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How to disable the message "ZTP is already enabled"
Good morning! I have the same problem with the VPN 100 device, back on January 26, I logged into the device in the old version of the administration panel. Now the message "ZTP is already enabled." appears. How do I get back to the old device login?
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My NMA130BE mesh node will not reconnect
I had an issue earlier which a router reboot fixed. Since I rebooted my router, my main gateway NWA130BE AP is online but my mesh node NWA130BE will not reconnect to the gateway AP. The light flashes blue a few times then goes solid green for a few seconds and then repeats. Please can someone help!
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Laptop cannot see internet on main SSID
My wife just called me as her work laptop was connecting to my main SSID but could not see the internet. It can see the internet on the IoT SSID which is in NAT mode. Her MAC address is 1C-C1-0C-45-76-26 and it connected between 9:16 and 9:17 I already have support access enabled. Please can someone have a look and let me…
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How to access rogue ap detection in Nebula for NWA130BE AP
Hi I have setup two Zyxel NWA130BE wireless access points at our site using Nebula, I can manage the access points via Nebula and they are working. How can I access the Rogue AP detection feature through Nebula for these AP's and see if there are any rogue access points broadcasting at our site, perhaps setup alerts when…
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Channel change on their own in Nebula, regardless of DCS
Hi all, i think my problem is related to this. I have an NWA90AX and NWA50AX connected via SmartMesh setup in Nebula. With disabled DCS i set the channels manually for both devices in 2.4/5GHz, but Nebula is doing it's own. Setup: NWA90AX: 11 + 36 NWA50AX: 6 + 44 Result after reboot for both is 11 + 44. When i use DCS…
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Channels change on their own....It's been over a year and I still see the same issue.
This is ridiculous, I even swapped out from nebula to standalone mode to resolve this but had other issues that made me return back to nebula and now I'm see this again. I disable DCS and always set my channels manually but yet during a reboot randomly it will select its own channels and DCS is re-enabled. See:…
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Nebula App on Android without secured login?
I've used the Nebula app rarely so far. But I've now had the need for it and I'm concerned about the missing login. The app can be started without asking for user/passwort. Is this really intended or have I missed a setting somewhere? The app says it's V18.30. Thanks.
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Wrong IP Address
Hello, i configured my main wifi with vlan id 100, Clients will connect to my aps (nwa50ax) and get the correct ip addresses. Clients that will connect to my router (scr-50axe) will be connected to the correct wifi ssid but will get ip addresses from my management net. I can't figure out why. DHCP Server is external, not…
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upgrade from nebula plus to pro
Good morning,I purchased through "circle" license upgrades from nebula plus to pro but I can't assign the licenses to the selected products. Does anyone know how to proceed to assign licenses? I can't do it from the site
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Can’t seem to access network using LAN port on NWA130BE.
I have just purchased two NWA130BE and one NWA50AX Pro. The setup I want to create is: My cable router wired to the uplink port on one NWA130BE. The gateway NWA130BE is smart meshed to the other NWA130BE This setup seems to work fine and my devices can roam between the two APs and the mesh connection is excellent. I have…
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confused about access and trunk ports
I'm missing some knowledge about access and trunk ports, at least i don't understand something. to start, we only use nebula based devices, no on premise. i was understanding that when i configure an port as access port with pvid20 for example, this port belongs to vlan20. But it seems it does not work this way. When i…
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How do I delete my Nebula account. I nede to og back to the normal access to my router
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Problema WiFi con USG20W-VPN
Buongiorno ho un problema con un USG 20W S232L09101076 (USG20W-VPN) Ho abilitato il wifi con SSiD e il nome non appare nella lista dei dispositivi wifi, oltre a non accendersi il led WLAN sul dispositivo Grazie
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Client List > All - Only 24 hours
When on the Site Wide > Client list, if you select "Access point clients" or "Switch clients" or "Security gateway clients" from the first menu, the second menu then gives you options for Last 2 hours, 24 hours, 7 days, 30 days or Custom. But, when the "All" option is selected in the first menu, the second menu only lets…
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SCR50AXE - impossible to setup a static IP
Hello everyone, I went on Nebula webpage to setup a static IP in a site where I have a SCR50 sec. router: I setup MAC address to IP address from interface page, no way to see that specific wifi client going to use x.x.x.9 value (checked MAC address multiple times). So I went also on Clients list page: and there I added a…
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XGS1930-52 Troubleshooting 10GbE connection issue
Hello. I purchased 2 DAC10G-3M-ZZ0103F cables, I tested them in my lab with 2 PCs with Intel X520-DA1 10Gb network cards connected directly without a switch and I measured the speed with the iperf3 software obtaining 9.8Gbit. After that I installed them at the customer's on two servers with the same network cards and the…
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re; googleadservices
Can anyone help I am running a usg flex500 and goodleadservices are being blocked but i have amended the content filter and dns filter but still unable browse go to any site that is using adservices as the link.
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How to register a product to nebula
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Smart Mesh, wireelss bridge, or other setup
I currently have 2 NWA50AX access points. I have 1 upstairs (I'll call this 1U) and 1 downstairs (1D). These are both hardwired into a network switch. I want to extend the wireless to a location i can not run cable to (outside garage building I'll call 1G). The garage has about the same signal strength and distance to both…
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FlexH 100 & 200 - Spinning wheel on firewall page in Nebula
Hello everyone, my FlexH series firewall updated to latest firmware, since yesterday I cannot see their details inside Nebula. This is what I can see on those pages: It seems that the spinning wheel under "Backup & restore" could lead to a page stuck. If I open another Organization with an "old" firewall Flex Series…
