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Which port to use in bridge mode
Hi. I have several NWA130 be. two of them have I enabled wireless bridge mode. Using Nebula when connecting a device to the ap with cable which port should I use - uplink or lan ? Neither of this two ap is the root ap connected to the router. Do also the root ap needs to be in wireless bridge mode to get it working ?
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FWA505 needs rebooting
I lose internet connection on this daily. The router worked fine for about a month but now it needs rebooting daily. I have tried using ISP bands on Network Settings/Broadband/Cellular Bands but this does not help.
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Captive portal logout-ip deprecated
I have an ATP500 on Nebula with a captive portal. I had configured a logout-IP, and it's no longer working. I had saved this KB, and it's no longer available. Why? https://support.zyxel.eu/hc/it/requests/466594 I used the following commands: configure terminal web-auth web-portal session-page activate exit web-auth login…
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backup?
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NSC100 alredy registered
I have bought a NSC100 from Ebay for my home lab but I am unable to register it to my nebula account as it is still registered to the previous owner. Please could I have some help to add it to my account?
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Sony
I have two Zyxel NWA130BE access points set up in a household environment. They mostly work well, but I have an issue with my Sony Google TVs where the connection becomes stale. The TVs still show as being connected to the Wi-Fi network, but when I diagnose the connection, they are unable to query the DHCP server. To…
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Nebula shows country not GB
on NCC the Firewall clients by usage works fine when the language is set to english. but when I switch to german… my clients appear to be downloading parts of a whole country 😜
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bug nebula port profiles...
Hello everyone, to start yes it stands as beta, so i know there could be some issues with it. I think i found a small bug in nebula. and it's easy to reproduce. I added a new switch into nebula. everything is default. (port settings etc.) this is the overview at the moment. just one port i have connected. when i hoover…
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Create a Nebula Global Admin
Is it possible to create a Global Admin capable of accessing the management of all the ORGs we have under our Master "Owner" Account? We want to avoid creating a new Admin under every single ORG. Thanks in advance. Andrea
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I'm trying to buy a upgrade but its impossible
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Mesh doesnt work: 2 x NWA55AXE
I have configured 2 NWA55AXE as access points. I have enabled smart mesh. In the "Access points" monitor, it only ever shows an empty uplink AP. When I detach one of the devices from the lan, it loses connection. I dont see any way to debug/diagnose this issue in nebula.
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Station: <MAC ADDRESS> blocked by Unknown!
I went to dinner, then came home and none of my devices will connect to the 2 APs that I have. I tried restarting via the Nebula portal and just unplugging the devices, nothing works. I just installed these 2 days ago and it's my first Zyxel product. Not impressed.
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Transfer devices to a new system administrator
first i will explain in what kind of situation we are. We are in transistion with our company to be a much more professional MSP. So we are looking into the possibilities of Nebula, and all other aspects to be a full MSP. So i got the question: What if a current customer of us, don't want to use us as MSP anymore, how to…
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Default settings in nebula ?
How to factory reset all settings to default values in nebula cloud management ? I need to reset all settings to troubleshoot network issues, but can`t find any where to reset them all besides manually factory reseting every device attached! all help is appreciated. ☺️
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[Problem] Disassociate Station Threshold
I can't change the dbm. I always get a "Number is incorrect format" failure. Is it a bug in the nebula UI? Greeting Holger
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Smart steering incorrect Number Format
Hi, Today i noticed that i can't change the Disassociation Threshold of Smart Steering. I can't save the change because the number fomrat is wrong. Is there a way to fix this? Thanks in advance
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Change registered email
Hi, I need to change my registered email for but the option to do so is greyed out so frustratingly I’m unable to do this hence me needing help from an admin. Help please.
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reset mfa my account
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LAN/wired clients IP not shown in Nebula client lists, while wifi clients IP adress shown in column
DHCP is working fine. IP adresses assigned to all clients for LAN and Wifi AP connection are good. Web GUIs are accessible and ping is working. However Nebula app and NCC do not show the assigned IP adress in the client list column. (Site-wide/clients) All LAN/wired clients are connected through switch zyxel GS-1920-8HP do…
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firewall rules NCC DOC not enough
Hi, for some devies like GS1915 the dns/udp to 8.8.8.8 needs to be obligatory open https://community.zyxel.com/en/discussion/15068/what-are-the-firewall-ports-required-to-use-zyxel-nebula-control-center
