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Switch Authentication with both External Radius and Nebula Cloud?
On the Site-wide > Configure > Switches > Authentication page, it is only possible to select "Nebula cloud authentication" or "External radius server". I would like to use the External radius server to authenticate domain connected computers and then use the Nebula cloud authentication to add MAC addresses for any other…
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Non riesco ad utilizzare l'account nebula e non riesco aresettare la password
E nemmeno ad aprire un tiket perche aooena appena aperto risulata risolto anche se non ho avuto nessuna risposta l'account che ha problemi è eduardo.calabrese@gmail.com
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DHCP offering endlessly on Mikrotik and connected APs through Zyxel NSW200-28P switch
When I connect my mikrotik APs through the Zyxel NSW200-28P with my Mikrotik router I cannot get DHCP bind with those devices even those connected through wireless network. All other connections via DHCP works on that switch, only the APs and wireless clients. On other switch (TP-Link) it works flawlessly but I need PoE…
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Zyxel USG Flex 200
Hello there! i have buy a usg flex 200 from ebay, so now i get the firewall but this device is connectet to another nebula account, is there any posibility to link this firewall with my account? hard reset doesn´t work… never buy things on ebay
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[Release Note] Nebula Control Center - 18.10 software Release!
This discussion has been moved.
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SecuRepoter doesent work
Hello, i have the UTM licence for my usg flex 200, also i have in nebula activate the securepoter under configuration, but in securepoter it get no data, i see also that i only see the serial number and the mac-adress, but no WAN andress. i get the error code "Device is not connectet" can anyone help?
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How can I specify access to my qnap device
setup as follows Basement- usg lite Upstairs- nwa 130 bridging an xmg1915 Port2 on the xmg1915 is connected to my qnap nas. The issue I’m having is that when I try to access the nas via browser it does not allow connection. The client details on the nas show ransomware attempts each time I try to connect to it. How can…
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COnstant AP Disconnection
@Zyxel_CSO I cant access live chat even though I have pro. My NWA130BE was just set up yesterday and it reboots every few minutes or when I attempt a speedtest. I need to get this working ASAP.
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Locked out of my pro account by 2FA
Hello, I'm currently locked out from my professionnal account by 2FA and therefore not able to manage my customers anymore. Do to a breach at Authy, I have switched to e-mail 2FA 10 minutes ago. I clicked the link in the mail so this type of 2FA is activated. I logged off then tried to log in again. As expected, I see a…
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Removing static dhcp bindings
HI, how can I remove static DHCP bindings in Nebula. I have an usg flex firewall, and I have defined interfaces using dhcp servers, and have static dhcp bindings. Now I need to remove one, but I cannot figure out how to do it. All I can see is the "Add"-button, and if I just empty the IP and MAC address fields, NCC will…
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GS1920-24HPv2 refuses IP address from DHCP server
Hi all, I don't know if this relates to the known bugs in firmware 4.70, but I have seen an issue with the GS1920-24v2 that I have not seen elsewhere. My setup is ADSL modem >> Mikrotik RB3011 (DHCP server) >> GS1920-24HPv2 >> NWA110AX APs The Mikrotik is the router / Firewall and hands out IPs to all devices fine,…
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NR5101 - IP Passthrough Mode disabled
Hello, trying to configure the 5G router I cannot see IP Passthrough Mode: Is it unavailable with this indoor router?
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VOIP/SIP Best Practice For Ports
Hi Guys Can anyone advise best practice for making sure all required ports are open for cloud hosted handsets? Obviously this is not a NAT rule so that leaves using the security policy section for allowing the ports and IP addresses of the service provider. Really appreciate any feedback as to what others are doing, we are…
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Captive Portal NWA 1123 AC Pro
Hi I already own two NWA 210 AX Accesspoint an use them as Public wifi. I use the Captive Portal and enhanced open function. I recently bought two NWA 1123 AC Pro access points and wanted to add them to the guest wifi. Unfortunately, the network does not appear in the Nebula Cloud after activation. Even if I replace the…
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@Zyxel_CSO can you delete my nebula account?
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GS1920-Switch & AirPrint only working for a minute or two
I've got a GS-1920-Switch-Infrastructure and some Zyxel Access Points attached to it. Everything works well unless Airprint with Mac or iPad/iPhone. My HP-printer is found a couple of minutes after I restart the printer (power off/power on). After a short period, the printer is not found anymore by Apple devices (tested…
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SCR50AXE UPnP
How to enable UPnP in this router?
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How to activate the AP part of a USG Flex 100ax in Nebula?
Hi, I've just acquired a USG Flex 100ax Firwall/AP combo with (hopefully) appropriate licenses. We’re currently using products from another brand but are considering switching to Zyxel. Hence this test. I've gotten the firewall part set up in Nebula with both WAN and LAN working fine, but I can't find out how to access the…
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SCR50AXE and mesh wifi
Good morning everyone, during these days we are testing new firmware on SCR50AXE, it seems stable and very nice. I'm just looking for some improvements, for future Companies, like Mesh WiFi on this security router. Anyone has experience on that? I'm deploying this router with satisfaction but in some environments it needs…
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signal strength not showing up
Hi there I use Nebula to configure my wifi-environment where there are 4 APs. Recently I noticed that the signal strength of some (but not all) clients connected to the AP called AP-Stube are not showing up. clients connected to the other APs are showing the signal strength. could you please have a look at my site…
