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adding 2nd access point
I have a wifi network setup with a router and a 1st NAP102 access point connected to router via UTP cable. Now I want to add a 2nd NAP102 access point also connected to router via UTP cable. As soon as I connect the 2nd AP I lose my internet connection. What do I do wrong or what settings do I need to change?
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How To Prioritise Traffic From A Specific SSID
I have 2 SSID : one for workers and one for VIP. I want to prioritise the traffic for the VIP users. Is this possible? Is the setting done on the firewall side or on the AP side? Any suggestions are welcomed.
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Connected but no internet
Hello, I am trying to determine what happened to one of the SSID in "isolated" connection was fine the other day and no longer able to get on the internet but is connected? Any ideas how to check because the dashboard says all is fine. I have 3 SSIDs for each one to do specific task. All but 1 SSID is in isolated mode that…
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Are there any APIs for Nebula?
I'm looking to get basic information from my Zyxel APs, like IP addresses, MAC addresses, SSIDs, etc. using an API. Does Nebula have an API where I'm able to do that?
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Merging two nebula accounts
Hi, I have 2 accounts for nebula.zyxel Would it be possible to merge them together?
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country code change
How to set country code for Denmark in Multy U devices?????
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Nebula License Reform Notification
Starting from April 11, 2021, all Nebula customers will be updated to our new per-device licensing model as our co-termination licensing model will sadly come to an end. Why the change? Simplification is by far the main driver in the change, after receiving a lot of feedback from partners and clients. We have decided to…
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How do i turn off the status lights using the Nebula control center
The customer doesn't want the LED's on so i need to turn them off, can i do this through the Nebula control center
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How Long Should It Take For The AP's To Pull Down Their Initial Configuration
I have an AP that I've had plugged into the network for about 15 minutes and it is still flashing yellow and green. How long should it take for the AP (NWA210AX) to pull its initial configuration from the cloud?
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Bandwidth Management by apps (app acceleration)
The BWM section of Nebula is rather sparse. It would be very helpful if we could choose to assign bandwidth and priority to Applications, such as Microsoft Teams, WebEx, etc. I would imagine this would make the PRO pack more valuable.
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signal levels between aps
for fine tuning of the wifi is it possible to extract from the system the signal strengths that each ap report that they see from and to each other? likewise can the power levels of each individual ap be adjusted?
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Add Admin
Hi Everyone I need to add a new admin that has full access to all and future orgs, basically the same as the primary msp admin. How do I do this? Also the chat button isn't in my portal so I can't ask on live support.
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What is the difference between PVID , untagged and tagged
Firstly, how do I set a native vlan for a port in nebula switch? Secondly, I understand that untagged means access in cisco, so why we can have multiple untagged vlan in 1 port? Thirdly, what is PVID? Is it access vlan? Fourthly, what is the difference between PVID and configuring as untagged vlan?
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Netconf Connection is Disconnected on all APs
Hi all, We have a large Wifi 6 network covered with Nebula controlled WAX510 APs. We are experiencing a "Netconf Connection is disconnected" on all Aps, This heppens about every 1 hour to a different (random?) group of APs , but ifferent groups every time. We tried disablig DCS etc... but no effect. We see a large amount…
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NWA210AX
Hello, my blinks green and yellow. Any help?
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[Issue] Switch firmware version 4.70 patch 0 & patch 1
Dear Zyxel Users, We regret to announce an issue after upgrading firmware to V4.70 patch 0/ patch 1 and would like to call your attention in the meantime. Device model: GS1920v2 series GS2220 series XS3800-28 Symptom: The model listed above is subject to a bug which LLDP feature causing switch management hang up and layer…
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New Zyxel User NWA210AX WiFi 6
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nwa1123-acv2 disconnect from nebula and internet
hi, i have a problem with 3 ap nwa1123-acv2, they keep losing registration on nebula and disconnect internet access, but remain connected to the lan.The wlan clients remain connected to the wifi of the ap but not to the internet. I tested and changed lan and poe connection, configured both static ip and dhcp, I used…
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Increase duration option for Guest Vouchers
We have a few marina clients, and their guests stay for long durations. It would be nice to have the option for Vouchers to either never expire, or increase the Duration to up to 360 days.
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AP Zyxel NWA1123-ACv2 with Zyxel USG110 - Guest Network not work
Hi, I have a primary SSID on VLAN 1 (default) and work correctly for internal network. I tried to enable "guest network" on secondary SSID for guests, but it didn't work on internet I also tried to disable "guest network" and setting a different VLAN ID (for example VLAN10) on secondary SSID with the same settings of my FW…
