Dear Nebula Users, The system had some issues due to an incident. Issue Started from: 2026-04-01 14:49 (UTC+0) Resolved: 2026-04-01 15:01 (UTC+0) Issue Symptom & Risk: - Some pages are unable to load successfully. Note: This incident does not affect Nebula devices and their local network services if there is no any…
Zyxel Nebula Control Center Release Note Common NCC (Organization,Site-wide,etc.): * Elevated the MSP Portal with Google Maps integration, providing an intuitive way to visualize and navigate organizations globally. (Nebula MSP Pack license is required) * Refined the MSP Admin & Teams and corresponding Org-wide…
Dear Nebula Users, The system will temporarily unavailable due to the upgrading. Reason: Nebula Control Center will be upgrading to release 20.00. Started from: 2026-04-13 00:20 (UTC+0) Completed: 2026-04-13 01:00 (UTC+0) Affected scope & Risk: All users will be force logout from Nebula Control Center and inaccessible…
Zyxel Switch XMG2230 Series Release Note March 2026 FaOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XMG2230-28HP - V2.00(ACNN.1)C0 Zyxel XMG2230-52HP - V2.00(ACNO.1)C0 New Feature and Enhancements 1. Enlarge Multicast group from 1K to 4K. 2. Support querier flooding GSQ to all…
Zyxel Switch XGS2220 Series Release Note March 2026 ZyNOS Firmware Version on all models (Click Hyperlink to download the firmware directly) Zyxel XGS2220-30 - V5.00(ABXN.1)C0 Zyxel XGS2220-30HP - V5.00(ABXO.1)C0 Zyxel XGS2220-30F - V5.00(ABYE.1)C0 Zyxel XGS2220-54 - V5.00(ABXP.1)C0 Zyxel XGS2220-54HP - V5.00(ABXQ.1)C0…
Dear Nebula Users, The system had some issues due to an incident. Issue Started from: 2026-03-10 03:07 (UTC+0) Resolved: 2026-03-10 06:42 (UTC+0) Issue Symptom & Risk: - Firewall interface status on the interface setting page displays incorrectly. (Affected model: USG FLEX/ATP/USG FLEX H series) P.S. This is a display…
Zyxel Networks understands that advanced users—such as ISPs, system integrators, and networking professionals—often require greater flexibility to tailor network behavior to their specific needs. In the past, developing custom firmware such as OpenWrt-based software for Zyxel Networks access points often required users to…
BE Series Access Points Firmware Release Note February 2026 Overview This document provides firmware release information on Zyxel Access Points platforms, introduce new Access Points, new features and enhancements, bug fix, known issues and workarounds information for Release V7.30 Patch 3 C0. Supported Platforms (Click…
Zywall USG FLEX H Series Release Note February 2026 Firmware Version on all models * Please use the cloud firmware upgrade function to upgrade USG FLEX H Series USG FLEX H SeriesFirmware…
Zywall USG FLEX Series & ATP Series Release Note February 2026 Firmware Version on all models (Click the hyperlink to find the firmware file directly) FLEX SeriesDownload linkATP SeriesDownload…
Hi, almost whole day yesterday my router and internet connection was working just fine. Later in the afternoon internet connection was disconnecting and connecting with slower and unstable speed. I have shut down and reset this router many times now but no help. Android App Nebula shows: Device Status Offline, Power off or…
I have set up two Virtual IPs using CARP on two separate OPNsense Firewalls: WAN was assigned the MAC 00:00:5e:00:01:01 and LAN was assigned the MAC 00:00:5e:00:01:02 Firewall 1 is connected to Port 10 on the Switch and Firewall 2 is connected to Port 9. For whatever reason, only the WAN VIP works properly and has it's MAC…
Hey Zyxel community, I have 4 NWA130BE distributed in the building and basically configured exactly the same way (except individual properties) and supposed to work as a "mesh" network. Their coverage overlaps. Until 7.20 this worked well but since then I noticed (particular for two APs) that from time to time an iPhone 16…
Currently, if the manually configured NTP server is unavailable during AP boot-up (e.g., simultaneous restart with the firewall), the AP switches to backup NTP servers and does not revert to the manual one. To improve this, user @Maverick87 would like to request a spec change to include the manually configured NTP server…
Hi all, Encountered this issue on mutiple client sites where Eir Sagemcom routers have been installed. When installing switches specific models GS1920-8hp, GS1920-24hp and GS1920-48hp Switch boots up just fine and any devices connected work perfectly, However the switch itself fails to find the default gateway and must be…
Can I determine which firmware version is pre-installed based on the labels on the USGFLEX200H device and the box? Best regards :) Wojtek
Hello everyone, At night, I have the habit of turning off everything I'm not using; one of these is my networking, including my firewall. Every morning, I use automations to turn everything back on, and I'm finding that the firewall is no longer connected to the Tailscale network. Today checking the logs, I find this:…
Hello everyone, I see that our Firewall USG Flex H Series, implement Tailscale, only a user-friendly VPN based on WireGuard protocol. My idea is to convert the Tailscale third party service, with the real WireGuard solution. As also explained by Tailscale (https://tailscale.com/compare/wireguard) is more complex to…
Hi everyone, I have successfully established a Route-based VPN using VTI between an ATP200 (Hub - Anzi) and two spokes (ATP500 - Potenza and USG60 - Venosa). Current Status: All VTI tunnels are UP (green lights). I can successfully ping the remote gateway's LAN IP from the local gateway's diagnostic tool (e.g., ATP200 can…
Good day, Have a question if there are any plans to add functionality: SSL VPN certificate based authentication. Login/Pass as the only method looks really insecure. In NXC2500 (wifi controller) it was a nice feature to generate guest logins on the fly. Is it something similar feasible/planned in 700h? Thank you
Hello everyone, I added a pair of rules to a firewall H series via Nebula on mobile browser via this section: and I was not able to reorder them via mobile browser: I was able to reorder them ONLY via computer. Is this a limitation by design? No way to use the finger, the pen, a bluetooth mouse…. neither with long/short…
My internet company just installed a Zyxel router and now I can connect several of my devices, including my google nest and my VR headset. I tried calling my internet provider and they are useless. I read somewhere I might have to disable AP isolation. So I registered onthe Zyxel site, entered my MAC ID and serial number…
I just switched from a USG FLEX 700 down to a USG 100 H. With the new devices, none of our Roku devices can access youtube. I have disabled all security services without any luck. There is nothing in the logs the shows any type of an error from these devices. As a last resort, I specifically added a rule to permit QUIC…
Hello everyone, I have an ORG with 3 sites: siteA- x.x.1.x siteB- x.x.2.x siteC- x.x.3.x I linked them via VPN Site-to-Site. When I look into Clients of SiteB list I see this: As you can see I have a huge list of MAC addresses (blu arrows) linked to that firewall via VTI interface (green arrow) having all of them the same…
Hello everyone, as you can see it seems that today the security router processed about 6 gigs of traffic but not all counters are up to date: On Nebula webUI you have the same values in the widget "Security router network applications": How can I solve that?
I have installed a NWA50AX AP wired to my router. If I try to open the admin dashboard I get the message "The setup wizard can only be run on the system with default settings". If I reset the AP and run setup again I get a similar message at the end. The AP appears to be working correctly with a solid green light and…
Hi, Going round in circles here, so hope someone can help. I am trying to get wifi 6e working on my BE5100 access point, and I believe i need WPA3 to be activated to do so. It would seem this can't be done via the Nebula app, so I have to log in to the access point, but my login details don't seem to work, so the ones on…
Can anyone help me unlock the router ?
Hi everyone,I am writing from Italy to report a critical issue that is bricking my Armor G1 (NBG6818) router. After a factory reset, it has become impossible to access the local configuration. The Issue: Every time I attempt to access 192.168.123.1, the router immediately performs a hard redirect…
Adsl2 access router
Need 3.30(AQU.9)C0 or WK48 for USG 200 - Current version AQU.8
Hi everyone, I have an EX3301-T0 and two EX3100-T0 all wired and connected via a managed switch. The EX3301-T0 port is configured to be bridged and I have two interfaces, tagged with Vlan 10 and 40. Vlan 10 doesn't really go anywhere, I just needed to have two interfaces. I have two SSID: SSID1 together with Lan1, Lan3,…
Can add the TP-Link AV2000 to another outlet and have them interact or at least co-exist?
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Koene IT ——————————————————————————————————————————————————————— Overview Koene IT serves companies in the agricultural and horticultural sectors, which often have limited IT expertise and require customized support. These businesses face unique challenges: many are located in rural areas with poor internet connections…
Myeongdong 5-star hotel ——————————————————————————————————————————————————————— Overview The comprehensive Zyxel Networks solution, implemented by LGU+ and Newnet Information Technology, established a reliable, robust, and high-performance network infrastructure for a five-star hotel in Myeongdong, Seoul. This solution…
Schmid Immobilien AG of Ebikon ——————————————————————————————————————————————————————— Overview The Rütipark development in Rain (LU), Switzerland, is a modern residential complex consisting of multiple apartment buildings designed with future-ready energy solutions in mind. Key features include a shared self-consumption…
