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How do I allow more Session Hosts
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NSG100 - Can´t register to another account
We have NSG100, that we removed from another account. This model doesn´t have QR-code in it, so i have to add it manually in Nebula App. However, after manually entered serial and MAC it says "device already registered to another account". When i try register it from portal.myzyxel.com, it only says "device has already…
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Stable and latest needs to be better
As it is you can't download a .bin of a release for FLEX H and both Stable and latest give you the same release firmware which given how bad V1.31 is at this time you might want to go back however Install firmware update on standby slot would solve it also but as it is the Stable and latest do nothing for FLEX H
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Monitor Proxy socket check fail
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Api
Is it possible to retrieve the creation day of an organisation? Why? Let say i forget to apply a pro license to a device, or something goes wrong with applying a license. An organisation will not go to "PRO" i would like the possibility to check which organizations we created for Let say the last two weeks, and check their…
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ATP800 will not connect to Nebula
Factory reset and on the latest firmware. Added to Nebula using the phone app before upgrading the firmware manually. I then chose Nebula Modein the local interface, and it rebooted. In Nebula, it is showing an orange ZTP Mode button and is not online. What can I do to fix this issue?
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ATP 500 - Nebula mode link aggregation
Can i use link aggregation on the atp 500 with cloud management to connect to a switch with multiple links? I could not find any information about this. I would like to enlarge the bandwidth to our main network with 2 or 3 links to the main switch Is the "port group" already an aggregation?
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5G Problem with Router FEA710
I have a Zyxel FWA710 router. I Unfortunately the 5G connection to my provider doesn't work (only 4G). I tested with my mobile device: 5G is available at my location. I also have an old router (NR7301) at the same location; 5G works with this router. So the problem is with the FWA710 router. Does anyone have an idea?
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Install firmware update on standby slot
From what I can tell Nebula seems to install firmware on the running slot which is bad idea and would think it be better to install on standby slot. I would normally update the firewall by local UI for the standby slot but there are times if you have fix releases that stop you when a new release comes out which is silly…
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NWA130BE Ring Spotlight Cam Pro's will not connect to the WAP
Recently installed a new Zxyxel NWA130be access point outside on my back patio. I am planning to switch the entire house to these instead of 1 central AP. Everything works except my currently installed ring spotlight pro cameras I have attmepted to add to the network. I currently use the ring pro 2 door doorbell, the ring…
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Not possible to set own SSID?
I just set up my Zyxel FWA505 5G and I am connected to the internet and all is well, except for one thing. The WiFi I have set up, is not possible to connect to. I dont see it in my list of WiFi`s. I see the router name in the list and need to connect to that, with the password that came with the router. How can I use my…
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GS2220-28HP: SNMP in Cloud Mode
Hello, I have a switch GS2220-28HP in Cloud Mode. I'd like to turn on SNMP and add it to my Zabbix server. Is it possible? Thanks
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DDNS problem on USG Flex
Why is it, that the USG Flex Series doesn't use the puplic IP for DDNS? When I look at NCC > Site-wide > Monitor > Devices > Firewall, I can clearly see that the USG Flex knows the public IP. My ISP's Modem doesn't allow a "real" Modem-mode. They call it "IP Passtrough". So I have to set a static connection on WAN1 to…
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upload startup config
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Hello
I have several Zyxel devices. I would like to use the VPN Orchestrator, but it keeps telling me to update the license. What else do I need to make it available?
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FWA505 "continuous disconnections"
Hello, It's been almost 6 months since I switched to 5G (I was forced to switch to 5G because where I live there is no fiber optics) with the FWA505 router. In the last 2 months I started having problems, I had continuous disconnections.These disconnections sometimes last 1 microsecond sometimes even 1 minute. I contacted…
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GS1915-8EP verliert Verbindung zum NCC
Hallo zusammen, ich habe mir einen GS1915-8EP für ein kleines Netzwerk-Projekt zugelet. Diesen habe ich an meinen Router (192.168.1.1) angeschlossen und ihn im NCC regestriert und per DHCP eine Adresse zuweisen lassen (192.168.1.239). Bis dahin lief aller ohne Probleme. Bis ich in den Einstellungen im Router die…
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Why not possible customize the Nebula gui tailoring to the managed devices?
Yes for me very disturbing using Nebula has different features which are not for my device. Why not possible customize the Nebula gui tailoring to the managed devices? In my case Nebula has several option which is not for SCR AXE50. One of them the static routing on Interface page.
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API connection
I have read information about connecting to nebula with an api. we would like to retrieve at first some basic information, like offline\online status of usg flex, switches and accesspoints, and also retrieve logging messages. Is it correct that we need an api key from you? because for now, i just get the message…
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Not able to establish a remote connection to configure device
Hi. I've got a mobile router FWA710 and Im experience troble with remote connection for configuring device. Ive updated firmware to V1.18(ACGC.4)C0 and got remotoe configuration to work after this, but now, still after a reboot I'm not able to connect. Any clues to whats wrong?