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Why NWA55AXE does not have LED?
The NWA55AXE is designed for outdoor use. For the AP’s LED indicator to be used in the outdoor settings, it will need
extra materials to maintain the IP55 rating and since it is rarely used in
outdoor devices and equipment in the real-world; thus, for the resources
conservation purpose, the NWA55AXE is designed without a…
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What’s New for Nebula Mobile App 3.0?
Along with the release of P12 in Sep. at the end
of 2021, Nebula has also rolled out a newly-revamped Nebula Mobile App 3.0,
which focuses on the needs of small business users especially. It reorganizes
the structure completely to improve the user experience by providing a
brand-new, eye-catching user interface, a smoother…
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Nebula not recognizing Pro Pack
All the devices show Pro Pack but Nebula still sees the organization as Base. How do you correct this?
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"Can not connect to server" error
Hello, sadly, I can't use the new Nebula App, as it doesn't let me log in. If I open it, it shows me the 3 introduction "slides". When I push "Start" there, the app loads a few seconds and then displays a "Could not connect to the server" error. I'm getting this for over a month now, and it doesn't matter if I use mobile…
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Client policy block limit?
Hi, since a day or two I all of a sudden get the following message when trying to set a policy for an AP client: The thing is there aren’t any policy clients for this site and there are only 6 active SSIDs… everything worked fine before… Any one any idea on how to resolve this? TnX in advance! Paul
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Zyxel nwa50ax
Hi there. I just configured af New Zyxel nwa50ax through nebula. Now if I want to access it directly through the internal ip, what are the user and pass for that? Kind regards Michael
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NSG100 Failover Wan 2 ?
Is it possible to config the NSG100 internet connection to Failover to another router with adls/fibre by using WAN2 P2 ? Our main connection is on Wan 1 P1. Any advice or docs would be appreciated, thanks.
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Setting static IP address
I have an NWA123ACv3 being controlled via Nebula and I am trying to change the IP address assignment of the AP from dynamic to static but no matter what static address I attempt to assign the system returns this: Bad IP assignment configuration. The address I am assigning is outside the DHCP scope defined for the network…
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Terrible performance with (4) NWA1123-AC PRO access points in Nebula Control Center.
We have installed well over 30 Zyxel wireless networks using Nebula Control Center and for the most part have had success. One of our latest installs has been problematic. The user complains that his iPhone, iPad, Android Tablet and any other wireless device performs poorly. What's ironic is that his Windows 10 laptop…
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NSG200 low internet bandwith on WAN
Hi, We have a 1000 mbps internet connection, but over the network I can measure only 80-90 mbps with NSG200. In the local network client to client the gigabit working flawlessly. Is there any way to test the bandwith in the NSG200 menu somehow? Where should I find a solution?
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How to set up a third-party VPN service in Nebula Control Centre & Orchestrator?
We need to use a stable paid VPN service (ex. Proton VPN)! Anyone something like that?!
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utilizzo porte su NWA 1123 AC PRO
ciao, ho creato una rete mesh tra 4 access point, solo uno di questi è collegato al router, gli altri access point sono solo collegati in wireless - è possibile collegare a questi access point su una delle 2 porte (devo capira quale) direttamente un PC? ho provato ma non arriva nulla
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NEBULA - Invalid License Key
Hi guys, I just purchase a renew license for a NSG100 (1), NAP102 (3) and NSW100-28P (1). When I try to enter the license code in Organization-wide -> Configure -> License & inventory, I receive the message "Invalid License Key". How I can activate the licenses? Thank you in advance.
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No access to NWA1123-AC
Hi, I got two used Zyxel APs here that I bought from eBay. I can not access a single one of them. I doesn't matter if I try to connect via Ethernet or WiFi. The AP won't give me a valid IP address and thus I am not able to access 192.168.1.2 or 1.1.1.1 for setup. I did reset both APs several times but neither one of them…
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Radio2 wireless health has reached the threshold
What does this actually mean? Seem to get it quite a bit, and having some issues with connectivity. Both the 2.4 and 5 are on channels with no interference. The 5g is set to a more narrow 40 MHz, instead of the default 60. It seems to impact devices on both SSIDs (split 5 and 2.4). Also looking at it now, what is an STA…
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NWA1123-AC HD went down for 3 x 9 minute periods
Yesterday this one AP (we have 8 in the building) went down for 3 separate 9 minute periods. In the AP logs you can see: Port 0 is up! The link speed is 1000M/Full. Port 0 is down! Port 0 is up! The link speed is 1000M/Full. Interface lan has been changed. Interface lan has been changed.…
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Nebula configuration
We use an ATP200 with several USG20W at homeoffices in on premise mode. We want migrate to Nebula. How can we import configuration of the devices into one Site of Nebula?
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Clarifying the TX power levels shown in Nebula.
Hi all, I started to work with Zyxel Nebula solution and would like to clarify the radio power settings shown in the Nebula I know power rules in DFS and NON-DFS channels in 5GHz.What is confusing: Does the power value describe only IR power or calculated EIRP?Should I calculate the antenna gain on top of the described…
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Nebula MSP Pack License register problem
Dear Zyxel, I bought a Nebula MSP Pack License, but when I want to register I get this message: Http failure response for https://ccapi.nebula.zyxel.com/nebula/v11/helper/account-license: 500 OK Thank you for your help.
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Advancing Forward with Nebula – What’s New in P12?
By introducing more solutions to cloud – Zyxel’s premium ATP security firewalls and small business WiFi, streamlining license management with Circle integration, and a brand new face of Nebula mobile app, Nebula has continued to advance forward with stronger security and efficiency with its latest P12 release. Click here…
