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Account delete
I would like to delete my account, please start the deletion process.
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NWA90AX Pro mac address filtering
is it possible to only allow certain mac addresses on WLAN (maybe even SSID)? I could not find any option in Nebula to configure such a list. I want to make sure only "known" mac addresses can access the WLAN.
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Stolen Equipment
Hi There Is it possible to advise ZyXel of stolen equipment so it can be blocked from use in Nebula?
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ERR_DEVICE_NOT_SUPPORT_REMOTE_VPN and SCR50AXE
Hello, as you can see there is an error with Nebula interface when selecting Remote access VPN with a SCR50AXE.
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Wrong SSL certificate on own https webservice
My firewall pushes wrong ssl certificate to my https webservice through Nebula I presume, how can I deactivate that? Or how can I port the Nebula certificate into my own webservice? NET::ERR_CERT_AUTHORITY_INVALID Subject: usg_flex_50_D8ECE5D505AE Issuer: usg_flex_50_D8ECE5D505AE Expires on: 31 Oct 2032 Current date: 10…
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DHCP Domain Name configuration
Hi, Where can I configure the DHCP domain name using nebula for a USG Flex 200? Basically I need the Zyxel DHCP Server to populate the Connection-specific DNS Suffix with our local domain name. Thanks for the help. David
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It does not work!
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How to disable Cloud saving mode
Hello, i do not often connect to my nebula dashboard but now there is no way for me to disable cloud native mode, how can i please? The toggle won't move.
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[NEBULA] Nebula remote IP address?
Hi, I want to lock down the nebula NAP access , i.e open the access in the firewall for NAP102. From the support I can see the following ports are required : 123 UDP / 443 TCP / 6667 TCP But what is the IP address to allow access from? Is inbound access required? Your quick response will be the most welcome.
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NAT from specific domain
Hi, I need to setup 4 port forwarding with NAT virtual server, but I would enable this NAT only from a specific domain (not IP but FQDN). I have an usg flex 50 configured for nebula. Thanks in advance
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Removing ZTP mode from 5.37 patch 1 and up = realy bad
Hi, the choice to remove the ZTP mode for ATP and FLEX devices from 5.37 patch 1 and onward is realy bad. This feature was very helpfull so junior engineers could deliver Firewalls to a location without having to config or access the firewall. The customer had an "out of the box" experiance and the firewall would "self…
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Using Zyxel SCR 50AXE as the secondary router for Bridged Connection
We're trying to set up the Zyxel SCR 50AXE as a secondary router for a connection currently using a BT Smart Hub 2. We would like the BT router to act as the Bridge. When the BT router is in bridge mode, no configuration options we try on the Zyxel seem to give it an internet connection. We have tried DHCP, Static with the…
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AP - No devices found and goes offline every 7 or 8 minutes
Hi, my access point doesn't see any device connected to the wifi network... by the way, there is also another problem: from what I see from "Site-wide > Monitor > Access points > Event log" and "Site-wide > Devices > Access points > Access Point Studio" it seems that the access point goes offline every 7 or 8 minutes! It…
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How to limit Internet access for individual users
How to limit Internet access for individual users by MAC address? For example, speed and ban YouTube, Facebook. Zyxel Flex 200 and Nebula
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Nebula and SecuReporter
Hi, I have noticed that our SecuReporter doesn't show source MAC address but there is a tab for it. Is this something that can be enabled? IP address is not all that helpful when trying to track a source if the report is a little old. Thanks David
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Zyxel USG Flex200 not showing up online
I have a USG Flex200 firewall but it does not show up on the Nebula Control Center as being online, I have resetted the firewall and went through the set-up but still nothing. It does show up as "active" in myZyxel.
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Unable to connect USG FLEX 200 to Nebula Control Center
Hello, I have a USG FLEX 200 firewall that I want to register on Nebula control center. I followed the instructions on the Zyxel community, but the device is not showing as connected on NCC. The device is connected to the internet and is passing traffic. I checked the firmware version on the device and it is 5.37 P2…
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Site To Site Issue
hello, since month already i'm try to build up a Site To Site VPN under Nebula without success. Site A Device NSG100 Static IP WAN1 Static IP WAN2 Subnet 10.0.73.0/24 Site B Device USG FLEX 50W Static IP WAN1 Static IP WAN2 Subnet 10.0.74.0/24 Subnet 10.0.75.0/24 The strange is that i have "connected" only from Site B to A…
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Nebula datasheet on Data Storage, privacy and security
Hi All, are there any reference materials that outline the Architecture, security posture/location and storage for the Nebula CC? I'm looking at Nebula as a solution for a project but need this sort of information to satisfy the security team. I have found some generic references in some of the collateral but nothing…
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Remote connection Flex 200
When USG Flex 200 is connected to Nebula, can we still connect remotley via public IP to Web GUI. The reason i ask is that cofiguration is very limited even with Pro Licence.
