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USG Flex200H license issue
Hello, I upgraded to 1.21 firmware and added this 200H to my Nebula site but I cannot see its licensing working: While on Nebula I see a month of TRIAL activated: Is there any known issue about that? I would like to pair SecuReporter and test services before deploying it on the field.
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How many devices are we allowed on our account.
I have about 35 wifi access points that we monitor and the app only allows 9 devices so now I have 4 email accounts to monitor them but want to put all on one fir simplicity. HELP PLEASE.
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Apple devices can't connect to WBE660S with firmware 7.00 and MLO enabled
I also experienced issues, but only with Apple Devices. They would have handshake issues. "Blocked by key handshake fail". Once disabled, everything started working again.
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Nebula FWA 510 and Iliad 5g Not Working, No Card Detected!!
Hello I have to report a strange behavior of the Nebula FWA 510 Router with the Iliad Operator in Italy. When i plug a sim of this operatore, i have a couple, the router interface show "no sim card detected". The Router FWA 150 works as expected with a sim from H3G (named "Tre" in italy) but with each Sim from Iliad act in…
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Minimum internet speed
Hi Zyxel community I wanted to ask if someone already noticed a minimum internet speed to load a router online on Nebula. To give some context: we recently installed a router (SCR 50AXE) and after waiting 5-10min it did not show up online from our Nebula account. After checking the internet speed, we noticed a low speed of…
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Not able to log in to Nebula
When I trying to log in tonight to Nebula I get a page saying I am a robot. Logging in with my account <remove private information> what to don?
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Multiple NWA50X - Poor Performance
Hi, I have five NWA50X access points scattered around my business premises over 2 floors. My issues are mainly performance copying data from/to clients and general Internet usage, download speeds. We have 1GB up/down for our broadband however, sometimes clients struggle and lose connection from the WiFi network, even…
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Keep configuration when switching from Standalone mode to Nebula mode
I have 4 NWA50AX APs in a network. Currently they are all standalone. I'm considering moving to Nebula, but I'd like to know: Is my current configuration kept when moving to Nebula? Can I switch back to standalone and keep my configuration?
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Nebula should correlate MLO MAC Addresses to Source Device
Currently with the WBE130 and Wifi 7 and MLO enabled, MAC addresses associated with the MLO connected are not associated to the Device MAC of the Client so they show up as other wired clients. The devices, therefore Nebula, know these MACs are associated as evident in the connection logs.
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Flow control on XS1930-12HP
Hello, I have a laptop with a 1gbe NIC connected to a 10gbe port on the XS1930-12HP. The laptop is not getting the full 1gbps speed and most of the time just gets under 800mbps. Based on my research here, this is because of the mismatch in bandwidth between the switch port and the NIC. I can see that the suggested solution…
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LITE60 and wifi mesh with NWA50AX PRO suddenly interrupted
Hello everyone, I installed a LITE60 with 2x NWA50AX PRO. LITE60 is the root, both APs are via wifi mesh. Suddenly one of them goes crazy: Right now one AP is unreachable.
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Eventlog not showing anything
HI On my SCR 50AXE the event log wont show anything in any cathogories ? How to fix this ?
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Unknown Issues with DAC10G-1M and XGS2220-54HP and XMG1915-18EP
Hello everyone, I spent some hours trying to understand why I had issues using 2x DAC10G-1M to connect those 2 switches. I have two switches: MainSwitch AP+FW I have a USG Flex that is my FW linked to "AP+FW" (multigigabit switch) that I would like to link via LACP with 2x DAC10G-1M to "MainSwitch" So I prepared the LACP…
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AP: NWA55AXE WIFI6 compatibilità con vecchi device
Buongiorno, Vorrei una informazione l' AP NWA55AXE con tecnologia wifi6 puo funzionare con i device che non hanno tecnologia wifi6. Mi spiego meglio se ho uno smartphone vecchio, che non ha la tecnologia Wifi6 può collegarsi a questo AP : NWA55AXE ? Grazie in anticipo. Cordiali saluti Marco
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Where can I find in Nebula Control Center a list with all VLANs used in my site?
Hello, we only have switches (XGS2220-30F and GS1920-24HP. I can see how to assign a VLAN to a port but cannot see where to create these VLANs.
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Typo inside Nebula web UI
Hello everyone, I think there is a typo inside Nebula UI related to MLO devices: You can see it in: Site-wide > Configure > Access points > SSID advanced settings
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How to enable NAT loopback in FW510?
Heya, I cant seem to find the setting for enabling NAT-loopback in FW510. Please advice.
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Replaced SIM card on FWA710 remote installation and Nebula does not connect
Hi, We have just replaced the SIM card on a remote installation of a FWA710 due to switch to another operator with better 5G connectivity. The connectivity locally on that site works fine with the new SIM, but we still cannot reach the FWA710 through the Nebula Control site. It has been listed as "offline" for almost an…
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How to customize the Nebula default security policy ?
I've got a USGFLEX 200 connected on 2 different SP's When I look at the default security, all LAN-interfaces are allowed on both WANs, by default. I'd like to edit the default security policy imposed by Nebula, in such a way that I will choose which LAN Interface is allowed on each WAN. Your assistance is much appreciated.
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Port forwarding - I can't get it to work - FW510 in nebula
I have a FW510 - it is set up in Nebula: I don't have a physical firewall as you can see. However, I tried this: Didnt work. The port stay closed. So I tried from the FW510 itself: But the port stays closed. What am I missing? Thanks in advance!
