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Will APs from other companies work with multiple SSIDs configured in nebula?
We have APs from other companies (TP Link, Netgear) lying around. Will they work with the multiple SSIDs from zyxel? And if they don't, can I just configure them to work with atleast one of them? Thanks
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NWA210AX - How access web interface???
I just purchased my first Zyxel product, NWA210AX to see if I like it compared to the UniFi stuff. I plugged it into my switch and it connected to the net. I was able to connect to it via the Android Nebula app but when I type it's IP and try to login via a browser on the LAN the default user/pass of admin/1234 doesn't…
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Correct german mistyped word "Vouchersettings" (wrong: Vocuhereinstellungen)
As seen below on Location -> Monitor -> Vouchers - the link to the vouchersettings is mistyped in German translation. When clicked on the link, you could see the error also in the header in the picture above (Vocuhereinstellungen instead of Vouchereinstellungen)
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USG FLEX 100- Enable in Nebula SNMP -PRTG software
Hello, I have a customer which is trying a USGFLEX 100 in Nebula. He is asking me if it is possible to monitor in PRTG software the use of USGFLEX ports . I did not see in the Nebula manual how to do so, please could you send me any information about it? How can i do to make it work?
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Can't see the name of the port in the mobile app
In the previous version of the mobile app I can see the names of the ports and now there is no such ability.
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Notice Change of USG/NSG Series License Pack
Zyxel is committed to continuously enhance our products and services for the most advanced features for customers. To support field devices continuing IDP and App Patrol service while migrating to new bundled licenses, since Nov, 1, IDP and App patrol service would be offered for free till Dec, 31, 2022, a few notes for…
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Bandwidth control
when my site used to Pro Pack, I have open Bandwidth control for the port in the switch, but now My site is no more use to Pro Pack , I can't disable for Bandwidth Control Port. can help me check
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GS1920-8HP adjust PoE schedule in Nebula App
Hello, I am using GS1920-8HP to power my WIFI access points. By use of Nebula App previous release I configured the PoE schedule. Now the latest Nebula App in iPhone SE does not offer the option anymore to change the PoE schedule setting. How can I access the PoE schedule settings for GS1920-8HP? best regards Tobias
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NAP102 keeps loosing WIFI connection to all clients
Multiple times per day I see my Google Nest and HEOS speaker simultanouosly flash up that they lost WIFI tot my NAP102. When I check the Nebula app I see that no clients are connected anymore (while 6 devices are within 3 meters of my accesspoint). Some have then swiched over to another NAP102 but others can't connect at…
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FIOS blocks vpn
We have a NSG200 in our office and a NSG50 in a remote location. A VPN between them hides our RDP port. After upgrading the remote location to FIOS, we could no longer access the remote desktop server. It works properly when the FIOS router is bypassed. Is this an issue of telling Verizon which ports to open in the router,…
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USG20-VPN and Nebula?
Hi all! Have updated to a couple of USG20-VPN to V5.10(ABAQ.0) / 2021-09-24 01:10:21 to se how they do in nebula but there is no way to get the in Nebula mode goes straight to premises mode. What have i missed? If I do a reset they will just go to Premises mode. boot from other firmware premises mode. Any thoughts? All the…
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Why NWA55AXE does not have LED?
The NWA55AXE is designed for outdoor use. For the AP’s LED indicator to be used in the outdoor settings, it will need
extra materials to maintain the IP55 rating and since it is rarely used in
outdoor devices and equipment in the real-world; thus, for the resources
conservation purpose, the NWA55AXE is designed without a…
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What’s New for Nebula Mobile App 3.0?
Along with the release of P12 in Sep. at the end
of 2021, Nebula has also rolled out a newly-revamped Nebula Mobile App 3.0,
which focuses on the needs of small business users especially. It reorganizes
the structure completely to improve the user experience by providing a
brand-new, eye-catching user interface, a smoother…
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Nebula not recognizing Pro Pack
All the devices show Pro Pack but Nebula still sees the organization as Base. How do you correct this?
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"Can not connect to server" error
Hello, sadly, I can't use the new Nebula App, as it doesn't let me log in. If I open it, it shows me the 3 introduction "slides". When I push "Start" there, the app loads a few seconds and then displays a "Could not connect to the server" error. I'm getting this for over a month now, and it doesn't matter if I use mobile…
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Client policy block limit?
Hi, since a day or two I all of a sudden get the following message when trying to set a policy for an AP client: The thing is there aren’t any policy clients for this site and there are only 6 active SSIDs… everything worked fine before… Any one any idea on how to resolve this? TnX in advance! Paul
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Zyxel nwa50ax
Hi there. I just configured af New Zyxel nwa50ax through nebula. Now if I want to access it directly through the internal ip, what are the user and pass for that? Kind regards Michael
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NSG100 Failover Wan 2 ?
Is it possible to config the NSG100 internet connection to Failover to another router with adls/fibre by using WAN2 P2 ? Our main connection is on Wan 1 P1. Any advice or docs would be appreciated, thanks.
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Setting static IP address
I have an NWA123ACv3 being controlled via Nebula and I am trying to change the IP address assignment of the AP from dynamic to static but no matter what static address I attempt to assign the system returns this: Bad IP assignment configuration. The address I am assigning is outside the DHCP scope defined for the network…
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Terrible performance with (4) NWA1123-AC PRO access points in Nebula Control Center.
We have installed well over 30 Zyxel wireless networks using Nebula Control Center and for the most part have had success. One of our latest installs has been problematic. The user complains that his iPhone, iPad, Android Tablet and any other wireless device performs poorly. What's ironic is that his Windows 10 laptop…
