how to assign fixed routable ip address to 200H
