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Dose not work.
Is there an updated external database link. This dose not update. 2022-10-24 18:52:48Threat Filter Download external URL Block List failed(ExternalDB, Err: timed out)
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API
Hi.I have the need for a function in the API where you can turn off/on a POE port in a switch ? Have a big project where the customers needs to be able to turn on/off cameras through a very simple website/function. The customers should NOT have access to the Nebula platform themselves as it might be many employees needing…
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NSG300 Web WhatsApp QR code generation does not work
I’ve recently reactived my NSG300 after full factory reset and I’m running the default configuration, without any custom firewall rules, no application patrol or any other paid security services.Unfortunately, web.whatsapp.com can now no longer generate QR codes to link the mobile devices.Is there anything specific to be…
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NSG100 Firewall blocks everything
I've used this device for nearly 2 years without any firewall issues. Today it stopped allowing everything through. The logs show a priority 1 rule for all the dropped packets but the description doesn't match the actual priority 1 firewall rule in the firewall settings. It's acting like it's pulling the rules from a…
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Can't register AP as it is still registered with previous nebula account
I can't set up the AP as i don't know the previous account holder to have them remove the device from their account.the AP is a NAP203
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Can't upgrade firmware for NWA90AX
I'm just hooking up a POE router with 2 NWA90AX access points. I'm using Nebula through my Android phone. When I started the app asked if I wanted to update the firmware and I said yes. Now I have everything working, but the app still says that both APs require a firmware update. I've gone to update and selected update now…
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Firmware not updating & devices not moving between APs
Hello I am unable to update my devices within my site, followed the instructions to force an update and it just doesn't appear to be updating. Secondly, it doesn't appear that my devices are moving smoothly between my three APs on my site (a pub) they appear to just hold one AP even though another AP is closer. I have…
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Switch_Trunk_mode
Switch : GS1920-24HP Lorsque nous configurons des ports du switch en mode "trunk", il arrive que cela ne fonctionne pas. Depuis la console Nebula le switch nous affiche que la configuration est a jour mais lorsque nous nous connectons en direct sur le switch via l'IP, on peut s'apercevoir que le port configuré précédemment…
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NWA50AX not upgrade and sync with all access point
NWA50AX not upgrade and sync with all access point, in ther zyxel site last firmware il 6.25, i try manual update but not work
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IKEv2 VPN using Windows 10+ native client?
Hello, Has anyone had success using the built-in Windows VPN client and an IKEv2 VPN on Nebula? I'm able to use the IPSec VPN without issue, but was hoping to "upgrade" to IKEv2.
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NWA50AX rebooting after firmware V6.29(ABYW.0)
Hi, I'm experiencing random reboots of my wireless AP NWA50AX managed through Nebula. I tried not relying on PoE (injected thanks to Zyxel PoE12-30W) and going with the included 12v transformer but the problem is still there. Reading in other threads (both here and on reddit) it looks like there might be an issue with the…
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NWA210AX slow performance
Dear Zyxel support, I adquired two of the APs listed above and since the purchase the wifi speeds have been somehow worrying. Internet connection: 1gbps / 100mbps AP closet: D8:EC:E5:7B:8A:48 AP living room: D8:EC:E5:7B:7F:48 Both the PC where I'm writing this post and the AP where my phone(iphone 13 pro max) is connected…
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Topology View with 100 devices
What happens if a site has a lot of devices, in example 100 devices (switches and wifi), how will this affect the Toplology view, in regard to the number of devices that will be presented in the view?Is it possible to zoom out and in, together with panning? I ask this question since I don't have 100 devices to be placed…
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MAC filtering NWA210AX
I'm trying to set up MAC filtering through the NCC for my AP. I do not have a managed switch. Is the capability still possible or will i need to get a managed switch?
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NWA50AX
Since a couple of days I am unable to reset the schedule. Currently blocked on weekdays only. How can I reset to « unscheduled » as I want to have my network working on weekends too!
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Query on SD-WAN
Hi, My questions are: * Is Zyxel SD-WAN solution equivalent to solutions offered by other SD-WAN providers like, Versa, Fortinet etc. * I have noticed that Zyxel devices like Firewall do not support routing, especially when deployed in an large enterprise setup of multiple MPLS nodes/branches. Why is it so? any roadmap of…
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Non-Nebula VPN Peers two IP Ranges
Hello together, i'am step by step will change from local webinterface configuration to Nebula configuration. (usgflex200) This time i test the relevant functions for our network and have a problem with the VPN configuration. Site A - With local webinterface configurationPublic IP: 85.55.66.77must connect via VPN to…
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Purchased licenses assigned but no section activated
I there I have the licenses assigned to all my devices but I can't open the pro section like vouchers etc, pls urgent activated Invite Zyxel support as administrator thanks Ivan
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WAX620D-6E-EU0101F - Smartmesh
Hi, Will smartmesh utilize the 6GHz band as backhaul on the new access points?
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Old NSC100 alredy registered
Hi, I bought a stock with some old USG firewalls and I found also one NSC100 but I can't use it since the Nebula portal says "Device is already registered by another user". So is there a way to delete the old registration? Thank you Andrea